5 of 5 Permanent Customer Service Jobs in Wakefield

and Medium-sized Enterprises (SMEs) across the UK. Our core offerings include hosted telephony (VoIP platforms), business mobiles, and a range of connectivity services. With a strong commitment to customer service and a recent period of expansion, we are looking to strengthen our internal operations and are seeking a dynamic Operations Manager to lead this initiative. The Role … and manage robust operational processes that will scale with the company's growth. The successful candidate will be responsible for defining and optimizing workflows across the business, from initial customer on-boarding and provisioning to ongoing support and service delivery. This is a hands-on role for a strategic thinker who enjoys building from the ground up. Key … Responsibilities Process Development: Design, document, and implement efficient and scalable operational processes for all key business functions, including: Provisioning: Ensuring a smooth and timely setup of new customer services (VoIP, mobiles, connectivity). Customer Support: Establishing clear protocols for managing support tickets, escalations, and incident resolution. Supplier Management: Optimizing relationships and workflows with key network and platform suppliers. More ❯

with user needs. Your responsibilities will span the full application lifecycle, from analysis and configuration through to support and optimisation, with a strong emphasis on collaboration, continuous improvement, and customer service. Key Responsibilities Participate in the full software development lifecycle: analysis, design, testing, and deployment. Configure, install, and maintain software applications on a range of platforms and devices. Monitor More ❯

focused business lead the way in powering secure and sustainable business connections through digital and physical channels. We are looking for a full-time Field Services Engineer for our Customer Service department. The opportunity is remote-based, seeking someone located in and around the Wakefield area. Your responsibilities include: Installing our product range at customer sites. Training … level repair. Ability to read and understand technical manuals. Previous experience in a technical role; experience with industrial copiers, printers, office machines, or production mailers is a plus. Strong customer focus combined with technical skills. Analytical mindset and eagerness to learn. Flexible, independent, and commercially skilled. Knowledge gaps can be filled; even if you don't meet every qualification More ❯

across devices such as desktop, mobile, and tablet. Collaborating with marketing and research teams to incorporate brand elements and market research findings into websites. Providing internal support and external customer service throughout the website build and launch process. More ❯

Analytics, a leading digital marketing company, specializes in boosting automotive dealership performance by increasing sales, market share, and cost efficiency. The company is dedicated to innovative solutions and exceptional customer service and is expanding to hire a Director of Technology Operations & Systems Strategy in Wakefield, MA. If you need assistance with the application due to a disability, contact More ❯