Customer Service Job Trends in Wakefield

Customer Service
West Yorkshire > Wakefield

The table below provides summary statistics and salary benchmarking for jobs advertised in Wakefield requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 12 November 2025, with comparisons to the same periods in the previous two years.

6 months to
12 Nov 2025
Same period 2024 Same period 2023
Rank 13 7 19
Rank change year-on-year -6 +12 -8
Permanent jobs citing Customer Service 3 3 4
As % of all permanent jobs in Wakefield 3.85% 13.04% 5.33%
As % of the Processes & Methodologies category 4.00% 13.04% 5.97%
Number of salaries quoted 1 0 2
10th Percentile - - £36,125
25th Percentile £25,675 - £37,813
Median annual salary (50th Percentile) £26,450 - £41,250
Median % change year-on-year - - +8.55%
75th Percentile £27,225 - £45,313
90th Percentile - - £47,375
West Yorkshire median annual salary £29,000 £32,500 £40,016
% change year-on-year -10.77% -18.78% +0.04%

All Process and Methodology Skills
Wakefield

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wakefield.

Permanent vacancies with a requirement for process or methodology skills 75 23 67
As % of all permanent jobs advertised in Wakefield 96.15% 100.00% 89.33%
Number of salaries quoted 28 11 44
10th Percentile £36,075 £42,500 £28,525
25th Percentile £40,563 £46,250 £37,500
Median annual salary (50th Percentile) £42,000 £48,750 £47,605
Median % change year-on-year -13.85% +2.41% +12.01%
75th Percentile £67,500 £49,625 £61,563
90th Percentile £70,000 £52,500 £73,750
West Yorkshire median annual salary £55,000 £55,000 £55,043
% change year-on-year - -0.08% +0.08%

Customer Service
Job Vacancy Trend in Wakefield

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Wakefield.

Customer Service job vacancy trend in Wakefield

Customer Service
Salary Trend in Wakefield

Salary distribution trend for jobs in Wakefield citing Customer Service.

Salary distribution trend for jobs in Wakefield citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Wakefield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (66.67%) Photoshop
2 1 (33.33%) Microsoft Office
General
1 2 (66.67%) Retail
2 1 (33.33%) Inclusion and Diversity
2 1 (33.33%) Social Skills
Job Titles
1 2 (66.67%) 3D Designer
1 2 (66.67%) Designer
2 1 (33.33%) 1st Line Support
2 1 (33.33%) 1st Line Support Analyst
2 1 (33.33%) Analyst
2 1 (33.33%) Support Analyst
Miscellaneous
1 2 (66.67%) Graphic Design
Operating Systems
1 1 (33.33%) Windows
Processes & Methodologies
1 2 (66.67%) CAD
2 1 (33.33%) ITIL
Qualifications
1 2 (66.67%) Degree
2 1 (33.33%) City & Guilds
Vendors
1 1 (33.33%) Microsoft