and resolving connectivity issues Collaborate on IT projects, manage system upgrades, and monitor infrastructure to address issues proactively Manage the IT Service Desk, ensuring SLA compliance, resolving support tickets, handling emergencies, and providing advanced troubleshooting and remote support Support in delivering secure IT services Manage user accounts and permissions while More ❯
Caerphilly, Caerphilly County Borough, Gwent, United Kingdom
Universal Business Team
cloud solutions for optimal performance and security. Maintain a secure and efficient network infrastructure, resolving connectivity issues promptly. Oversee the IT Service Desk, ensuring SLA compliance and high levels of customer satisfaction. Deliver training sessions, IT inductions, and system onboarding/offboarding processes. Collaborate on IT projects, including system upgrades More ❯
s strategy and goals • Participate in Quarterly Business Reviews with our security tooling vendors. Providing feedback to the vendors on product features, feature requests, SLA and reporting requirements • Coordinate with different teams to ensure the organization’s information security posture is maintained and improved. • Conduct regular Technical Readiness Reviews and More ❯
procedures, and records for computerised systems Support validation activities for computerised systems (commissioning, qualification, startup) Drive vendor relationship on support activity and check if SLA are followed Your Background : Excellent understanding of Automation & Control principles and an ability to communicate technical concepts effectively to a varied audience. Diagnostics and maintenance More ❯
procedures, and records for computerised systems Support validation activities for computerised systems (commissioning, qualification, startup) Drive vendor relationship on support activity and check if SLA are followed Your Background : Excellent understanding of Automation & Control principles and an ability to communicate technical concepts effectively to a varied audience. Diagnostics and maintenance More ❯
and records for computerised systems. Support validation activities for computerised systems (commissioning, qualification, startup). Drive vendor relationship on support activity and check if SLA are followed. Your Background : Excellent understanding of Automation & Control principles and an ability to communicate technical concepts effectively to a varied audience. Diagnostics and maintenance More ❯
success. Key Skills: IT Skills (CRM Systems) Excellent telephone manner Excellent written English skills Ability to prioritise own workload for customer success Work to SLA's and internal targets to deliver on customer expectations We are looking for an upbeat, professional and friendly team member for our client. Please apply More ❯
within SAP, especially with exposure to S4Hana transformations The ability to manage the performance of 3rd party suppliers, ensuring they are in line with SLA's and providing optimal solutions The ability to act as an S2P SME Here's What You'll Get in Return The successful S2P Solution More ❯
SAP, especially with exposure to S4 Hana transformations The ability to manage the performance of 3rd party suppliers, ensuring they are in line with SLA's and providing optimal solutions The ability to act as an S2P SME Here's What You'll Get in Return The successful S2P Solution More ❯
Salary: £38,000 Role: Data center Engineer Location: Acton, London We re recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at client sites. The work will include all types of patching, break More ❯
