1 to 5 of 5 Permanent Service Delivery Jobs in Wales with Remote Work Options

Job Title: ICT Service Desk Agent Location: South Wales Police Headquarters, Bridgend, Wales Salary: £24,921 - £29,874 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 15:00 Are you looking for your next career step? Do you want to be a part of … there has never been a better time to join! The Role: We are seeking a problem solver with excellent communication skills to join our Service Desk. As a Service Desk Agent you will be responsible for providing first line technical support to the 5000+ Officers and Staff across … at least GCSE A-C Level, including Maths and English, or be able to demonstrate equivalent skills and abilities. Proven experience as an ICT Service Desk Agent or in a similar role. Must be proficient in Microsoft Office applications and demonstrate an understanding of their use within an organisational more »

Job Title: ICT Service Delivery Analyst Location: South Wales Police Headquarters, Bridgend, Wales Salary: £33,915.00 - £39,036.00 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 15:00 Are you looking for your next career step? Do you want to be a part … of significant growth and technological change, there has never been a better time to join! The Role: We are seeking a skilled and motivated Service Delivery Analyst to join our dynamic ICT Customer Services Team. You will supervise a team of service desk agents, providing direction, support … and guidance to ensure the effective delivery of ICT services. You will be passionate about Customer Services and play an integral role in the delivery of technical solutions to our user base. Responsibilities: Oversee the timely resolution of ICT incidents and service requests, ensuring that they are more »

take place throughout the year and that the public realm is kept clean as far as is reasonably practicable. Purpose of the role: Manage service specific digital systems in the Parks & Cleansing service areas, supervising their data and providing technical advice to management and users on correct usage … limited to Customer Relationship Manager (CRM), Parks Maintenance System (PMS), Tree Management software, Asset Management Applications, SharePoint, and any other systems used to support service delivery. To lead onboarding and implementation/rollout of service specific IT hardware and software solutions and undertake ongoing IT development work within … service areas to develop solutions ensuring a proactive approach is taken to meet changing customer needs/service provision. To assist in specification and procurement of IT hardware and software solutions. A few crucial candidate requirements: A relevant degree or part qualified professional, Systems Administrator Professional Certification e.g. more »

accessibility for users. Work closely with our application development teams to ensure good database design with performance and efficiency in mind. Work closely with service delivery teams, application development teams and users to provide service and issue resolution. Design, install, monitor, maintain, upgrade, test, and tune our … Middleware Administration. Building, installing, upgrading, migrating, configuring, and supporting Oracle databases and Fusion Middleware Application Server upon a Windows Server environment. Working with a service desk ticketing system to resolve service request and incidents. Good knowledge or SQL and PL/SQL. Ability to develop and maintain Windows … administration. Batch scripting. SQL/PL/SQL. Excellent verbal and written communication skills. Excellent ability to deliver to expectation on time. Strong customer service orientation. Strong technical documentation skills. Due to the volume of applications received for positions, it will not be possible to respond to all applications more »

Job summary An exciting opportunity has arisen for an experienced and enthusiastic person to join the Hywel Dda Out of Hours (OOH) Service as a Systems Analyst. This post will support the OOH Service in the management of systems and processes, which includes data management. This self-motivated … individual will ensure service data is used to support the delivery of quality patient care across the Hywel Dda Health Board and will be key to the information gathering and presentation to direct future developments. Consideration will be given to a combination of office based/home working. … duties of the job Oversee the maintenance and development of the ICT systems and software used in the operation of the Out of Hours service throughout the Health Board and WAST/111 service. Support the performance of systems and the use of applications by documenting changes and adopting more »