Service Delivery Jobs in Wales

Service Delivery
UK > Wales

The table below provides summary statistics for permanent job vacancies advertised in Wales requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 53 68 104
Rank change year-on-year +15 +36 -29
Permanent jobs citing Service Delivery 28 57 25
As % of all permanent jobs advertised in Wales 2.50% 2.77% 1.51%
As % of the Processes & Methodologies category 2.93% 3.54% 1.57%
Number of salaries quoted 6 25 16
10th Percentile £31,375 £24,500 £23,500
25th Percentile £36,621 £26,500 £26,250
Median annual salary (50th Percentile) £43,134 £52,101 £38,744
Median % change year-on-year -17.21% +34.48% +4.71%
75th Percentile £50,703 £52,936 £53,096
90th Percentile £62,983 £95,735 £67,500
UK median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +5.00%

All Process and Methodology Skills
Wales

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wales.

Permanent vacancies with a requirement for process or methodology skills 955 1,608 1,594
As % of all permanent jobs advertised in Wales 85.42% 78.17% 96.31%
Number of salaries quoted 549 1,057 792
10th Percentile £23,504 £26,650 £26,391
25th Percentile £25,087 £35,000 £33,750
Median annual salary (50th Percentile) £48,500 £45,000 £45,000
Median % change year-on-year +7.78% - -5.26%
75th Percentile £65,750 £60,000 £61,250
90th Percentile £75,000 £70,000 £72,500
UK median annual salary £57,500 £55,000 £61,000
% change year-on-year +4.55% -9.84% +1.67%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Service Delivery in Wales.

Salary trend for Service Delivery in Wales

Service Delivery
Salary Histogram in Wales

Salary distribution for jobs citing Service Delivery in Wales over the 6 months to 17 May 2025.

Salary histogram for Service Delivery in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -2 14 £49,518 -4.96% 22
North Wales +16 10 £27,000 -49.01% 2
West Wales - 4 £37,733 -
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) SharePoint
Applications
1 2 (7.14%) Microsoft Excel
1 2 (7.14%) Microsoft PowerPoint
2 1 (3.57%) Microsoft Office
2 1 (3.57%) Microsoft Project
Cloud Services
1 5 (17.86%) Azure
2 2 (7.14%) Power Platform
3 1 (3.57%) AWS
3 1 (3.57%) Dynamics 365
3 1 (3.57%) Microsoft 365
Communications & Networking
1 2 (7.14%) Firewall
1 2 (7.14%) WAN
2 1 (3.57%) BGP
2 1 (3.57%) Broadband
2 1 (3.57%) Cisco ISE
2 1 (3.57%) Ethernet VPN
2 1 (3.57%) IPsec
2 1 (3.57%) LAN
2 1 (3.57%) Network Security
2 1 (3.57%) OSPF
2 1 (3.57%) VoIP
2 1 (3.57%) VPN
2 1 (3.57%) VXLAN
2 1 (3.57%) Wi-Fi
2 1 (3.57%) Wireless
Database & Business Intelligence
1 2 (7.14%) BusinessObjects
1 2 (7.14%) Data Mining
1 2 (7.14%) Power BI
General
1 14 (50.00%) Manufacturing
2 8 (28.57%) Social Skills
3 4 (14.29%) Analytical Skills
4 3 (10.71%) Retail
5 2 (7.14%) Finance
6 1 (3.57%) Games
6 1 (3.57%) Inclusion and Diversity
6 1 (3.57%) Marketing
6 1 (3.57%) Telecoms
Job Titles
1 8 (28.57%) IT Manager
2 3 (10.71%) 1st Line Support
3 2 (7.14%) Developer
3 2 (7.14%) Junior
3 2 (7.14%) Junior Developer
3 2 (7.14%) Lead
4 1 (3.57%) Architect
4 1 (3.57%) Data Centre Manager
4 1 (3.57%) Delivery Manager
4 1 (3.57%) Enterprise Architect
4 1 (3.57%) Infrastructure Engineer
4 1 (3.57%) IT Support
4 1 (3.57%) Senior
4 1 (3.57%) Senior Manager
4 1 (3.57%) Support Team Leader
4 1 (3.57%) Team Leader
4 1 (3.57%) Technical Leader
4 1 (3.57%) Technical Support
4 1 (3.57%) Technical Support Team Leader
4 1 (3.57%) Technical Team Leader
Miscellaneous
1 7 (25.00%) Self-Motivation
2 2 (7.14%) Data Structures
3 1 (3.57%) Cloud Native
3 1 (3.57%) Data Centre
3 1 (3.57%) Distributed Denial-of-Service
3 1 (3.57%) Driving Licence
3 1 (3.57%) Enterprise Software
3 1 (3.57%) Management Information System
3 1 (3.57%) Onboarding
3 1 (3.57%) Social Media
Processes & Methodologies
1 10 (35.71%) Project Management
2 7 (25.00%) Cost-Benefit Analysis
2 7 (25.00%) Customer Service
2 7 (25.00%) Cybersecurity
2 7 (25.00%) Database Security
2 7 (25.00%) ERP
2 7 (25.00%) Incident Management
3 6 (21.43%) Problem-Solving
4 4 (14.29%) Coaching
5 3 (10.71%) Continuous Improvement
6 2 (7.14%) Commercial Awareness
6 2 (7.14%) Data Analysis
6 2 (7.14%) Data Management
6 2 (7.14%) DevOps
6 2 (7.14%) Kanban
6 2 (7.14%) Performance Management
6 2 (7.14%) Process Improvement
6 2 (7.14%) Project Delivery
6 2 (7.14%) Time Management
6 2 (7.14%) WFM
Programming Languages
1 2 (7.14%) SQL
1 2 (7.14%) VBA
2 1 (3.57%) Java
Qualifications
1 9 (32.14%) Degree
2 7 (25.00%) NVQ Level 3
3 1 (3.57%) MRICS
3 1 (3.57%) SC Cleared
3 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 1 (3.57%) Accessibility
1 1 (3.57%) GDPR
1 1 (3.57%) Sarbanes-Oxley
System Software
1 1 (3.57%) Docker
Systems Management
1 1 (3.57%) Kubernetes
Vendors
1 7 (25.00%) Epicor
2 5 (17.86%) Microsoft
3 2 (7.14%) Facebook
4 1 (3.57%) CheckPoint
4 1 (3.57%) Cisco
4 1 (3.57%) F5
4 1 (3.57%) Instagram
4 1 (3.57%) Juniper
4 1 (3.57%) LogRhythm
4 1 (3.57%) Palo Alto
4 1 (3.57%) SolarWinds
4 1 (3.57%) Tufin
4 1 (3.57%) Twitter
4 1 (3.57%) Veeam