Support Analyst & Monitoring
- Hiring Organisation
- NHS Wales Shared Services Partnership
- Location
- Cardiff, CF14 4TT, United Kingdom
- Salary
- £25313.00 to £26999.00
small specialist division, supporting all health boards/trusts and hosted organisations in Wales on a range of national digital projects and providing operational support for the All Wales ERP system. responsible for: Monitoring all FMS services are runningto required SLA levels and any disruptions areidentifiedand escalation to required … support is undertaken Taking ownership of service requests and incidents (tickets) raised via the telephone or the Service Desk tool for any enterprise systems and services supported by the Central Team. support to all of our customers (internal and external) and ensuring customer satisfaction. This will be through ...