2 of 2 Permanent Support Analyst Jobs in Wales

Support Analyst A fantastic opportunity has arisen for an IT Support Analyst to join our Cardiff based law firm on a permanent basis. IT Support Analyst Responsibilities and Duties: * For this role we are looking for an experienced IT Support Analyst who takes a customer first approach in all end user support interactions. * They will share and support the vision for service excellence and willingly identify opportunities to develop this vision further. * The IT Support Analyst will technically resolve incidents and fulfils service requests across ...

Azure, you’ll play a critical role in keeping essential systems running smoothly and evolving them for the future. As part of our Production Support team, you’ll be at the heart of operations — solving problems, driving improvements, and ensuring our services remain stable, secure, and high-performing. … this role, you will: Take ownership of live production support, proactively monitoring systems and swiftly resolving incidents to minimise disruption Investigate and troubleshoot complex technical issues, working closely with Business Analysts and third-line support teams to deliver effective solutions Apply best-practice incident and problem management techniques ...