3 of 3 Permanent Customer Service Jobs in Ware

Client Operations Specialist/Customer Service Administrator Ware, Hertfordshire £30,000 + Benefits Full-time | MondayFriday Onsite initially, with hybrid working expected once settled into the role Were hiring for a growing technology services business looking for an organised, personable Client Operations Specialist to become a key point … customers, suppliers and internal teams. This is a varied position where youll support multiple departments and help keep everything running smoothly from handling customer enquiries through to coordinating installations, equipment and service requests. What youll be doing: Acting as a first point of contact for customers via phone ...

Office based Monday to Friday 9am - 5pm You will take ownership of the incoming customer communication, making sure that any existing or new customer queries or issues are processed and resolved in a timely matter exceeding the customers expectations. Your responsibilities will include: Manage incoming calls and emails … signpost to relevant staff Own the customer service in the business and log all feedback, issues and resolve complaints Process technical support issues and troubleshoot internally and with OEM support functions and software Assist testing and commissioning of the CRM to replace manual processes Logging and tracking ...

Office based Monday to Friday 9am - 5pm You will take ownership of the incoming customer communication, making sure that any existing or new customer queries or issues are processed and resolved in a timely matter exceeding the customers expectations. Your responsibilities will include: Manage incoming calls and emails … signpost to relevant staff Own the customer service in the business and log all feedback, issues and resolve complaints Process technical support issues and troubleshoot internally and with OEM support functions and software Assist testing and commissioning of the CRM to replace manual processes Logging and tracking ...