Permanent Customer Service Jobs in Warwickshire

25 of 25 Permanent Customer Service Jobs in Warwickshire

Customer Success Manager

Warwick, Warwickshire, United Kingdom
Hybrid / WFH Options
Nicholas Associates
Job Title: Customer Success Manager Salary: £55,000 - £65,000 per annum depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 1-2 days in office About the Role: Nicholas Associates has an excellent opportunity for a Customer Success Manager to join an innovative & award-winning tech client. We're looking for a strategic and customer-focused leader to join our client's management team. This new role will take ownership of the full customer journey - from onboarding and support, to training and long-term success - helping to improve how customers learn, adapt, and get real value from our client's product. You'll lead the Customer Service Manager and Product Training … Manager, supporting both pre and post-sale experiences. Your goal is to build scalable processes, develop the customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands-on leadership role with influence across product, engineering, marketing, and commercial - and a great fit for someone who enjoys working cross-functionally More ❯
Employment Type: Permanent
Salary: £55000 - £65000/annum
Posted:

Customer Service Administrator

Studley, Warwickshire, England, United Kingdom
Pertemps Redditch Commercial
Job Title : Customer Service Administrator Location : Studley Salary : £23,809.50 plus bonus scheme Working Hours : Full Time, Permanent, 9am to 5:30pmWe’re working on behalf of a dynamic and growing business within the e-commerce and media technology space to find a Customer Service Administrator to join their busy office team in Studley. This is … a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys providing outstanding customer service. If you’re highly organised, confident on the phone, and have an eye for detail, this could be the perfect fit. What You’ll Be Doing You’ll be a key point of contact between the business and its customers, ensuring … a smooth and professional service from order to delivery.Your main responsibilities will include: Handling customer enquiries via phone, email, and website Processing online orders and inputting data accurately into the system Liaising with suppliers to confirm stock availability and delivery times Coordinating with the warehouse team to ensure timely dispatch of orders Keeping customers updated on their order More ❯
Employment Type: Full-Time
Salary: £23,810 per annum
Posted:

Retail Customer Service Associate- AI Trainer

Warwickshire, UK
Hybrid / WFH Options
DataAnnotation
creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯
Employment Type: Full-time
Posted:

Retail Customer Service Associate- AI Trainer

Coventry, Warwickshire, United Kingdom
Hybrid / WFH Options
DataAnnotation
creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Retail Customer Service Associate to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯
Employment Type: Permanent
Salary: GBP 15 Hourly
Posted:

Customer Service Representative- AI Trainer

Warwickshire, UK
Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯
Employment Type: Full-time
Posted:

Customer Service Representative- AI Trainer

Coventry, Warwickshire, United Kingdom
Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations More ❯
Employment Type: Permanent
Salary: GBP 15 Hourly
Posted:

Telematics Service Desk Analyst

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
MSX International
to the TSD Project Leader and Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPIs. The successful candidate will be responsible for managing their own … Ensure all correct processes and procedures are followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a best in classs service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal training and … support where required Presenting and demonstrating the product and features where required using PowerPoint, systems, vehicles and equipment Identifying issues through analysing team data Qualifications Desirable: Qualification within IT service delivery Desirable: 1+ years customer service experience Strong knowledge of Telecommunications, Telematics, IT Services Intermediate experience with Microsoft Office Excel, PowerPoint etc Intermediate experience with Google Package More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

ICT Trainee Service Operations Centre Support Engineer

Nuneaton, United Kingdom
Innovate Healthcare Services
Job summary We are looking for a motivated ICT Trainee Service Operations Centre (SOC) Support Engineer to join our dynamic team at Innovate Healthcare Services. In this role, you'll be the friendly face and technical expert behind our ICT support services ensuring every user receives fast, effective, and positive assistance. If you enjoy working in a collaborative environment … and thrive on delivering great customer service, we would love to hear from you. Main duties of the job Working alongside the ICT Service Operations Team Leader, you'll help maintain high service standards and resolve technical issues across the Trust. Whether its troubleshooting hardware or supporting software users, your logical thinking and problem-solving skills … note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications. Job description Job responsibilities Provide first and second-line Service Operations Centre (SOC) and Acute support, including the analysis and diagnosis of complex hardware and software problems. Shadow experienced SOC Support Engineers. Install and configure IT hardware, software, and More ❯
Employment Type: Permanent
Salary: £29242 a year
Posted:

Business Development Manager

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Telent Technology Services Ltd
to meet agreed targets within Telent's Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business' strategy, with an … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent's customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent's position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯
Employment Type: Permanent, Work From Home
Posted:

Business Development Manager (Previous Relevant Experince is Required)

Warwick, Warwickshire, United Kingdom
Hybrid / WFH Options
Telent
to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager (Previous Relevant Experince is Required)

Warwick, Warwickshire, UK
Hybrid / WFH Options
Telent
to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯
Posted:

Business Development Manager - Highways

Warwick, Warwickshire, United Kingdom
Hybrid / WFH Options
Telent Technology Services Limited
to meet agreed targets within Telent's Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business' strategy, with an … up to date with details of Accounts, Contacts & Opportunities - Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. - Maintaining and improving Telent's customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent's position in the UK Highways Sector will be assured. Typical deliverables for the role: - Ownership & development of profitable opportunities for More ❯
Employment Type: Permanent
Posted:

IT Support Engineer (Warwick)

Warwick, Warwickshire, United Kingdom
Hemmersbach GmbH & Co. KG
As part of a broader, highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader, and colleagues in every aspect of your work with the client. You will be assigned various tickets throughout the day, addressing each one sympathetically … pragmatically, and with a strong sense of customer service - leaving each ticket not only resolved but with a smile on the user's face - a job well done. This role allows you to have a direct influence on people's day-to-day working life. With nothing more frustrating than a malfunctioning computer or printer, you will be More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Finance Systems Technical Analyst

Kenilworth, Warwickshire, England, United Kingdom
Hybrid / WFH Options
CEF - City Electrical Factors - IT
About CEF: CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe. We in IT are More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

HR System Analyst

Rugby, Warwickshire, England, United Kingdom
Hays Specialist Recruitment Limited
You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week. You must be … IR35 - 6 Months ContractExperience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods.You will be providing customer service to our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a … including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in their approach to delivery Passionate about improving performance in the sector through smart infrastructure and digital transformation of operations What you need to do now More ❯
Employment Type: Full-Time
Salary: £300 - £350 per day
Posted:

HR System Analyst

Rugby, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Hays
You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week. You must be … Months Contract Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods. You will be providing customer service to our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a … including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in their approach to delivery Passionate about improving performance in the sector through smart infrastructure and digital transformation of operations What you need to do now More ❯
Employment Type: Permanent, Work From Home
Salary: £300.0 - £350.0 per day + £340 p/d Outside IR35
Posted:

Technical Product Support Specialist

Long Itchington, Warwickshire, UK
Mansell Recruitment Group
My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers' security needs are met. They are currently seeking a highly skilled and motivated engineering graduates to join their team as a Technical Product … be the go-to person for troubleshooting, issue resolution, and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions … access control systems, networking, and related technologies. Excellent troubleshooting and problem-solving skills. Experience with access control software and hardware, including card readers, controllers, biometric systems, and software platforms. Customer-focused with a strong attention to detail and a solutions-oriented approach. Why Apply? Competitive salary and benefits package. Opportunity to work with cutting-edge technology in the security More ❯
Posted:

Data and Insights Analyst

CV7, Exhall, Warwickshire, United Kingdom
Uniting People
Analyst to join the team. Within this role you will have the opportunity to support the COO reviewing area of the business such as: logistics, supply chain, operations, distribution, customer service and stock. Role : Ensure that data being collected is being collected accurately and in a timely manner Make sure that data is stored in a way that More ❯
Employment Type: Permanent
Salary: £35000 - £37000/annum
Posted:

Learner Driver Trainer (Driving Licence Required)

Nuneaton, Warwickshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Stratford-upon-Avon, Warwickshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Business Development Manager (MOBILES)

Keresley, Warwickshire, United Kingdom
NSJ Consultancy
Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the … same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them … It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

Junior IT Sales Executive

Warwick, Warwickshire, England, United Kingdom
THAMES 360
Manager Location: Warwick HQ Type: Full-time Why Join Us? We are a forward-thinking team based in Warwick, dedicated to achieving success through cutting-edge solutions and outstanding customer service. Be part of our exciting journey and make a real impact. Your Role: As a Junior Sales Account Manager, you will: Build and nurture strong client relationships. Explore More ❯
Employment Type: Full-Time
Salary: £28,000 - £38,000 per annum
Posted:

Multi-Skilled Engineer

Coventry, Warwickshire, United Kingdom
Michael Page
the retail industry. They are a large organisation with a strong presence across the UK, known for their innovative approach to technology in their pursuit of providing top-notch service to their customers. Description Completing maintenance to an excellent standard, whilst ensuring any Items that need rectifying are either immediately repaired or logged and scheduled In for revisiting. Operate … terms such as availability and performance, and utilising various means to measure these. Being proactive and dynamic with my timekeeping, ensuring that I give the best value to the customer within my working time. I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using root More ❯
Employment Type: Permanent
Salary: GBP 49,680 Annual
Posted:

Sales Account Manager - SaaS, Tech, Cloud - Enterprise Leader

Newbold, Warwickshire, United Kingdom
RecruitmentRevolution.com
business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 90,000 Annual
Posted:

Senior Sales Account Manager - SaaS, Tech, Cloud - Enterprise Leader

Newbold, Warwickshire, United Kingdom
RecruitmentRevolution.com
business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯
Employment Type: Permanent
Salary: GBP 45,000 - 110,000 Annual
Posted:
Customer Service
Warwickshire
10th Percentile
£25,800
25th Percentile
£29,250
Median
£35,000
75th Percentile
£57,500
90th Percentile
£63,750