Customer Service Jobs in Warwickshire

Customer Service
West Midlands > Warwickshire

The table below provides summary statistics for permanent job vacancies advertised in Warwickshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 16 August 2025, comparing them to the same period in the previous two years.

6 months to
16 Aug 2025
Same period 2024 Same period 2023
Rank 42 5 50
Rank change year-on-year -37 +45 +14
Permanent jobs citing Customer Service 31 231 45
As % of all permanent jobs advertised in Warwickshire 3.92% 21.75% 4.91%
As % of the Processes & Methodologies category 4.47% 27.63% 4.96%
Number of salaries quoted 25 27 26
10th Percentile £25,800 £25,000 £45,625
25th Percentile £29,250 £25,250 £50,313
Median annual salary (50th Percentile) £35,000 £28,000 £53,750
Median % change year-on-year +25.00% -47.91% +19.84%
75th Percentile £57,500 £35,000 £58,750
90th Percentile £63,750 £48,000 £65,000
West Midlands median annual salary £31,500 £30,000 £37,500
% change year-on-year +5.00% -20.00% -9.64%

All Process and Methodology Skills
Warwickshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Warwickshire.

Permanent vacancies with a requirement for process or methodology skills 694 836 907
As % of all permanent jobs advertised in Warwickshire 87.74% 78.72% 99.02%
Number of salaries quoted 207 297 377
10th Percentile £28,593 £28,000 £31,250
25th Percentile £30,580 £35,000 £41,250
Median annual salary (50th Percentile) £51,500 £50,000 £50,000
Median % change year-on-year +3.00% - +8.70%
75th Percentile £63,750 £67,500 £60,000
90th Percentile £71,250 £80,000 £75,000
West Midlands median annual salary £51,000 £52,500 £52,500
% change year-on-year -2.86% - +5.00%

Customer Service
Job Vacancy Trend in Warwickshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Warwickshire.

Job vacancy trend for Customer Service in Warwickshire

Customer Service
Salary Trend in Warwickshire

3-month moving average salary quoted in jobs citing Customer Service in Warwickshire.

Salary trend for Customer Service in Warwickshire

Customer Service
Salary Histogram in Warwickshire

Salary distribution for jobs citing Customer Service in Warwickshire over the 6 months to 16 August 2025.

Salary histogram for Customer Service in Warwickshire

Customer Service
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Warwickshire region over the 6 months to 16 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warwick -20 5 £28,750 -42.50% 13
Stratford-upon-Avon 0 4 £55,000 +120.00% 6
Nuneaton -19 3 £35,000 - 3
Rugby -23 3 £35,000 - 5
Customer Service
West Midlands

Customer Service
Co-occurring Skills and Capabilities in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.68%) IBM Notes
Applications
1 8 (25.81%) Microsoft Excel
2 7 (22.58%) Microsoft Office
Business Applications
1 3 (9.68%) Dynamics CRM
2 1 (3.23%) iTrent
2 1 (3.23%) Shopify
Cloud Services
1 3 (9.68%) Dynamics 365
2 2 (6.45%) Azure
2 2 (6.45%) Azure DevOps
Database & Business Intelligence
1 3 (9.68%) SQL Server Integration Services
2 2 (6.45%) SQL Server
3 1 (3.23%) BusinessObjects
General
1 9 (29.03%) Social Skills
2 5 (16.13%) Automotive
2 5 (16.13%) Electronics
2 5 (16.13%) Influencing Skills
3 4 (12.90%) Finance
3 4 (12.90%) Inclusion and Diversity
4 3 (9.68%) Analytical Skills
4 3 (9.68%) Italian Language
4 3 (9.68%) Law
4 3 (9.68%) Spanish Language
5 2 (6.45%) Arabic Language
5 2 (6.45%) Dutch Language
5 2 (6.45%) French Language
5 2 (6.45%) German Language
5 2 (6.45%) Japanese Language
5 2 (6.45%) Mandarin Language
5 2 (6.45%) Polish Language
5 2 (6.45%) Portuguese Language
6 1 (3.23%) Advertising
6 1 (3.23%) Local Government
Job Titles
1 6 (19.35%) Support Assistant
2 5 (16.13%) Lead
3 4 (12.90%) Analyst
4 3 (9.68%) 1st Line Service Desk Analyst
4 3 (9.68%) Coordinator
4 3 (9.68%) Developer
4 3 (9.68%) Dynamics 365 Developer
4 3 (9.68%) First Line Help Desk Analyst
4 3 (9.68%) Help Desk Analyst
4 3 (9.68%) Security Engineer
4 3 (9.68%) Senior
4 3 (9.68%) Senior Developer
4 3 (9.68%) Senior Dynamics 365 Developer
4 3 (9.68%) Service Analyst
4 3 (9.68%) Service Desk Analyst
5 2 (6.45%) IT Analyst
5 2 (6.45%) Technical Support
6 1 (3.23%) Business Manager
6 1 (3.23%) Development Manager
6 1 (3.23%) Systems Analyst
Libraries, Frameworks & Software Standards
1 3 (9.68%) .NET
Miscellaneous
1 5 (16.13%) Product Ownership
2 3 (9.68%) CCTV
2 3 (9.68%) Data Centre
3 2 (6.45%) Housing Association
4 1 (3.23%) Onboarding
4 1 (3.23%) Self-Motivation
4 1 (3.23%) Social Media
4 1 (3.23%) Virtual Team
Processes & Methodologies
1 10 (32.26%) Agile
2 9 (29.03%) Problem-Solving
3 7 (22.58%) CRM
4 6 (19.35%) Test Scripting
4 6 (19.35%) Validation
5 5 (16.13%) Backlog Prioritisation
5 5 (16.13%) Cybersecurity
5 5 (16.13%) Mechatronics
5 5 (16.13%) Requirements Management
5 5 (16.13%) Root Cause Analysis
5 5 (16.13%) Scaled Agile Framework
5 5 (16.13%) Systems Engineering
6 3 (9.68%) Customer Engagement
6 3 (9.68%) Proactive Monitoring
7 2 (6.45%) Data Extraction
7 2 (6.45%) Data Integration
7 2 (6.45%) DevOps
7 2 (6.45%) Front End Development
7 2 (6.45%) SDLC
8 1 (3.23%) Virtual Team Management
Programming Languages
1 9 (29.03%) SQL
2 3 (9.68%) C#
2 3 (9.68%) JavaScript
Qualifications
1 1 (3.23%) Degree
1 1 (3.23%) HNC
Quality Assurance & Compliance
1 7 (22.58%) SLA
2 5 (16.13%) Automotive SPICE
2 5 (16.13%) ISO 26262
3 1 (3.23%) PMO
Systems Management
1 5 (16.13%) Functional Safety
Vendors
1 11 (35.48%) Microsoft
2 3 (9.68%) Lotus