Customer Service Desk Advisor
- Hiring Organisation
- Mission 4 Recruitment Ltd
- Location
- Welwyn Garden City, Hertfordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 per annum
develop your skills, use your initiative and become a valued part of the team. Please note this role involves customer support during office hours, plus occasional out-of-hours support on a rota basis. Key Responsibilities: Support customers by phone and email Identify faults and manage them through … detail and a determined approach to resolving issues Confidence gathering information, following up tasks and chasing third parties when needed Good working knowledge of Microsoft Office, including Outlook, Word and Excel Excellent organisational skills with the ability to work well under pressure and meet deadlines Telephony ...