10 of 10 Permanent Service Analyst Jobs in the West Midlands

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer … service, and enjoy continuous improvement, this could be your next move. About the Role Youll handle a mix of 1st and 2nd line support, providing both remote and occasional on-site assistance. Youll own tickets, communicate clearly with users at all levels, document processes, and contribute to an environment ...

Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We are looking to recruit a Service Desk Analyst to join our team based in the NDC. The role is 37.5 hours per week, with the option of hybrid working. … days in the office and 2 at home. The Role As a key member of the Service Desk team, reporting to the Global Service Desk Manager, you will play a critical role in supporting the business by ensuring that all incidents are accurately logged and tracked within ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer … service, and enjoy continuous improvement, this could be your next move click apply for full job details ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer … service, and enjoy continuous improvement, this could be your next move. About the Role You’ll handle a mix of 1st and 2nd line support, providing both remote and occasional on-site assistance. You’ll own tickets, communicate clearly with users at all levels, document processes, and contribute ...

division plays a crucial role in driving the success of our business. By supporting the technology and systems that underpin our exceptional service, we ensure our customers remain at the heart of everything we do. With diverse teams and a wealth of expertise, were leading innovation across the organisation. … with potential, providing the skills, experience and support needed to build a successful and sustainable career in IT. This year, were recruiting into our Service Desk team, which plays a vital role in keeping our business running smoothly and supporting colleagues across the organisation. Youll join a supportive trainee ...

Role: Service Desk Engineer Location: Hereford, Herefordshire (on-site) Salary: Up to £32,000 per annum + benefits Benefits: Competitive package, training & development, supportive team Our client, a leading IT support and managed services provider in Hereford , is recruiting a Service Desk Engineer to join their growing technical …/security tools and business support systems . This is a hands-on role supporting clients’ IT environments, resolving technical issues, and ensuring excellent service delivery. What you’ll do Provide first and second-line technical support to business users via phone, email and remote tools Diagnose and resolve ...

Service Desk Engineer | Coventry | £25,000–£30,000 You’ll be the first point of contact for users, resolving IT issues, logging requests, and delivering a high standard of support that keeps day-to-day operations running smoothly. You’ll work in a collaborative, fast-paced environment with exposure … Troubleshooting issues across Windows, Microsoft 365, networking, and hardware Escalating more complex issues to senior engineers when required Contributing to consistently high service and user satisfaction levels Your Skills and Experience 2 years’+ experience in an IT role Strong understanding of Windows desktop environments and Microsoft ...

LocationStoke on Trent Hours per week35 Contract typePermanent Were looking for someone to provide technical support for Honeycomb Groups ICT systems, giving great customer service and helping everyone to use technology effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first and second … line support. Making sure incident tickets are logged, triaged and resolved within agreed service level targets. Setting up and maintaining mobile equipment. Supporting the whole ICT team with administrative duties. Providing ICT learning sessions for staff. Setting up new users and administering user permissions and security. Working with various ...

LocationStoke on Trent Hours per week35 Contract typePermanent Were looking for someone to provide technical support for Honeycomb Groups ICT systems, giving great customer service and helping everyone to use technology effectively. Job requirements: Providing excellent customer service on the ICT service desk, providing first and second ...

Scheme summary Kickstart your IT career and become part of an exciting initiative designed to invest in your growth and develop future IT talent. Join a supportive cohort, benefit from mentoring, and develop technical and ...