21 of 21 Permanent Customer Service Jobs in Wiltshire

We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately. Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a … busy team helping to provide exceptional service to clients via email and phone with enquiries and updates. Details: Role: Customer Service Advisor Pay Rate: £12.21 ph Location: Swindon (on bus route) Hours: 9am - 5pm. Monday - Friday Responsibilities: · Booking/updating service requests onto our call management system. · Contacting customers i.e. end users, Schools, Universities and couriers. … Arrange the collection and returns of equipment/devices. · Managing customer enquiries and expectations. · Liaising with couriers & other 3rd parties. · Communicating statuses back and forth with internal service support team who manage the customer accounts. Requirements: · Previous experience in customer service facing role (1 year) · Strong communication skills, both verbal and written. · Ability to analyze More ❯

is central to optimising our CRM and automation processes, enhancing cross-functional collaboration, and driving actionable insights across the business. You'll work closely with teams in sales, marketing, customer service, and franchise operations to ensure HubSpot is configured to support business goals and integrated seamlessly with other systems. ??? Key Responsibilities Configure and optimise HubSpot workflows , lead-nurturing … sequences, and sales pipelines to align with business goals. Collaborate with sales and marketing teams to improve lead management, conversion, and customer retention. Partner with customer service to enhance the HubSpot service hub and enable new customer contact channels. Work with the Customer Journey team to build and refine marketing automations. Develop dashboards and … ensure effective daily use. Engage stakeholders across departments to align CRM and analytics strategies. ?? What You'll Bring Proven experience managing HubSpot hubs - including Marketing Hub, Sales Hub, and Customer Service Hub. Expertise in designing lifecycle stages, pipelines, and workflows that support business processes and customer journeys. Strong analytics skills with hands-on experience building and maintaining More ❯

role is central to optimising our CRM and automation processes, enhancing cross-functional collaboration, and driving actionable insights across the business. Youll work closely with teams in sales, marketing, customer service, and franchise operations to ensure HubSpot is configured to support business goals and integrated seamlessly with other systems. ??? Key Responsibilities Configure and optimise HubSpot workflows , lead-nurturing … sequences, and sales pipelines to align with business goals. Collaborate with sales and marketing teams to improve lead management, conversion, and customer retention. Partner with customer service to enhance the HubSpot service hub and enable new customer contact channels. Work with the Customer Journey team to build and refine marketing automations. Develop dashboards and … to ensure effective daily use. Engage stakeholders across departments to align CRM and analytics strategies. ?? What Youll Bring Proven experience managing HubSpot hubs including Marketing Hub, Sales Hub, and Customer Service Hub. Expertise in designing lifecycle stages, pipelines, and workflows that support business processes and customer journeys. Strong analytics skills with hands-on experience building and maintaining More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well More ❯

THE ROLE We are looking for an IT Education Engineer to join our dynamic team at Nexus, for a school near Salisbury. In this role you will provide great customer service to our schools, whilst providing high quality IT tech support. You may have been or currently an IT technician on a school site or education setting and … the helpdesk and making sure that they are handled and prioritised accordingly. You will be responsible for supporting the IT services of the school, with a particular emphasis on customer service. Nexus Associates are looking for a talented and motivated IT technician who has a real flair for technology and thrives on providing exemplary customer service to … the Stonehenge area. KEY RESPONSIBILITIES Take ownership of problems and proactively resolve incidents or changes allocated to you by your line manager Maintain focus on the whole life of service delivery, from the first touch point to the closure of the incident Supporting the team to build a culture of continuous improvement Maintain a close view of incidents and More ❯

We’re excited to offer a fantastic opportunity for a Client Advisor to join our dynamic technology company in the property sector. If you're passionate about delivering exceptional customer service, thrive in fast-paced environments, and enjoy building strong relationships, this role could be the perfect fit for you. About the role As a Client Advisor in … efficiently and with care. From handling client enquiries through various channels (phone, email, etc.) to completing tasks using our organisation's software, your focus will be on delivering exceptional service that aligns with our KPIs and company standards. In this role, you’ll take ownership of customer issues, working proactively to resolve them and contributing to a smooth … in line with our established procedures, and work closely with colleagues to meet departmental goals. About You To succeed, you’ll need a strong understanding of the importance of customer service, excellent computer skills (including proficiency in Microsoft Office), and the ability to build relationships at all levels. Clear communication is key, and you’ll need to feel More ❯

decades, this organisation has built a strong reputation for delivering cutting-edge AV and technology solutions to clients across the retail and corporate industries. With a strong emphasis on customer satisfaction, technical innovation, and long-term service partnerships, the business supports a wide range of projects, from complex AV integration in Leisure and Retail facilities to the supply … of their office and covering projects nationwide, you'll be responsible for the installation, configuration, and maintenance of a wide variety of Audio Visual (AV) systems, ensuring top tier service and high-quality results for clients. This is a hands-on role with a strong customer-facing element, where your technical knowledge, practical ability, and problem-solving mindset … systems, and video conferencing setups. Perform pre-installation site surveys to determine feasibility, cabling needs, and positioning of devices. Carry out preventative maintenance and respond to technical faults or customer service calls, both on-site and remotely. Commission AV systems to a high standard, ensuring functionality, ease of use, and seamless integration. Provide client training and handover documentation More ❯

dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with More ❯

Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £33,000 + Benefits Excellent opportunity for an experienced IT Support Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no two days are the same, offering progression and exposure to complex … autonomy to develop their careers in a supportive and fast-paced environment. In this role, you'll provide 2nd line IT support across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel to client sites, including Cirencester (around twice per week) and Salisbury (around three … with Windows Server, Active Directory, Office 365, networking protocols, and troubleshooting complex technical issues is essential. Just as important are strong communication skills and the ability to deliver excellent service in a client-facing role. This is a fantastic opportunity to join a growing MSP that offers variety, responsibility, and plenty of progression opportunities. You'll be trusted to More ❯

support (Windows 10/11, macOS, basic networking). Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions. Strong problem-solving and organisational skills. Excellent customer service and communication in educational settings. The successful candidate for this role must hold a full UK driving licence and have access to own vehicle. More ❯

in building relationships, managing customers, and growing revenue A demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organisation Essential skills which include customer presentations, proposal writing, negotiation and contracting The ability to liaise with and gain the trust and respect of a wide range of people at all levels Good verbal and … written communication skills Good customer service skills, friendly, polite and courteous manner when dealing with people THE COMPANY: We are one the leading suppliers of packaging solutions to the FMCG sector within the UK and have been established for over 30 years. Our clients include some of the most noticeable names on the UK High Street, but we More ❯

and life support system events. Assist in investigations with clients and police forces. Assist with remote entry to properties. Remotely assist persons in lift entrapment situations. Call handling and customer service. Shifts: 4 on 4 off (nights). You will be required to work occasional day shifts for training purposes and holiday cover. What we’re looking for - The … Admin skills to log and store accurate records, actions and data, ensuring precise report generation is always available for analysis and investigation by management. Confident telephone manner and good customer service skills. PC competence, including Microsoft Outlook and Excel. SIA CCTV Operators badge (not essential as training will be provided). What we offer - Salary £27,518 per More ❯

Technician to their team to take on and manage 10 schools and Multi Academy Trusts in the Swindon area. In this role you will provide a high level of customer service as you visit clients across Swindon. You will provide 1st and 2nd Line support, solving hardware and software issues for ICT and AV tech. This role would More ❯

accredited company for both Fire and Security, we take pride in our commitment to excellence. Why Choose Us? Local Impact: Our growing franchise network across the UK provides personalised service, ensuring safety and security in their communities. Expertise: Our engineers are BAFE registered, bringing top-tier skills to every project. Respected Reputation: Since our formation in 1991, we have … large commercial fire or intruder alarm system. Regardless of the task, one constant remains: you will always represent our client's business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard lives and property. Community: Join … further training will be available) along with minor works desirable Excellent interpersonal and communication skills Ability to manage own workload with minimal supervision Diligence and commitment to providing excellent customer service Full UK driving license Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858. More about us: We More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

create delivery artefacts, including process and design documentation Specialist in Billing – Master Data, Rate Structures, Budget Billing, Payment & Instalment Plans, Exception Management, Invoice Management Knowledge of the integration of Customer services with a CRM platform Understanding of Finance Contract Accounting (FI-CA) Configuration & Set Up of Business & Technical Master Data Knowledge of IDE and market flows with MOSL Extra … for you? Competitive salary from £60,000 to £70,000 per annum depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to both company and individual performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to More ❯

speeds on behalf of clients like TalkTalk and BT. - You will be given full and continuous training in this role, and support throughout your working day by a dedicated service centre. - You will undertake shifts on a Rotational basis with the option of flexible working - This is a field based position - you will be driving from one job to … the next, while maintaining a high level of customer service. Key Requirements of Telecoms Engineer: - Full UK driver's license with no more than 6 points and have held this for at least two years (essential) - You must have an interest in IT, broadband, telephone, and digital TV technology. - You will be Friendly, Customer focussed and desire to More ❯

the organisations fleet by maintaining, servicing and repairing a wide range of heavy and light construction/agricultural machinery. The role is primarily field-based from a fully equipped service van, with additional workshop duties as required. You will work Monday to Friday, with overtime when needed to meet operational demands. We deliver nationwide support and first-class service. … Key Responsibilities: Maintenance & service across all makes of construction/agricultural machinery. Effectively fault find across a varied range of construction/agricultural equipment. Component replacement or repair to restore equipment functionality. Carry out Pre-Delivery Inspections (PDI) and complete machine overhauls. Log and communicate all parts used to ensure accurate customer invoicing. Perform inspections and planned maintenance … on agricultural plant machinery. Accurately complete timesheets and obtain customer sign-off where relevant. Essential Skills & Experience: Relevant qualifications such as NVQ Level 2 in Plant Maintenance or Land-Based Engineering (or equivalent experience). Proficiency with service diagnostic software for modern plant and machinery. Ability to use tablets/computer software for job logging and technical information. More ❯