11 of 11 Remote Permanent 2nd Line Support Analyst Jobs

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We're looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a … great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy … service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic More ❯

Cloud Marketplace 2nd Line Support Analyst Join to apply for the Cloud Marketplace 2nd Line Support Analyst role at Softcat . About the Role Softcat is seeking a Cloud Marketplace 2nd Line Support Analyst to provide advanced technical support for cloud-based systems and services. You will be responsible for responding to support issues, diagnosing problems, monitoring cloud systems, escalating unresolved issues, documenting activities, and collaborating with teams to manage cloud solutions. Responsibilities Respond to 2nd line support issues within SLAs. Diagnose and resolve technical problems related to cloud services, including virtual machines, storage, and networking. More ❯

Social network you want to login/join with: Product Support Analyst - 2nd Line, slough col-narrow-left Client: Stott and May Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry … Date: 15.07.2025 col-wide Job Description: Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

and May Strategic Partnership Executive at Stott & May | Cultivating Top Tech Talent | Fuelling Technology Innovation Across UK Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview … We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing products, including third-party tools. … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing products, including third-party tools. … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

nd Line Support Analyst- up to £33k Milton Keynes| Full time| Permanent One of Microsoft’s Gold Partner, a Cloud-first company who are recognised leaders in helping companies transform and innovate is hiring for a 2 nd Line Support Analyst role. With a wealth of knowledge and experience, they help to organise with the successful deployment of the right technology to unlock their potential. Their friendly team of Microsoft Experts go that extra mile to ensure the success of their clients. Shift based, average 40hours … ensure you have means to travel to the office. About you They are looking for a service desk analyst to join their 2nd Line Support team who has excellent incident and problem analysis, diagnosis and resolution skills, ensuring that incidents and requests are More ❯

11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced … managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are resolved. Hybrid working – 4 days on site (Mandatory) Primary Responsibilities • Full ownership of support tickets including assigning and escalating where required • Handle communications More ❯

2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯

IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain … highly varied work, with lots of differing career progression options (Be that Data, Development, Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/… wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell More ❯

home Are you personable, technically minded, and ready to take the next step in your IT career? Sharp IT Services is looking for a 2nd Line Support Analyst to join our helpdesk team in West Bromwich. If you enjoy solving problems, providing outstanding … and developing your technical skills, we’d love to hear from you. What You’ll Be Doing You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in … managing and resolving support requests while helping us maintain our excellent reputation and client satisfaction. Your responsibilities will include: · Owning, updating, and progressing support tickets to give clients confidence in our service. · Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery. · Organising and More ❯