1 to 25 of 295 Remote/Hybrid Permanent Customer Service Jobs

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

title: Senior Customer Service Agent Salary: £26,000 p/a Location: Nottingham (3 days a week in the office, 2 days WFH Monday to Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel … Fridays, Employee of the Quarter, Employee Referral program and many more Are you an experienced customer service professional ready to step into a more senior role where your expertise truly makes an impact? We re looking for a confident and proactive Senior Customer Service Agent ...

leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their … European operations. You'll align and evolve their customer service strategy, while using data to provide valuable recommendations to senior management. This is a newly created role in a fast growing business. The team are high performing and very supportive. A brilliant opportunity! The following skills/experience ...

Customer Service Specialist Are you a natural problem-solver who enjoys helping others and delivering exceptional service? Do you thrive in a fast-paced, supportive environment where no two days are the same? Are you looking for a company that values its people and offers real opportunities … growth and development? We’re working with a business that puts customer experience at the heart of everything they do. This is an office-based role where your customer service, administration, and data entry skills will come together to create a seamless and professional experience for every ...

Head of Customer Operations – Service Performance, Incident Management, Service Desk, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, ITIL, Lancashire (Hybrid – 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with … leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. The Head of Customer Operations is a hybrid working role, based in Lancashire 3 days per week, with occasional ...

Title: Service Delivery Manager (Contractor ) Experience: Minimum of 5 years in a similar role Location: Leeds (hybrid 2 day travel per week) with occasional travel to Manchester SC Clearance eligible – Mandatory – Active SC Preferred Shift and Schedule: Day Shift with participation in an on‐call rota for Major Incident … Management. Job Summary: We are seeking an experienced Service Delivery Manager to act as a senior Subject Matter Expert across Service Management disciplines. The successful candidate will provide strong service leadership, maintain customer confidence, and ensure consistent, high‐quality service delivery during a complex transition ...

Customer Experience MI Analyst Location: Morley/Hybrid Salary: £26,000 Contract: Permanent Are you passionate about turning data into meaningful insight that shapes exceptional customer experiences? We're looking for a Customer Experience MI Analyst to help us understand what drives our customers, improve their journeys … strengthen our operational performance across the organisation. In this role, you'll transform customer and operational data into clear, actionable insight. You'll support key projects, enhance reporting capability, and ensure our service delivers for every customer, every time. What you'll be doing As our Customer ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & SpanishSpeaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily … those based in theItalian & Spanishspeaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers … primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer ...

Frank International are partnered with an innovative D365 CRM end user who are looking to add a talented D365 CE Functional Consultant to deliver Customer Service & Omnichannel solutions. Working closely with the business teams to translate requirements into scalable platform capabilities. The role is centered around enhancing Dynamics … through configuration, customisation and continuous improvement to support evolving business needs. Responsibilities Lead functional design and delivery of D365 CE Customer Service and Omnichannel capabilities Collaborate with business teams, senior stakeholders, and end users to gather, refine and document requirements Configure, customise, and extend the D365 CE platform ...

About the Role Our reputable Software client seeks a Head of Customer Success to join their team. MFK Recruitment has successfully recruited 16 individuals for this innovative software company over the past five years. The Head of Customer Success will work remotely, with quarterly meetups in the South … England. Overview: Reporting directly to the CEO, the Head of Customer Success will play a pivotal leadership role responsible for shaping, developing and enhancing the full customer experience. The successful Head of Customer Success will lead the Customer Success team to ensure customers receive an exceptional ...

About the Role Our reputable Software client seeks a Head of Customer Success to join their team. MFK Recruitment has successfully recruited 16 individuals for this innovative software company over the past five years. The Head of Customer Success will work remotely, with quarterly meetups in the South … England. Overview: Reporting directly to the CEO, the Head of Customer Success will play a pivotal leadership role responsible for shaping, developing and enhancing the full customer experience. The successful Head of Customer Success will lead the Customer Success team to ensure customers receive an exceptional ...

responsible for managing and developing relationships with existing reseller and integrator accounts within the audio visual (AV) channel. The role focuses on delivering excellent customer service, driving sales growth, identifying new opportunities, and supporting customers with product selection, pricing, and project requirements. Working closely with external account managers … Management Manage and develop relationships with a portfolio of reseller and integrator customers. Act as the primary point of contact for day-to-day customer enquiries. Maintain regular communication with customers to understand their pipeline, projects, and requirements. Support customers with quotations, product recommendations, and solution guidance. Sales Development ...

Customer Support Representative Up to £28,000 per annum, plus hybrid working Bristol (Hybrid) My client is a rapidly growing business who provide SaaS software solutions to organisations across the UK. An opportunity exists to join this Bristol-based business in a Customer Support Representative capacity. Key Responsibilities … first point of contact for customer support requests Interact with customers to provide and process information in response to their questions, problems, concerns and requests about products and services Follow standard processes, procedures and adhere to customer SLAs Identify and escalate priority issues to Management team Build ...

leader in their field - based in brand new state of the art offices right next to Buckshaw Parkway train station. Hybrid working. Tier 1 Service Desk Support Analyst . Youll be joining a service desk team based in Chorley within modern open plan offices and the opportunity … hybrid working. You'llprovidesupport to a UK wide client base, dealing with around 15 to 25 calls per day where your customer care skills will be the foundation of the customer experience. Throughout your time on the Service Desk you will naturally be upskilled to give ...

agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions. Aufgaben In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute … service portfolio, and oversee reporting to ensure top-tier customer satisfaction. Be part of a team that values collaboration, innovation, and impactful solutions! Your job's key responsibilities are: Representing the Netconomy service area on the customer side in close cooperation with the internal support teams ...

agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions. Aufgaben In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute … service portfolio, and oversee reporting to ensure top-tier customer satisfaction. Be part of a team that values collaboration, innovation, and impactful solutions! Your job's key responsibilities are: Representing the Netconomy service area on the customer side in close cooperation with the internal support teams ...

agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions. Aufgaben In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute … service portfolio, and oversee reporting to ensure top-tier customer satisfaction. Be part of a team that values collaboration, innovation, and impactful solutions! Your job's key responsibilities are: Representing the Netconomy service area on the customer side in close cooperation with the internal support teams ...

Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between 35,000 and 50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service ...

Your responsibilities : Provide customer service in both German and English by phone, email, and chat Support customers with licensing, pricing, payment details, and order status Prepare quotes for software licences and renewals Follow up on quotes to support the sales process Process orders accurately, ensuring correct details … timely deliveries Communicate with suppliers to coordinate quotes and orders Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service Keep databases updated with customer and order details Support with other related administrative or service tasks as needed Requirements To excel ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...