1 to 25 of 265 Remote/Hybrid Permanent Customer Service Jobs

Service Delivery / Customer Support Manager - ERP, SaaS, Tech

Hiring Organisation
Recruitment Revolution
Location
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
dont just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

Service Delivery / Customer Support Manager - ERP, SaaS, Tech

Hiring Organisation
Recruitment Revolution
Location
Grantham, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

Customer Service Advisor

Hiring Organisation
Ordnance Survey
Location
Nursling, Southampton, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£24,242 - £26,416 per annum
Customer Service Advisor - Full Time - Salary £24,242 to £26,416 (dependant on experience) Hybrid working Join us and you'll have an opportunity to make an impact and be part of an organisation committed to driving sustainable outcomes. At OS, we use location data and intelligence … foster healthier, happier spaces that people want to live in, and support the delivery of improved public services and critical infrastructure.?? Join our dynamic Customer Service Team Our Customer Service Team bridges the gap between technical expertise and customer satisfaction. This role involves providing timely ...

Service Desk Coordinator

Hiring Organisation
Boon Edam
Location
Ashford, Kent, South East, United Kingdom
Employment Type
Permanent
Title: Service Desk Coordinator Location: Ashford, Kent Salary: Competitive Job Type: Full time, Permanent Working hours: 37.5 hours per week, Monday to Friday 08:30 - 17:00. Closing Date: Friday 30 January 2026 About Us: Boon Edam is the world market leader in commercial, high-end entry solutions … customers worldwide. Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Are you passionate about customer satisfaction? We have an exciting opportunity for a Service Desk Coordinator to join our highly successful team. What do we expect from ...

Senior AI Product Manager

Hiring Organisation
Intercom
Location
Dublin, Ireland
Employment Type
Permanent
Salary
EUR 125,000 - 150,000 Annual
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their … customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted ...

Product Design Director

Hiring Organisation
Intercom
Location
Berlin, Germany
Employment Type
Permanent
Salary
EUR 125,000 - 150,000 Annual
Berlin, Germany; Dublin, Ireland; London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require ...

Customer Service Team Lead - Tech Industry

Hiring Organisation
Rise Technical Recruitment Limited
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Customer Service Team Lead - Tech Industry Cardiff - Hybrid, 3 days in office £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead … their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business. In this role you will analyse, improve and help manage the customer support procedures ensuring ...

Dynamics 365 CE Functional Consultant - Burton

Hiring Organisation
Harvey Nash
Location
Burton-on-Trent, Staffordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £65,000 per annum
Dynamics 365 Customer Engagement (CE) Functional Consultant - Burton Hybrid working - 2/3 days per week onsite Salary up to £65,000 Dynamics 365 Customer Engagement (CE) Functional Consultant skilled in Customer Service Workspace, Contact Centre solutions, Live Chat, Voice, Azure Communication Services, and Teams Telephony … implementation. Proven experience delivering end-to-end Dynamics 365 CE Customer Service projects, enhancing customer experience, and integrating advanced communication tools. Lead functional design and deployment of D365 CE modules including CSW, Omnichannel, and Contact Centre features. Key skills and responsibilities, Dynamics 365 CE Experience Experienced D365 ...

Senior Product Manager

Hiring Organisation
Intercom
Location
Dublin, Ireland
Employment Type
Permanent
Salary
EUR 125,000 - 150,000 Annual
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their … customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted ...

Customer Service Advisor - Norwegian Speaking

Hiring Organisation
Advancing People
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum, Inc benefits
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Norwegian Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily those … based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

Senior Product Enablement Manager

Hiring Organisation
Intercom
Location
Dublin, Ireland
Employment Type
Permanent
Salary
EUR 125,000 - 150,000 Annual
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their … customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted ...

Senior Product Manager, Web

Hiring Organisation
Intercom
Location
Dublin, Ireland
Employment Type
Permanent
Salary
EUR 125,000 - 150,000 Annual
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their … customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high-touch queries that require a human agent. Founded in 2011 and trusted ...

Customer Success & Experience Specialist

Hiring Organisation
Ciphr
Location
Reading, England, United Kingdom
Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop. As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers … interactions to post-purchase support and eventual offboarding. You’ll build positive and proactive relationships with our customers, placing the of voice of the customer at the forefront of everything we do. We want to give you the opportunity to embrace your role with Ciphr and, in return ...

Intelligent Automation Consultant

Hiring Organisation
Ciklum
Location
United Kingdom
role: This project involves delivering a strategic discovery and proof-of-concept programme for a global, multi-brand organisation operating complex, high-volume customer service and operational workflows across multiple digital channels and backend systems. The engagement focuses on analysing and mapping complex query journeys across several products … deep analysis of technology touchpoints and integrations across CRM, finance, and operational platforms to define a scalable, unified architecture capable of supporting AI-driven service journeys at scale. The programme also establishes a value-led prioritisation framework, enabling the client to objectively assess automation opportunities based on business impact ...

French Speaking Technical Support Agent

Hiring Organisation
Future Prospects
Location
Newark, Nottinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£26,255 - £27,255 per annum
Working available Salary £26,255 pro rata rising to £27,255 after probation We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days) Sick pay - increasing with the length of service Paid volunteer day Employee Assistance Program ...

Customer Service Executive - Danish Speaking

Hiring Organisation
Ardour Associates Ltd
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 27,000 - 32,000 Annual
Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your ...

Customer Service Specialist

Hiring Organisation
Tate Recruitment
Location
London Area, United Kingdom
Customer Service Specialist £28,000 – £31,000 + 10% Bonus Hybrid | Award-Winning Tech Insurance Brand | Central London HQ Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout … ambitious Customer Service Advisors ready to join a high-performing team. If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot. The Role: You’ll be the voice of the brand ...

Application Experience Specialist (Full-Time)

Hiring Organisation
Motability Operations
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Application Experience Specialist to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live … chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. This ...

Technical Customer Service Agent

Hiring Organisation
TALENT TREND RECRUITMENT LTD
Location
Newbury, Berkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£24,600 per annum
Technical Customer Service Agent Newbury £24'600 Hybrid working!! Free parking!! Full training!! 25 day holiday plus bank holiday!! My client based in Newbury is currently on the lookout to onboard a enthusiastic, customer focused and hard working individual into their technical support team. This role comes … with full training but the ideal candidate would have a natural flair for problem solving and logical thinking. The ideal candidate will have previous customer service experience paired with a strong telephone manner and relationship building skills. The company benefits are fab for this company, including hybrid working ...

Field Installation/Service Engineer

Hiring Organisation
The List - The Services Business Network
Location
England, United Kingdom
Field Installation/Service Engineer Field-based with UK regional travel.Working out from home principally on a regional basis From £30,000 per annum. With overtime (not guaranteed) an OTE of up to circa £45k Permanent, Full-time. About the Company Our client is an established UK-based provider … healthcare providers nationwide to deliver reliable, 24/7 communication solutions that support patients, residents, and care professionals. The Role An experienced, motivated, and customer-focused Field Installation/Service Engineer is required to join a well-established UK Service Team. The successful candidate will be responsible ...

Field Service Engineer

Hiring Organisation
Apogee Corporation**
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Field Service Engineer

Hiring Organisation
Apogee Corporation**
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Permanent, Work From Home
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Field Service Engineer - Printers

Hiring Organisation
Apogee Corporation**
Location
Bangor, Gwynedd, Wales, United Kingdom
Employment Type
Permanent, Work From Home
being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Sales Support - IT Managed Services - Leeds

Hiring Organisation
Searchability
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum
Account Management teams to ensure smooth and efficient sales operations. Role: You will provide day-to-day operational support to the Sales team, handling customer enquiries, preparing quotes and proposals, maintaining CRM data, and supporting sales reporting and forecasting. The role also includes assisting with marketing activities, customer … event coordination. You will liaise with internal teams including finance, operations, and technical colleagues to ensure accurate order processing and a high standard of customer service throughout the sales lifecycle. Skills: Experience in a sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Dynamics ...

Software Developer Apprentice

Hiring Organisation
QA
Location
Cobalt Business Park, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£22,000 per annum
their software development career who is eager to learn while gaining hands-on experience. The position is split between software development (50%) and customer service/support (50%), providing a well-rounded foundation in both technical and customer-facing skills. You will work closely with experienced developers … from senior developers Fix bugs and contribute to system improvements Participate in code reviews and development meetings Document code and technical processes where required Customer service & support: Provide first-line technical support to customers via phone, email, or ticketing system Investigate and resolve basic software and system issues ...