1 to 25 of 131 Permanent Incident Management Jobs with Hybrid or WFH Options

enhance the reputation of the organization by effectively managing issues and crises that may arise. This role reports to the director of Enterprise Risk Management and tackles issues globally as they emerge. The Crisis Manager plays a critical role in formulating proactive strategies, managing external perceptions, and coordinating crisis … requires strong multitasking ability, highly developed communication skills, and the ability to take control of a situation, including conversations with senior leaders. Duties : Crisis Management : Collaborate with internal stakeholders to develop and coordinate actions and communications, particularly during sensitive or crisis situations. This involves creating crisis communication plans with … experts, support functions, and business units, to investigate, diagnose, resolve major incidents efficiently, and ensure regulatory requirements are considered. Root Cause Analysis: Facilitate post-incident reviews and root cause analysis (RCA) sessions to identify the underlying causes of crises and issues and implement preventive measures to avoid recurrence. Drive more »

your communication skills must be very strong. You will have an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution … technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle issues escalated by our Helpdesk and have the ability to quickly troubleshoot and resolve complex IT … software licensing terms, license models and enterprise maintenance and support contracts. Work under limited supervision, both independently and within a team environment. Proficient in incident management tools and IT service management platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical more »

National Security consultancy on a permanent basis! You will be working within a secure military environment with other skilled engineers. This will primarily involve incident management on the clients' live system, on FAS App incidents that have been escalated from level 1/2 resources that are often more »

IO Associates is looking for an Applications 3rd Line Engineer to maintain and support a complex secure solution. This role primarily involves incident management and resolution for the clients' live systems, dealing with issues escalated from 2nd line support in remote environments. You will also be responsible for … infrastructure development and testing. Implement upgrades, patches, and new software solutions. Take ownership of problems and deliver effective solutions. Skills and Experience: SharePoint: Server management, permissions, application integration VMware Horizon VDIs vSphere Virtualization Group Policy Management Skype Server File Share and NTFS Permissions NGINX Hyper V Exchange more »

high level API architecture. Key responsibilities: Design, validate and deliver APIs. Ensure best practices and industry standards are followed. Using REST principles. Issue and incident management. Maintain documentation for deliverables. Participate in agile meetings. Required skills: Multiple years of professional Api Design. Multiple years experience with Swagger Hub, Postman more »

to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a … the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through more »

is a 12-month FTC paying up to £60k plus benefits. As Infrastructure Services Analyst you will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications. Key Responsibilities: Maintain all infrastructure … in conjunction with the IT Security Team. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Incident Management – responsible for technical troubleshooting. Ideal skills and experience: Experience working within a global professional services environment A strong awareness of best practice more »

and allow them to offer the best service possible. This is a senior role, so plenty of experience within SecOps is vital, especially within incident response and engaging with the wider business. This role will also see you have direct reports, so experience in a little leadership or mentoring … to further enhance capabilities Experience with malware analysis is essential as you will play a senior role in managing this process. Having ownership over incident management and ensuring incidents are closed out in a timely manner or escalated effectively. Risk analysis across multiple teams and technologies is also … great internal security role, working with a reputable organisation and a talented team. If you have the right experience and are comfortable with your incident response skills then please do go ahead and apply now. more »

/feedback to stakeholders, customers. Participate in 24/7 on-call support rotation. Requirements: Monitoring, maintaining service metrics, infrastructure. Python, Terraform, GitHub Actions. Incident management, runbooks/playbooks. Tests, test infrastructure maintenance. GitHub deployment workflows, operational procedures. Communication skills, service review/feedback. 24/7 on more »

are looking for a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution. The role will primarily involve incident management on our clients' live operational military system, on incidents that have been escalated from 2nd line resources that are often remotely based … later/Linux knowledge (Nice to have) Thin Client Solutions Microsoft HyperV virtualization/VMware Vsphere 6+/Horizon View Active Directory & Group Policy management, design and troubleshooting Knowledge of PKI , Certificates Good understanding of networking technologies that support the infrastructure including Vmware NSX Storage systems technology experience (SAN …/NAS) Strong PowerShell and other scripting experience Microsoft SCCM/MECM management, troubleshooting Documentation creation Knowledge of VEEM & DPM backup solution Knowledge of Office 365 products SQL Mirroring (Skype and SharePoint backends) Windows Failover Clustering Microsoft KMS (Key Management Services) Your benefits: 25 Days annual leave plus more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »

of our Global Business Applications Team and as SAP Authorizations Specialist, you are responsible for the topic of SAP authorizations and business user rights management for Customer, Supplier and Reporting Services. You ensure continuously high quality and compliance of services relating to topic of SAP authorizations, supporting internal and … and SoD. We drive change: You are responsible for drafting business requirements and business functions, leading system and user acceptance tests, running change and incident management, documentation as well as communicating to end users in close collaboration with GD stakeholders (global digital unit). You contribute in SAP … authorization community and support and train our business partners in all professional, technical and procedural questions around SAP Authorizations and identity and access management tool to ensure knowledge distribution and globally aligned approaches. You support in the migration to S4/Hana. Last but not least, you support in more »