Incident Management Jobs with Hybrid/Remote/WFH Options

Incident Management
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 18 May 2025, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 259 244 210
Rank change year-on-year -15 -34 +96
Permanent jobs citing Incident Management 227 439 661
As % of all permanent jobs with a WFH option 1.22% 1.30% 1.63%
As % of the Processes & Methodologies category 1.29% 1.42% 1.70%
Number of salaries quoted 180 318 390
10th Percentile £35,000 £30,000 £33,000
25th Percentile £41,250 £37,688 £41,313
Median annual salary (50th Percentile) £60,000 £52,500 £57,000
Median % change year-on-year +14.29% -7.89% +13.61%
75th Percentile £71,875 £72,500 £75,000
90th Percentile £86,375 £87,500 £85,125
UK median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +10.53%

All Process and Methodology Skills
Work from Home

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 17,583 30,859 38,849
As % of all permanent jobs with a WFH option 94.20% 91.22% 96.06%
Number of salaries quoted 9,820 23,373 27,016
10th Percentile £28,500 £33,750 £37,500
25th Percentile £42,500 £42,500 £47,500
Median annual salary (50th Percentile) £60,000 £57,500 £62,500
Median % change year-on-year +4.35% -8.00% +4.17%
75th Percentile £77,500 £75,000 £82,500
90th Percentile £101,250 £95,000 £100,000
UK median annual salary £57,500 £55,000 £61,000
% change year-on-year +4.55% -9.84% +1.67%

Incident Management
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Incident Management as a proportion of all IT jobs advertised.

Incident Management trend for jobs with Hybrid/Remote/WFH options

Incident Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Incident Management.

Incident Management salary trend for jobs with a WFH option

Incident Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Incident Management over the 6 months to 18 May 2025.

Incident Management salary histogram for jobs with a WFH option

Incident Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (4.85%) SharePoint
2 8 (3.52%) Microsoft Exchange
3 7 (3.08%) Apache
3 7 (3.08%) IIS
4 1 (0.44%) Confluence
4 1 (0.44%) OpenStack
Applications
1 28 (12.33%) Microsoft Office
2 4 (1.76%) Microsoft Excel
3 3 (1.32%) Microsoft Project
3 3 (1.32%) Spreadsheet
4 2 (0.88%) Acrobat
5 1 (0.44%) Weka
Business Applications
1 10 (4.41%) Oracle Applications
1 10 (4.41%) Oracle EBS
2 5 (2.20%) Remedy ITSM
3 2 (0.88%) Carpe Diem
3 2 (0.88%) Elite 3E
3 2 (0.88%) Infor M3
Cloud Services
1 72 (31.72%) Azure
2 46 (20.26%) AWS
3 42 (18.50%) Microsoft 365
4 32 (14.10%) SaaS
5 26 (11.45%) PaaS
6 23 (10.13%) GCP
7 15 (6.61%) Entra ID
8 9 (3.96%) Cloud Computing
9 8 (3.52%) IaaS
10 7 (3.08%) Power Automate
11 6 (2.64%) Amazon S3
11 6 (2.64%) Azure Sentinel
11 6 (2.64%) Microsoft Copilot
11 6 (2.64%) Power Platform
12 5 (2.20%) Mimecast
12 5 (2.20%) Serverless
13 4 (1.76%) AWS Lambda
13 4 (1.76%) Azure Logic Apps
14 3 (1.32%) Amazon CloudWatch
14 3 (1.32%) Virtual Private Cloud
Communications & Networking
1 31 (13.66%) Firewall
2 24 (10.57%) DNS
3 13 (5.73%) TCP/IP
4 12 (5.29%) VPN
5 11 (4.85%) DHCP
5 11 (4.85%) WAN
6 10 (4.41%) LAN
6 10 (4.41%) Wi-Fi
7 9 (3.96%) Cisco ASA
7 9 (3.96%) Cisco Firepower
8 8 (3.52%) Network Security
9 6 (2.64%) NGFW
9 6 (2.64%) SSH
9 6 (2.64%) Wireless
10 4 (1.76%) Intrusion Detection
11 3 (1.32%) Cisco Nexus
11 3 (1.32%) VLAN
11 3 (1.32%) VSAN
12 2 (0.88%) F5 BIG-IP LTM
12 2 (0.88%) SD-WAN
Database & Business Intelligence
1 7 (3.08%) SQL Server
2 6 (2.64%) Relational Database
3 4 (1.76%) Amazon RDS
3 4 (1.76%) PostgreSQL
4 3 (1.32%) DB2
4 3 (1.32%) DynamoDB
4 3 (1.32%) MongoDB
5 2 (0.88%) GIS
5 2 (0.88%) Power BI
6 1 (0.44%) Data Warehouse
6 1 (0.44%) DTS
6 1 (0.44%) Elasticsearch
6 1 (0.44%) Geospatial Data
6 1 (0.44%) MySQL
6 1 (0.44%) NoSQL
6 1 (0.44%) Spatial Data
Development Applications
1 21 (9.25%) Jenkins
2 17 (7.49%) Git
3 3 (1.32%) Octopus Deploy
4 2 (0.88%) JIRA
4 2 (0.88%) TeamCity
5 1 (0.44%) Artifactory
5 1 (0.44%) Bitbucket
5 1 (0.44%) GitLab
5 1 (0.44%) Sonatype Nexus
General
1 93 (40.97%) Social Skills
2 67 (29.52%) Finance
3 40 (17.62%) Analytical Skills
4 30 (13.22%) Law
5 21 (9.25%) Telecoms
6 17 (7.49%) Banking
6 17 (7.49%) Inclusion and Diversity
7 16 (7.05%) Retail
8 14 (6.17%) Legal
9 13 (5.73%) Back Office
10 10 (4.41%) Public Sector
11 8 (3.52%) Welsh Language
12 7 (3.08%) Manufacturing
13 6 (2.64%) Local Government
14 5 (2.20%) Presentation Skills
15 4 (1.76%) Documentation Skills
15 4 (1.76%) Financial Institution
16 3 (1.32%) Electronics
16 3 (1.32%) Investment Banking
16 3 (1.32%) Marketing
Job Titles
1 50 (22.03%) Analyst
2 30 (13.22%) Lead
3 26 (11.45%) Senior
4 25 (11.01%) Support Engineer
5 23 (10.13%) Cloud Engineer
6 19 (8.37%) Applications Support
7 17 (7.49%) Senior Cloud Engineer
8 15 (6.61%) Applications Engineer
9 14 (6.17%) Applications Support Engineer
10 13 (5.73%) Security Analyst
10 13 (5.73%) Support Analyst
11 12 (5.29%) IT Support
11 12 (5.29%) Service Manager
12 10 (4.41%) IT Analyst
12 10 (4.41%) Service Analyst
13 9 (3.96%) Security Engineer
13 9 (3.96%) Service Desk Analyst
14 8 (3.52%) Developer
14 8 (3.52%) IT Manager
14 8 (3.52%) Server Engineer
Libraries, Frameworks & Software Standards
1 19 (8.37%) Node.js
2 10 (4.41%) Middleware
2 10 (4.41%) Oracle Fusion
3 5 (2.20%) .NET
3 5 (2.20%) HTML
4 4 (1.76%) JSON
4 4 (1.76%) React
5 3 (1.32%) RESTful
5 3 (1.32%) Spring
5 3 (1.32%) Spring Boot
6 2 (0.88%) .NET Core
6 2 (0.88%) 802.1X
6 2 (0.88%) Blazor
6 2 (0.88%) FIX Protocol
6 2 (0.88%) Loki
6 2 (0.88%) PostGIS
6 2 (0.88%) Razor View Engine
6 2 (0.88%) SOAP
6 2 (0.88%) XML
7 1 (0.44%) GraphQL
Miscellaneous
1 47 (20.70%) Management Information System
2 18 (7.93%) Security Posture
3 17 (7.49%) Public Cloud
4 15 (6.61%) Onboarding
5 13 (5.73%) IoT
6 12 (5.29%) Data Centre
6 12 (5.29%) Security Operations Centre
7 8 (3.52%) Self-Motivation
8 5 (2.20%) Client/Server
8 5 (2.20%) Cloud Native
9 4 (1.76%) Taxonomies
10 3 (1.32%) Analytical Mindset
10 3 (1.32%) Cyber Threat
10 3 (1.32%) Hedge funds
10 3 (1.32%) iPad
10 3 (1.32%) iPhone
10 3 (1.32%) Mainframe
10 3 (1.32%) NHS
10 3 (1.32%) Product Ownership
11 2 (0.88%) Operational Technology
Operating Systems
1 76 (33.48%) Windows
2 36 (15.86%) Linux
3 18 (7.93%) Windows Server
4 10 (4.41%) Windows 10
5 7 (3.08%) Unix
6 5 (2.20%) Apple iOS
7 4 (1.76%) Windows 7
8 2 (0.88%) Windows Server 2016
8 2 (0.88%) Windows Server 2019
9 1 (0.44%) AIX
9 1 (0.44%) Red Hat Enterprise Linux
9 1 (0.44%) Solaris
Processes & Methodologies
1 91 (40.09%) Problem-Solving
2 62 (27.31%) ITIL
3 47 (20.70%) Change Management
3 47 (20.70%) Mentoring
4 46 (20.26%) Cybersecurity
4 46 (20.26%) Service Management
5 42 (18.50%) Problem Management
6 40 (17.62%) Customer Service
7 39 (17.18%) DevOps
8 38 (16.74%) Continuous Improvement
9 34 (14.98%) Incident Response
10 33 (14.54%) Risk Management
10 33 (14.54%) Service Delivery
11 32 (14.10%) Information Security
12 30 (13.22%) Agile
12 30 (13.22%) Collaborative Working
12 30 (13.22%) ITSM
13 29 (12.78%) CI/CD
14 28 (12.33%) Performance Monitoring
15 27 (11.89%) Computer Science
Programming Languages
1 47 (20.70%) Python
2 33 (14.54%) SQL
3 19 (8.37%) PowerShell
4 10 (4.41%) Java
5 7 (3.08%) C#
6 5 (2.20%) Bash
6 5 (2.20%) JavaScript
7 4 (1.76%) Kusto Query Language
7 4 (1.76%) TypeScript
7 4 (1.76%) VBA
8 1 (0.44%) Go
8 1 (0.44%) Groovy
8 1 (0.44%) R
8 1 (0.44%) Shell Script
Qualifications
1 48 (21.15%) Degree
2 15 (6.61%) Azure Certification
3 14 (6.17%) Microsoft Certification
4 13 (5.73%) DBS Check
5 12 (5.29%) CISSP
6 11 (4.85%) CISM
7 10 (4.41%) Computer Science Degree
7 10 (4.41%) MCSA
8 9 (3.96%) MCSE
9 7 (3.08%) Cisco Certification
10 6 (2.64%) CRISC
11 5 (2.20%) CCNP
11 5 (2.20%) ITIL Certification
11 5 (2.20%) SANS
11 5 (2.20%) Security Cleared
12 4 (1.76%) AWS Certification
12 4 (1.76%) CCNA
12 4 (1.76%) Master's Degree
12 4 (1.76%) SC Cleared
13 3 (1.32%) A+ Certification
Quality Assurance & Compliance
1 23 (10.13%) ISO/IEC 27001
2 18 (7.93%) SLA
3 15 (6.61%) NIST
4 8 (3.52%) SOC 2
5 7 (3.08%) GDPR
5 7 (3.08%) QA
6 6 (2.64%) GRC
7 4 (1.76%) FINRA
7 4 (1.76%) NIST 800
7 4 (1.76%) SOC 1
8 3 (1.32%) Cyber Essentials
9 2 (0.88%) NCSC
9 2 (0.88%) PCI DSS
10 1 (0.44%) COBIT
10 1 (0.44%) Cyber Essentials PLUS
10 1 (0.44%) Data Quality
10 1 (0.44%) HIPAA
10 1 (0.44%) JSP 440
10 1 (0.44%) RMADS
System Software
1 46 (20.26%) Active Directory
2 12 (5.29%) VMware Infrastructure
3 11 (4.85%) Firmware
4 8 (3.52%) BitLocker
4 8 (3.52%) Virtual Desktop
5 3 (1.32%) Docker
5 3 (1.32%) VMware ESXi
6 1 (0.44%) Hyper-V
6 1 (0.44%) Virtual Machines
6 1 (0.44%) Virtual Servers
6 1 (0.44%) XenApp
Systems Management
1 27 (11.89%) Terraform
2 25 (11.01%) Kubernetes
3 20 (8.81%) Ansible
4 15 (6.61%) SCCM
5 7 (3.08%) Grafana
5 7 (3.08%) Prometheus
6 5 (2.20%) Microsoft Intune
6 5 (2.20%) ZABBIX
7 4 (1.76%) RSA Archer
8 1 (0.44%) CASB
8 1 (0.44%) FortiGate
8 1 (0.44%) Nessus
8 1 (0.44%) NetBackup
8 1 (0.44%) Puppet
Vendors
1 79 (34.80%) Microsoft
2 29 (12.78%) ServiceNow
3 19 (8.37%) Oracle
4 14 (6.17%) Cisco
5 13 (5.73%) VMware
6 9 (3.96%) CheckPoint
7 8 (3.52%) Apple
7 8 (3.52%) HP
7 8 (3.52%) MobileIron
8 6 (2.64%) Google
8 6 (2.64%) Palo Alto
9 5 (2.20%) Citrix
9 5 (2.20%) Fortinet
9 5 (2.20%) McAfee
9 5 (2.20%) Remedy
9 5 (2.20%) Sophos
10 4 (1.76%) Blue Prism
10 4 (1.76%) SolarWinds
10 4 (1.76%) UiPath
11 3 (1.32%) SAP