1 to 25 of 138 Remote Permanent Service Desk Analyst Jobs

L&Q Greater Manchester, England, United Kingdom Join or sign in to find your next job Join to apply for the Service Desk Analyst role at L&Q L&Q Greater Manchester, England, United Kingdom Join to apply for the Service Desk Analyst role … L&Q. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Title: Service Desk Analyst Contract Type: Permanent Hours: 35 hours, Full Time Location: WHL, Stratford Office Persona: Office based with one day a week … place on 27th-28th May 2025 Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Service Desk Analyst Role Profile.docx A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a More ❯

Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service 2 days ago Be among the first 25 applicants Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service Crown Commercial Service provided … based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Crown Commercial Service Resourcing Lead at Crown Commercial Service Job Title: Senior Service Desk Analyst Band: 3 Location: Liverpool/Newport/Norwich … Summary CCS is looking for an individual to help us deliver best in class, highly available Digital Services, ensuring that our Software As A Service (SAAS) services and internally developed applications and services remain available and responsive to our customer needs. You will act as the ongoing interface between More ❯

The role in a nutshell: The BTS Service Desk provides effective, professional, customer focussed, technical support for Toyota Financial Services UK, their Outsourced Providers and KINTO UK. IT (BTS) Service Desk Analysts provide 1st line support for all Incidents and Service Requests as well as … and Guard (always protect the business). What you'll be doing: Supporting IT Services (Incident Management/Request Fulfilment): Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool, while … delivering excellent and clear communications of incidents, service requests and service updates to our customers within agreed timescales. Delivery of first-class customer service; ensuring the customer is satisfied with the resolution of the call prior to closure. Keep detailed, accurate and consistent records for the teams More ❯

TieTalent Wellingborough, England, United Kingdom IT Service Desk Analyst TieTalent Wellingborough, England, United Kingdom 3 days ago Be among the first 25 applicants About IT Service Desk Analyst Wellingborough (Home Based with travel to the office) £34,391 We own and manage around … ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. This role is … Pension Scheme. Please note that we reserve the right to close this advert early for the right candidate Wellingborough, England Systems Administrator About IT Service Desk Analyst Wellingborough (Home Based with travel to the office) £34,391 We own and manage around 5000 homes with a More ❯

Join to apply for the Service Desk Analyst role at Leidos 2 days ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at Leidos Service Desk Analyst Description Service Desk Analyst Are you a Service Desk Analyst looking for a new challenge? The successful candidate must be able to resolve technical problems and answers queries by telephone in support of internal and/or external customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and … hour shift between the hours of 08:00 - 18:00, this job will require SC security clearance. This position will report to the Service Desk Manager. Required Skills Knowledge of Microsoft Operating Systems Experience with Microsoft Outlook and Microsoft Office Suite Support experience Self-motivated with willingness to More ❯

Service Desk Analyst – (Service Desk, DNS, DHCP, Networking, Active Directory, AD, Windows, Server, o365) – Permanent – Home Based Charles Simon Associates are currently looking for a Service Desk Analyst on a permanent basis for our prestigious client who has their head office in … Manchester. Location: Home Based with some travel Salary: Up to £32,000 per annum D.O.E Skills/Requirements for the Service Desk Analyst: Previous experience in a similar role Extensive Active Directory experience o365 experience Experience of working with remote monitoring tools Windows desktop support versions … and above Any experience of Windows Server is highly desirable Start date: ASAP for the Service Desk Analyst Responsibilities: Ensuring that the Service Desk Manager and other senior members of the IT business are kept informed of progress and in particular are told of major More ❯

Service Desk Analyst - 12 Month FTC (we have office locations in Cambridge, Leeds & London) Join to apply for the Service Desk Analyst - 12 Month FTC (we have office locations in Cambridge, Leeds & London) role at Genomics England Service Desk Analyst - 12 Month FTC (we have office locations in Cambridge, Leeds & London) Join to apply for the Service Desk Analyst - 12 Month FTC (we have office locations in Cambridge, Leeds & London) role at Genomics England Company Description Genomics England partners with the NHS to provide whole genome … need to make new medical discoveries and create mor e effective, targeted medicines for everybody. Job Description We have an exciting opportunity for a Service Desk Analyst to join us here at Genomics England! As an SDA, you will provide first and second line support to stakeholders More ❯

Join to apply for the Service Desk Analyst role at TieTalent 3 days ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at TieTalent Get AI-powered advice on this job and more exclusive features. About Looking … environment? About Looking to take your IT skills to the next level in a global, fast-paced environment? We’re recruiting an experienced IT Service Desk Analyst for a 6-month fixed-term contract based in Manchester—with a strong likelihood of extension or potential for a … hybrid working with 2 days per week in the Manchester office. If you’re someone who thrives on solving problems, delivering top-tier customer service, and keeping users connected, this could be your ideal next move. You'll provide 1st line support within a professional services environment, working across More ❯

Position: Service Desk Analyst Contract Type: Fixed Term until end December 2025 Location: Ryton-on-Dunsmore – Hybrid working (3 days office based) Grade: 2 Why choose DHL eCommerce UK? Want to work for one of the UK’s best workplaces? We are proud to announce that DHL … the highest levels of customer service. Working in a fast paced environment you will be responsible for driving performance improvements and efficiencies against agreed Service Level Agreements (SLA’s) and in line with Company processes and procedures. To capture and log incidents raised with the Service Desk via phone, Service Management Tool, Email or face to face. To ensure that all calls are logged and updated on the call logging system in line with the Service Desk processes and procedures. To assess, triage, research, assist and where possible resolve reported incidents. Provide end More ❯

The role in a nutshell: The BTS Service Desk provides effective, professional, customer-focused, technical support for Toyota Financial Services UK, their Outsourced Providers, and KINTO UK. IT (BTS) Service Desk Analysts provide 1st line support for all Incidents and Service Requests, as well as … expertise), and Guard (protect the business). What you’ll be doing: Supporting IT Services (Incident Management/Request Fulfilment): Ensure all incidents and service requests are logged, accurately identified, categorized, prioritized, diagnosed, and managed using the Service Desk IT service management tool, with clear communication … to customers within agreed timescales. Deliver excellent customer service, ensuring customer satisfaction with resolutions before closure. Maintain detailed, accurate, and consistent records of calls and keep customers informed. Collaborate with third parties and colleagues to investigate, diagnose, analyze, and resolve issues promptly, following incident management procedures. Refer unresolved requests More ❯

Join to apply for the Senior Service Desk Analyst role at Wavenet 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Service Desk Analyst role at Wavenet Get AI-powered advice on this job and more exclusive features. … with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … Purpose of the role The Senior Service Desk Analyst role plays an integral role between the performance and productivity of Analysts, whilst supporting the management and leadership of the team as a whole. Demonstrating experience of how the team operate, in order to leverage opportunities to enhance More ❯

is your chance to join a truly iconic Midland’s retail group. Due to ongoing company expansion, we now have an opportunity for a Service Desk Analyst (2nd Line) to join my client's team. We are looking for a motivated and ambitious individual who is able … to prioritise multiple tasks and deadlines. Reporting into Senior IT Management, the Second Line Service Desk Analyst will deliver IT support through various channels to colleagues across the group, addressing incidents, problems, and service requests, primarily those escalated from First Line support, whilst maintaining an exceptional … standard of customer service. RESPONSIBILITIES Provide Second-level IT support by resolving technical queries related to incidents, problems, service requests, and other issues that arise, both remotely and in-person. This includes support for hardware, software, mobile devices, and other technical equipment. Serve as an escalation point and technical More ❯

Job Title: Service Desk Shift Analyst Location: Portsmouth, Hampshire + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time/Permanent Role ID: SF 64420 At Babcock we're working to create a safe and secure world, together, and if you join … us, you can play your part as a Service Desk Shift Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Shift Analyst , you'll have a role that's out of the ordinary. Working as part of our Babcock … Corporate Services business unit, you'll be supporting and providing an excellent 1st line support service for all software, hardware, and network issues to our customers, while at the same time developing a future career with Babcock International. Training Available - We are committed to developing your career within Babcock More ❯

Join to apply for the IT Service Desk Analyst role at Greatwell Homes Join to apply for the IT Service Desk Analyst role at Greatwell Homes Direct message the job poster from Greatwell Homes Client Talent Acquisition Team Leader @ IRIS | Networx | Recruiter | Diversity & Inclusion … Advocate IT Service Desk Analyst Wellingborough (Home Based with travel to the office) We own and manage around 5000 homes with a £23 million turnover and our mission is to “we partner with customers and communities to shape places people are proud to call home.” We pride … ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. This role is More ❯

We have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary … of the IT Service Desk Analyst role Salary: £30,000 - £35.000 doe Location: St Albans - Hybrid 3 days in office with travel to other offices across South East Type of Contract: Permanent Hours: Weekly shift rotation, 8:00am - 4:30pm, 8:30am - 5:00pm, 9:30am … 00pm Benefits: 23 days holiday plus Bank Holidays, generous pension scheme, income protection, enhanced maternity/paternity pay, death in service, health cash plan, Employee assistance programme plus many more! Disclaimer: This role requires some travel to other sites in Milton Keynes, Rickmansworth and London, so a full UK More ❯

We have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary … of the IT Service Desk Analyst role Salary: GBP30,000 - GBP35,000 DOE Location: St Albans - Hybrid 3 days in office with travel to other offices across South East Type of Contract: Permanent Hours: Weekly shift rotation, 8:00am - 4:30pm, 8:30am - 5:00pm, 9:30am … 00pm Benefits: 23 days holiday plus Bank Holidays, generous pension scheme, income protection, enhanced maternity/paternity pay, death in service, health cash plan, Employee assistance programme plus many more! Disclaimer This role requires some travel to other sites in Milton Keynes, Rickmansworth and London, so a full UK More ❯

Role: Service Desk Analyst Location: Delft - Netherlands Fox-IT We are Fox-IT, or Fox. We stand for making the world safer and more secure. That means every one of us contributes in making society safer and more secure with the help of our technical and innovative … potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission. Your Role as a Service Desk Analyst: Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and … 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT infrastructure and networks, resulting in timely and cost-effective resolutions within specified service level agreements. You will also provide an appropriate, but high level More ❯

and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority … and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self … service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Senior Service Desk Analyst to work on a customer site based in Edinburgh. You More ❯

IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £25,396.80 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or More ❯

IT Service Desk Experts - we’re looking for you! IT Service Desk Analyst CaerphillyHead Office £25,396.80 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking … at phs Group – the leading Hygiene Services provider in the UK. We’re looking for the right person to join us as an IT Service Desk Analyst and it’s a role you will enjoy. This role is ideal for you if you are technically minded and … if you’re driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: You’ll be supporting our end users with service requests and incidents, either via telephone, email More ❯

11028SR £28k – 32k per year + Brilliant Benefits Service Desk Analyst Our client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis. Please note, the role is on-site during the probationary period. After passing, there … scheme, remote working (post-probation), health cover, training & development, discounts, a fun and friendly team, free parking, opportunities for career advancement, and more perks! Service Desk Analyst – Key Skills: 3+ years of experience in a Service Desk or Cloud Service Desk environment More ❯

The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log … and resolve issues and complete requests, ensuring a seamless experience for end users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this … issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA will provide excellent customer service, solving technical challenges, and contributing to a collaborative IT team. Key responsibilities More ❯

Base pay range Are you ready to step into a high-impact technical support role with real career growth? We're hiring a Senior Service Desk Analyst/Senior Technical Support Engineer to join a dynamic and highly respected team, providing top-tier onsite and remote support … week onsite in Central London Exciting client environment – Financial, Legal, and MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and client … AV systems Previous experience supporting clients in the MSP, Consultancy, Legal, or Financial environments Strong communication skills with a passion for delivering first-class service Solid technical foundation across Microsoft technologies Stability matters – We’re looking for candidates who have built strong, consistent career journeys and are ready for More ❯

Ashurst Glasgow, Scotland, United Kingdom Join or sign in to find your next job Join to apply for the IT Service Desk Analyst (Day Shift) role at Ashurst Ashurst Glasgow, Scotland, United Kingdom Join to apply for the IT Service Desk Analyst (Day Shift … Opportunity: This role will guide and advise staff on all aspects of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Description The Opportunity: This role will … guide and advise staff on all aspects of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi-award winning Managed Service Provider based in the City of … candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum (depending on experience) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working … test, so you can see how well you did. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line More ❯