Permanent Service Desk Analyst Jobs with Hybrid or Work from Home (WFH) Options

26 to 27 of 27 Permanent Service Desk Analyst Jobs with Hybrid or WFH Options

Technical Service Desk analyst

Greater Bristol Area, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
We have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a … ticket management system • Update the internal knowledgebase with issue resolution details • Mentor and assist junior team members Skills & Experience • Good communication, documentation and customer service skills • Experience of supporting the following: • Microsoft server operating systems • Microsoft Exchange • Microsoft Active Directory • VMware and/or Microsoft Hyper-V (VMware preferred more »
Posted:

Service Desk/Support Analyst

Salisbury, Wiltshire, United Kingdom
Hybrid / WFH Options
SR2
IT Support Analyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve IT … incidents and service requests promptly and effectively, keeping users informed every step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes, guiding colleagues … on optimal interactions with the IT Service Desk. Collaborate with other IT Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT Security. Assist the IT Service more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:
Service Desk Analyst
Work from Home
10th Percentile
£21,100
25th Percentile
£24,250
Median
£27,675
75th Percentile
£30,000
90th Percentile
£34,600