26 to 50 of 147 Permanent Support Engineer Jobs with Hybrid or WFH Options

Job Description The primary purpose of the IT Support Engineer role is to provide comprehensive assistance to end-users, maintain the stability of systems and infrastructure, and ensure adherence to security, governance, and compliance standards. While primarily focused on the UK, this role is an integral part of … Training and Documentation: Develop and deliver user training sessions, create, and update documentation for troubleshooting, FAQs, and knowledge base articles. Remote and On-Site Support: Provide remote and on-site assistance for users, addressing issues through phone, email, and remote desktop tools. Flexibility to work outside of core hours … optimise performance. Collaboration and Escalation: Collaborate with other IT professionals to escalate and resolve complex technical problems, contributing to a cohesive and efficient IT support team. Locations/Travel: Role is based in Theale (HQ) with a hybrid working arrangement (subject to need). Additional travel to Maidenhead (data more »

A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues … offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1st Line IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to the Acquired Business, via … Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1st line/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent communication skills Strong technical background This is a permanent role based in London with hybrid more »

trade credit component we deliver a performant, cost effective solution to your eFX needs. Role Lucera Financial Infrastructures is hiring a Level 2 Application Support Engineer for our Belfast office to help expand our global support footprint for our suite of our core products, used by some … of the top names in financial services. We are looking for someone who has 3+ years’ experience working primarily with customer support in financial services. This role is for individuals who can work effectively as part of the local and wider global team, along with the ability to work … talk to people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and client onboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based more »

Job DescriptionJob Title: IT Support EngineerIndustry: AdvertisingJob Type: Permanent Salary: £40,000 - £45,000 Location: City of London (Hybrid) Role:Providing 1st and 2nd line support. Collaborate with help desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve issues. Conduct audits … and make recommendations regarding the customer's IT environment. Manage and support Office 365, Google Suite, Slack, Adobe, JAMF, Intune and other services.Maintain data security within the wider business to ensure the company’s data is backed up and stored securely.Provide BAU Support which includes laptop builds, printers … and mobile phone support.Resolve technical issues. Assist other support team members. Support in the preparation of technical documents and proposals.Skills At least 4 years’ experience in a similar IT roleExcellent verbal and written communication skills.Excellent customer service skills when dealing with users.Ability to work on own initiative – a more »

to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »

won ‘Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards.Role:We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site and remote support.Duties include:Picking up customer calls, logging … noted and up to date using Tela’s CRMKeeping customer notes up to date on IT GlueMaintaining a high degree of service for all support queries and adhering to all service management principlesSupporting users in the correct use of equipment by providing any necessary guidance, training and advicePerson SpecificationTela more »

JOB TITLE: Senior Application Support Engineer JOB LOCATION: London/Hybrid Job Type: Fixed Term or Permanent employment We are seeking several Senior Application Support Analysts with a strong background in supporting live production systems as BAU. They are also expected to support multiple simultaneous projects … and service releases. Investigate issues, develop fixes, support new releases, and perform general maintenance and administration All round experience in working on an application support team. Take ownership of issues and have a proactive approach to ensuring system stability and resilience. Out of hours support overnight and … in Shell scripting Oracle and SQL scripts Understanding of software development lifecycle and methodologies Excellent problem-solving and analytical skills KEY RESPONSIBILITIES General application support responsibilities such as: Building and supporting environments Running intraday and end of day batches using Control-M job schedular Responding to queries from application more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the forefront of IT innovation … We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different industries, both remotely and in … person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. * Act as an escalation point for more »

1st Line Cloud Support Engineer focusing on the newest cloud services including Microsoft Modern Desktop and Azure technology. If you want to learn about cutting edge cloud and security applications and support professional services in London and beyond, we want to hear from you! ABOUT YOU: You … wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. THE ROLE: An exciting opening in our Cloud Support Team with opportunities for real progression. You will provide remote technical support in a talented team, working from home 2 days a week … to develop your core skills and specialities for your future IT career. ESSENTIAL SKILLS/EXPERIENCE: Solid academic IT/technology background Demonstrable IT support experience, ideally MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams Proficient in supporting & troubleshooting Windows 10 & 11 & Mac Experience in Windows more »

Customer Support Engineer We are looking for a Customer Support Engineer to join a team revolutionising bank-to-bank real-time payments utilising blockchain tech. In the past 5 years this Google Cloud Award winning team, have built up a complex infrastructure using hybrid GCP and … Python, Linux and Blockchain. They have used this to achieve FedRamp, ISO 27001 and SOC certifications, while scaling their asset base. As a Customer Support Engineer, you would be joining an existing hands-on Customer Support and TechOps function that is instrumental in supporting a global client … remains deeply technical, not just responding to queries, but actively improving processes of automation, monitoring and application deployment. We are looking for a Customer Support Engineer who has: Strong experience in a hands-on engineering role, with a focus on Linux Python ability that goes beyond scripting Use more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and involve the following … range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving and assisting in resolving issues … What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience with Security Products such as CheckPoint, Sophos, Countercept more »

Technical Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join … its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive and collaborative … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring more »

days annual leave plus bank holidays · Westfield Health cash back scheme (following 6 months service) We have an exciting opportunity for an Infrastructure Support Engineer who specializes in VMWare to join our client on a permanent basis working in a hybrid working arrangement. The ideal candidate would be … an experienced 3rd line support engineer who has previously worked in the financial sector. Someone who can work multiple work streams simultaneously in a demanding risk-averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables more »

hedge fund, who trade across Equities, Macro and Commodity markets. They have discretionary and systematic trading teams, and they are looking for an Application Support Engineer for the latter. The systematic teams at work on the cutting edge of electronic trading, and the technologies and infrastructure is vital … to their success. They need an Application Support Engineer to come in and aid their trading divisions, working with low-latency apps and augmenting the technological infrastructure, enabling them to operate with upmost efficiency. Stack: SQL, Bloomberg, Python, JIRA , AWS This company is a tech firm before a more »

Application Support – Manchester/Hybrid - £36K Maxwell Bond are delighted to be working alongside an established business in the Manchester area, who are looking for an Application Support Engineer to join the team. It’s an exciting time to join the business as they experience high growth … site shower Private healthcare Contributory pension scheme Regular free staff lunches Chance to progress into a Management role Role requirements: 1+ years of Application Support Ideal – HTML/CSS experience 1+ years of working in a support/service desk environment Responsibilities: Assisting in resolution of incidents and … problems across the helpdesk system Helping to provide technical and functional support to the business application support function Ensure and deliver key bug fixes & implement fixes Install and configure new/bespoke systems Please apply immediately if this sounds like the role for you! Get in touch with more »

Excellent opportunity for an IT Support Engineer to join a high quality Claims Management business, to develop and grow the IT Division. GHG is a UK loss adjusting company with its Head Office near Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over … rated as "Excellent" in external client audits. What will you be responsible for: As the primary point of call you will be providing IT support across the business for staff based both in the office and at home, across a range of Microsoft Office and other products. You will … liaising with outsourced providers, maintaining asset registers, and working to strict, and often short deadlines. Primary responsibilities will involve telephone, remote and desktop IT support to the business. This will also include the setup and maintenance of users in Active Directory, managing user permissions, and configuring mailbox and Exchange more »

opportunity to work with a technically minded company in the heart of Liverpool. This is an ideal opportunity for someone with proven Senior IT Support experience to make the job your own. Hybrid working is available in this job role and you will also be in receipt of some … Health Care Enhanced pension Hybrid working Flexi start and finish times Training budget to grow your career Social events/fantastic culture Senior IT Engineer Responsibilities: You will be the sole IT Support Engineer in the business so it will be your responsibility to prioritise tasks accordingly … Intune. Mobile Device Management experience - including Apple and Windows devices. Experience managing physical, virtual and cloud infrastructure. At least 3 years in an IT Support role dealing with 1st and 2nd line queries. Interviews will be happening in the coming weeks so please send your CV to wesley.farrington@searchability.com more »

1st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment where development and … company which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. Technical … Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active Directory. Antivirus more »

Recruitment is currently working with a UK Protech company that provides SaaS platforms to the property world. They are looking for a Fully Remote Support Engineer to enhance the efficiency and effectiveness of their Development team. This is a fully remote position. They are revolutionising the Global Real more »

Technical Support Engineer (German Speaking) £30,000 - 35,000 Remote (UK based) We are an award-winning and rapidly growing B2B SaaS company, innovating in the clean tech & electric vehicle (EV) sector. We are working with leading global brands to accelerate the adoption of EVs and other low … in Germany. What are we looking for? As the business continues to evolve and grow, we are looking for a talented and proactive Technical Support Engineer to support our customers across Europe, working closely with our teams in the UK and Germany. You will be handling traditional … support requests, as well as small customer change requests using our internal configuration tool. This doesn’t require coding skills but does require a good understanding of software systems and a knowledge of programming logic. As a fluent German and English speaker you will be the dedicated Support more »

The Role: Telecoms Support Engineer Location: Bristol Salary: £35K - £40K DOE Frustrated with your current role and working environment? Do you want to work for a business that will invest in your professional development and growth? Would you benefit from a supportive and inclusive work environment? Yes? Great … Systems, Business Mobile, Business Broadband, MDM Solutions, etc. As result of continuous growth and expansion, the business has an opportunity for an experienced Telecoms Support Engineer to join them on a full-time permanent basis. As an integral member of the support team, you will be highly … a proactive and conscientious approach. On offer is a very competitive salary and: Benefits: Hybrid working Inclusive and supportive work environment Ongoing training and support Career progression opportunities Free parking Day off on your birthday Company socials Your Responsibilities: Provide exceptional technical customer support across a wide range more »

IT Support Engineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking on … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an IT Support Engineer to join the team of 4 others to provide technical support more »

Role: Product Support Engineer (Servo and/or Stepper drives and motors). Location: Tewkesbury, Gloucestershire. UK Salary: £40,000 - £45,000 We are looking to hire a product support engineer with experience of Servo and/or Stepper drives and motors. Specific Job Responsibilities: Provision … of technical support to existing customers via multiple media channels  Support and training of in-house and external applications engineers. Enabling communication between customers and development (R&D) teams Production of technical documentation and communications Work with customers to create world-class technical solutions using products Work closely … when appropriate Responsibilities may require domestic and international travel Core requirements: Our company is growing rapidly and is looking for a number of product support engineers. If you are looking for a rewarding and interesting step up in your career, please take a look at the list of qualifications more »

About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both a pre-production … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain the infrastructure of a more »