Support Engineer Jobs with Work from Home Options

Support Engineer
UK > Work from Home

The median Support Engineer salary in Work from Home is £35,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 186 209 324
Rank change year-on-year +23 +115 -70
Permanent jobs requiring a Support Engineer 610 718 743
As % of all permanent jobs with a WFH option 1.81% 1.69% 1.09%
As % of the Job Titles category 1.88% 1.76% 1.12%
Number of salaries quoted 560 615 668
10th Percentile £25,225 £25,000 £24,500
25th Percentile £29,000 £30,500 £28,750
Median annual salary (50th Percentile) £35,000 £35,000 £36,000
Median % change year-on-year - -2.78% -
75th Percentile £47,500 £46,000 £48,750
90th Percentile £65,000 £57,500 £61,000
UK median annual salary £32,500 £33,740 £33,196
% change year-on-year -3.68% +1.64% -2.36%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,433 40,693 66,264
% of permanent jobs with a recognized job title 95.99% 96.00% 97.39%
Number of salaries quoted 24,885 28,909 42,146
10th Percentile £33,000 £36,626 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Support Engineer trend for jobs with a WFH option

Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Engineer.

Support Engineer salary trend for jobs with a WFH option

Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Engineer over the 6 months to 5 May 2024.

Support Engineer salary histogram for jobs with a WFH option

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 5 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Engineer in the job title.

1 314 (51.48%) Windows
2 299 (49.02%) Azure
3 295 (48.36%) Microsoft
4 282 (46.23%) Microsoft 365
5 232 (38.03%) Active Directory
6 230 (37.70%) Social Skills
7 151 (24.75%) Windows Server
8 136 (22.30%) Customer Service
9 131 (21.48%) Problem-Solving
10 130 (21.31%) VMware
11 121 (19.84%) ITIL
12 115 (18.85%) Firewall
13 106 (17.38%) Degree
14 104 (17.05%) SQL Server
15 103 (16.89%) Microsoft Exchange
16 102 (16.72%) Microsoft Intune
17 99 (16.23%) Hyper-V
18 97 (15.90%) VMware Infrastructure
19 96 (15.74%) Entra ID
20 95 (15.57%) Finance
21 90 (14.75%) Linux
21 90 (14.75%) Windows 10
22 82 (13.44%) Microsoft Office
23 79 (12.95%) SharePoint
24 77 (12.62%) SQL
25 75 (12.30%) Cisco
26 64 (10.49%) Microsoft Certification
27 63 (10.33%) Analytical Skills
28 62 (10.16%) Infrastructure Engineering
29 61 (10.00%) DNS

Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (16.89%) Microsoft Exchange
2 79 (12.95%) SharePoint
3 23 (3.77%) Apache
4 8 (1.31%) CMS
4 8 (1.31%) IIS
4 8 (1.31%) Tomcat
5 6 (0.98%) Exchange Server 2000
5 6 (0.98%) Exchange Server 2013
6 4 (0.66%) Confluence
6 4 (0.66%) SAS
7 3 (0.49%) Exchange Server 2007
8 2 (0.33%) Exchange Server 2010
8 2 (0.33%) WordPress
9 1 (0.16%) Site Server
Applications
1 82 (13.44%) Microsoft Office
2 4 (0.66%) Microsoft Excel
3 3 (0.49%) SPSS
3 3 (0.49%) Trello
4 2 (0.33%) Spreadsheet
5 1 (0.16%) MS Visio
Business Applications
1 6 (0.98%) Dynamics CRM
2 1 (0.16%) Carpe Diem
2 1 (0.16%) Dynamics AX
2 1 (0.16%) Elite 3E
2 1 (0.16%) Endur
2 1 (0.16%) Findur
2 1 (0.16%) Salesforce CRM
2 1 (0.16%) SAP ERP
Cloud Services
1 299 (49.02%) Azure
2 282 (46.23%) Microsoft 365
3 96 (15.74%) Entra ID
4 47 (7.70%) AWS
5 26 (4.26%) SaaS
6 24 (3.93%) GCP
7 17 (2.79%) OpenShift
8 15 (2.46%) WhatsApp
9 14 (2.30%) OneDrive
9 14 (2.30%) Power Platform
10 7 (1.15%) Amazon EC2
10 7 (1.15%) Azure Cosmos DB
10 7 (1.15%) Azure Monitor
10 7 (1.15%) Dynamics 365
11 6 (0.98%) Azure DevOps
12 5 (0.82%) Mimecast
13 4 (0.66%) Nutanix
13 4 (0.66%) Power Automate
14 3 (0.49%) PowerApps
14 3 (0.49%) Rubrik
Communications & Networking
1 115 (18.85%) Firewall
2 61 (10.00%) DNS
3 57 (9.34%) SAN
3 57 (9.34%) WAN
4 51 (8.36%) LAN
4 51 (8.36%) TCP/IP
5 50 (8.20%) Wireless
6 49 (8.03%) VLAN
7 45 (7.38%) DHCP
8 39 (6.39%) Wi-Fi
9 36 (5.90%) Internet
10 27 (4.43%) Remote Desktop
11 25 (4.10%) VoIP
12 21 (3.44%) VPN
13 15 (2.46%) Unified Communications
14 14 (2.30%) NAS
15 11 (1.80%) Multicast
16 10 (1.64%) ADSL
17 9 (1.48%) Broadband
17 9 (1.48%) WLAN
Database & Business Intelligence
1 104 (17.05%) SQL Server
2 34 (5.57%) Amazon RDS
3 22 (3.61%) MongoDB
3 22 (3.61%) PostgreSQL
4 13 (2.13%) MySQL
5 10 (1.64%) DB2
6 6 (0.98%) Power BI
7 4 (0.66%) SQL Server Analysis Services
7 4 (0.66%) SQL Server Reporting Services
8 3 (0.49%) Big Data
8 3 (0.49%) EDRMS
8 3 (0.49%) GIS
9 2 (0.33%) Data Lake
9 2 (0.33%) MariaDB
9 2 (0.33%) Microsoft Analysis Services
9 2 (0.33%) Power Query
9 2 (0.33%) PowerPivot
9 2 (0.33%) SQL Server Integration Services
10 1 (0.16%) Elasticsearch
10 1 (0.16%) Sisense
Development Applications
1 23 (3.77%) JIRA
2 17 (2.79%) IBM UrbanCode
3 7 (1.15%) Git
4 5 (0.82%) Visual Studio
5 1 (0.16%) Bitbucket
5 1 (0.16%) Eclipse
5 1 (0.16%) GitLab
5 1 (0.16%) Gradle
5 1 (0.16%) HP UFT
5 1 (0.16%) IntelliJ
5 1 (0.16%) Jenkins
5 1 (0.16%) JMeter
5 1 (0.16%) JUnit
5 1 (0.16%) LoadRunner
5 1 (0.16%) MSI
5 1 (0.16%) MSTest
5 1 (0.16%) Selenium
5 1 (0.16%) Team Foundation Server
General
1 230 (37.70%) Social Skills
2 95 (15.57%) Finance
3 63 (10.33%) Analytical Skills
4 35 (5.74%) Banking
5 32 (5.25%) Organisational Skills
6 23 (3.77%) Telecoms
7 20 (3.28%) Inclusion and Diversity
8 18 (2.95%) Presentation Skills
9 17 (2.79%) Documentation Skills
10 16 (2.62%) Law
11 14 (2.30%) Games
11 14 (2.30%) Legal
12 11 (1.80%) Marketing
12 11 (1.80%) Retail
13 9 (1.48%) Manufacturing
14 8 (1.31%) Pharmaceutical
15 7 (1.15%) Billing
15 7 (1.15%) Public Sector
16 6 (0.98%) Military
17 5 (0.82%) Electronics
Libraries, Frameworks & Software Standards
1 33 (5.41%) .NET
2 30 (4.92%) REST
3 28 (4.59%) Web Services
4 27 (4.43%) SOAP
5 12 (1.97%) CSS
6 9 (1.48%) HTML
6 9 (1.48%) JSON
6 9 (1.48%) LAPP Stack
7 7 (1.15%) XML
8 5 (0.82%) ASP.NET
8 5 (0.82%) XSLT
9 3 (0.49%) .NET Framework
9 3 (0.49%) EDI
9 3 (0.49%) Lightning Web Components
10 2 (0.33%) FIX Protocol
11 1 (0.16%) HTML5
11 1 (0.16%) jQuery
11 1 (0.16%) LAMP
11 1 (0.16%) MDX
11 1 (0.16%) Spring
Miscellaneous
1 60 (9.84%) Driving Licence
2 43 (7.05%) Self-Motivation
3 25 (4.10%) Enterprise Storage
4 22 (3.61%) Enterprise Software
5 21 (3.44%) Public Cloud
6 18 (2.95%) Management Information System
7 17 (2.79%) iPad
7 17 (2.79%) Replication
8 14 (2.30%) Onboarding
9 13 (2.13%) Data Centre
9 13 (2.13%) Social Media
10 12 (1.97%) Client/Server
10 12 (1.97%) Foreign Exchange (FX)
11 9 (1.48%) Clustering
11 9 (1.48%) iPhone
11 9 (1.48%) PKI
12 8 (1.31%) Greenfield Project
13 7 (1.15%) Video Conferencing
14 6 (0.98%) Apple TV
15 5 (0.82%) Analytical Mindset
Operating Systems
1 314 (51.48%) Windows
2 151 (24.75%) Windows Server
3 90 (14.75%) Linux
3 90 (14.75%) Windows 10
4 51 (8.36%) Windows Server 2012
5 31 (5.08%) Android
6 27 (4.43%) Windows Server 2016
7 25 (4.10%) Apple iOS
7 25 (4.10%) Windows Server 2019
8 24 (3.93%) Mac OS
9 23 (3.77%) AIX
10 10 (1.64%) Ubuntu
11 7 (1.15%) Unix
12 5 (0.82%) Mac OS X
12 5 (0.82%) Windows 7
12 5 (0.82%) Windows Server 2008
13 4 (0.66%) CentOS
13 4 (0.66%) SUSE
14 3 (0.49%) Red Hat Enterprise Linux
15 2 (0.33%) Debian
Processes & Methodologies
1 136 (22.30%) Customer Service
2 131 (21.48%) Problem-Solving
3 121 (19.84%) ITIL
4 62 (10.16%) Infrastructure Engineering
5 43 (7.05%) Service Management
6 41 (6.72%) Agile
6 41 (6.72%) DevOps
6 41 (6.72%) Incident Management
7 36 (5.90%) Problem Management
8 32 (5.25%) ERP
9 29 (4.75%) Mentoring
10 26 (4.26%) Customer Requirements
10 26 (4.26%) Migration
11 25 (4.10%) OO
12 24 (3.93%) Infrastructure as Code
13 23 (3.77%) Service Delivery
14 22 (3.61%) Computer Science
14 22 (3.61%) Desktop Virtualisation
15 20 (3.28%) Time Management
16 19 (3.11%) Technical Leadership
Programming Languages
1 77 (12.62%) SQL
2 56 (9.18%) PowerShell
3 48 (7.87%) C#
4 31 (5.08%) VB
5 29 (4.75%) Java
6 28 (4.59%) Python
7 26 (4.26%) C++
8 23 (3.77%) C
9 17 (2.79%) Groovy
10 9 (1.48%) ActionScript
11 8 (1.31%) JavaScript
12 7 (1.15%) Bash
13 5 (0.82%) T-SQL
13 5 (0.82%) XPath
14 3 (0.49%) Apex Code
15 1 (0.16%) Bicep
15 1 (0.16%) CLIST
15 1 (0.16%) Kusto Query Language
15 1 (0.16%) REXX
15 1 (0.16%) VBA
Qualifications
1 106 (17.38%) Degree
2 64 (10.49%) Microsoft Certification
3 38 (6.23%) CCNA
3 38 (6.23%) Cisco Certification
4 32 (5.25%) Azure Certification
5 28 (4.59%) Network+ Certification
6 13 (2.13%) Computer Science Degree
7 11 (1.80%) MCITP
8 9 (1.48%) MCSE
9 7 (1.15%) A+ Certification
9 7 (1.15%) AWS Certification
9 7 (1.15%) ITIL Foundation Certificate
9 7 (1.15%) Security Cleared
10 6 (0.98%) GCSC
10 6 (0.98%) MCP
11 5 (0.82%) ITIL Certification
12 4 (0.66%) Master's Degree
12 4 (0.66%) SC Cleared
13 3 (0.49%) MCT
14 2 (0.33%) MCSA
Quality Assurance & Compliance
1 51 (8.36%) SLA
2 13 (2.13%) Cyber Essentials
3 6 (0.98%) ISO/IEC 27001
4 3 (0.49%) Accessibility
4 3 (0.49%) GDPR
5 1 (0.16%) GxP
5 1 (0.16%) QA
System Software
1 232 (38.03%) Active Directory
2 99 (16.23%) Hyper-V
3 97 (15.90%) VMware Infrastructure
4 33 (5.41%) VMware ESXi
5 19 (3.11%) Virtual Desktop
6 17 (2.79%) vSphere
7 14 (2.30%) XenApp
8 9 (1.48%) OpenSSH
9 6 (0.98%) NFS
10 5 (0.82%) Terminal Services
11 4 (0.66%) XenDesktop
12 3 (0.49%) Docker
12 3 (0.49%) Virtual Machines
13 1 (0.16%) Job Entry Subsystem
13 1 (0.16%) Microcode
13 1 (0.16%) Time Sharing Option
13 1 (0.16%) VMware Server
Systems Management
1 102 (16.72%) Microsoft Intune
2 24 (3.93%) Terraform
3 22 (3.61%) SCCM
4 20 (3.28%) vCenter Server
5 18 (2.95%) Ansible
6 17 (2.79%) Progress Chef
7 13 (2.13%) Cisco CUCM
7 13 (2.13%) ServiceCenter
8 9 (1.48%) IBM BigFix
8 9 (1.48%) PowerCLI
9 5 (0.82%) Pingdom
10 4 (0.66%) Jamf Pro
11 3 (0.49%) Single Sign-On
12 2 (0.33%) Active Directory Federation Services
12 2 (0.33%) FortiGate
12 2 (0.33%) Grafana
12 2 (0.33%) Microsoft Data Protection Manager
12 2 (0.33%) Prometheus
12 2 (0.33%) SCDPM
12 2 (0.33%) WSUS
Vendors
1 295 (48.36%) Microsoft
2 130 (21.31%) VMware
3 75 (12.30%) Cisco
4 56 (9.18%) Citrix
5 42 (6.89%) HP
6 38 (6.23%) IBM
7 32 (5.25%) Apple
7 32 (5.25%) Meraki
8 27 (4.43%) Oracle
9 25 (4.10%) Veeam
10 23 (3.77%) Sophos
11 18 (2.95%) Google
12 14 (2.30%) Aruba
12 14 (2.30%) ConnectWise
12 14 (2.30%) Fortinet
12 14 (2.30%) Palo Alto
13 11 (1.80%) Barracuda Networks
13 11 (1.80%) Draytek
14 9 (1.48%) ESET
14 9 (1.48%) Ubiquiti