1 to 25 of 216 Remote Permanent Support Specialist Jobs

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Success Reports to: Regional Customer Success Manager/Team Lead Job Description: Are you a proactive and tech-savvy problem solver with a passion for delivering world-class customer support? We’re looking for a Technical Application Support Specialist to join our growing global team and play a pivotal role in supporting our diverse suite of industry … leading products. Your Mission As a Support Specialist, you’ll be experienced in diagnostics with the ability to investigate and resolve complex application problems in bespoke solutions. You will be responsible for delivering exceptional technical support to our global customer base, ensuring low downtime, fast resolution, and outstanding service. This is a senior role, suitable for experienced … Document all customer contact and ticket progression professionally on the incident management system for cross-team collaboration and consistent customer experience Replicate customer issues when appropriate for deeper understanding Support junior team members to develop diagnostic skills and system knowledge Build and maintain good customer relationships through conference calls, independently when appropriate Provide lead application support for Gresham More ❯

encourage you to apply if your qualifications and experience are a good fit for any of our openings. Your role: As part of the Enterprise Services Team, the Enterprise Support Specialists work with clients in support of Global Relay’s services. The Enterprise Support Specialists provide leading industry support, guidance, account management and best practices for … our Enterprise Clients. This team is available 24x7 to work with clients globally. The primary function of the Enterprise Support Specialist is to troubleshoot services and use creative problem solving to resolve client issues of our most strategic and demanding accounts and to ensure the success of the client. Working collaboratively as part of the Enterprise Services Team … the Support Specialists will assist in the mentoring of internal resources, and championing Support’s requirements throughout the development cycle of Product releases. Your responsibilities: Responsible for the support of the Global Relay product suite, including third party services. Provide world class service and support of Global Relay’s platforms and resolve all Enterprise and Tiered More ❯

by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯

by Pyramid Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Title: Second Line Support Analyst Location: Woking (Hybrid, 3 days onsite) Salary: Up to £35,000 Pyramid are looking for a 2nd Line Support Analyst to focus on Application Support for … of our fintech clients in Woking . This is a fantastic opportunity to join a dynamic team, troubleshooting complex technical issues and ensuring seamless customer support. Key Responsibilities: Customer Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform root cause … analysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT) – Support customers during UAT cycles, conduct internal testing, and collaborate with development teams to prioritise fixes. Incident & Problem Management – Manage major incidents, coordinate resolution efforts, and implement proactive fixes to prevent recurrence. System Monitoring & Support – Perform health checks, monitor alerts More ❯

by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯

by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯

by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯

Job Title: Second Line Support Analyst Location: Woking (Hybrid, 3 days onsite) Salary: Up to £35,000 Pyramid are looking for a 2nd Line Support Analyst to focus on Application Support for one of our fintech clients in Woking . This is a fantastic opportunity to join a dynamic team, troubleshooting complex technical issues and ensuring seamless … customer support. Key Responsibilities: Customer Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform root cause analysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT) – Support customers during UAT cycles … conduct internal testing, and collaborate with development teams to prioritise fixes. Incident & Problem Management – Manage major incidents, coordinate resolution efforts, and implement proactive fixes to prevent recurrence. System Monitoring & Support – Perform health checks, monitor alerts, and address issues proactively to minimise customer impact. Patching & Deployment Support – Assist with patching, release validation, and post-deployment troubleshooting. Documentation & Reporting – Maintain More ❯

Select how often (in days) to receive an alert: Create Alert We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base. Location: Leeds … on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%) Perform root cause analysis on high priority Incidents and document recommendations to prevent reoccurrences – (10%) Recommend … expert working knowledge of our current and future products and solutions – (10%) Requirements: • IT Diploma or Degree (qualification by experience accepted) • Minimum of 2 Years in Customer Service Application Support • Proven track record in providing high-quality support for customer-facing applications. • Proficiency in IT Service Management (ITIL) Demonstrated experience with ITIL best practices and frameworks for efficient More ❯

Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues … and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best … user satisfaction Qualifications: Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. 2-4 years of experience in a desktop support or similar role. Strong knowledge of Windows and Mac operating systems. Proficiency with Microsoft Office Suite and other common software applications. Experience with Active Directory, group policies, and user More ❯

Days on Site in Central London About Our Client The client is an Insurance Provider Job Description As a Wintel Systems Engineer you willbe responsible for the technical support (3rd line) of the IT Infrastructure; resolving issues and requests, raising and resolving problems, and implementing small change. Main Responsibilities Plan and deliver infrastructure upgrades, migrations, and improvement projects. Document … processes, solutions, and infrastructure configurations accurately. Guide best practice within the engineering function and deliver change to IT infrastructure. Support 1st and 2nd line staff in resolving complex issues. Provide support to other IT staff. Provide support and administration of the IT Infrastructure. Provide IS support to Infrastructure and Application projects. Apply small changes in accordance More ❯

Solutions Provider | Babble Job Description Join Our Dynamic Team as a Field Engineer - Tech Team Be the onsite presence for Babbles Tech delivery providing exceptional levels of service and support on client sites. Carry out both proactive and reactive site visits, including contracted maintenance days, high priority outages and assisting with project works/installations. Keep customers downtime to … to reduce downtime. Assisting project team with migrations and deployments. Act as point of contact for technical issues and queries whilst on a customer site. Collaborating with service desk support teams to resolve faults on customer infrastructure. Maintain a high standard of information recording for cases and documentation, ensuring all details are up to date and accurate. Core Competencies More ❯

a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯

Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) Join to apply for the Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) role at Medtronic Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) 17 hours ago Be among the first 25 applicants Join to apply for the Principal Technical … Service and Ongoing Support Specialist - (Remote, EMEA Based) role at Medtronic At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Digital Technologies is Medtronic … DS1 computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. The Principal Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and (in selected circumstances) on-site technical support to our custom computing devices while driving More ❯

on delivering innovative medical technologies and solutions. The role involves installing and configuring Clinical Information Systems at customer sites, resolving and escalating issues. It offers both remote and onsite support across the UK, with flexibility for some work from home after training. Principal Duties and Responsibilities: Install Server and Client Hardware/Software Interface Medical Devices with Clinical Systems … Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking and Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum 5 years of … Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Referrals can double your chances of interview success. Set job alerts for 'Information Technology Support Specialist' roles. #J-18808-Ljbffr More ❯

the Microsoft environment? Are you curious and do you enjoy inspiring customers with your passion for IT? Then we are looking for you! In the role of L2 Technical Support Specialist you will take responsibility for connecting customer environments to Microsoft Cloud Services and design together with the team the workplace of the future. At isolutions we are … Join an amazing team of strong-performing thinkers and skilled professionals, collaborating with colleagues based in Barcelona and Switzerland . How your day will look like ️ provide 2nd level support by acting as the technical expert in the support & operations team manage 2nd Level customer issues and problems (Windows 10/11 & Microsoft365) collaborate with our 1st Level … Support, DevOps & project squad work with 3rd party providers for technical issues or problems maintain and monitor the Windows cloud infrastructure for our clients Your profile ️ 2+ years of experience in Level 2 Support in the Microsoft environment Good working know-how of Microsoft 365, Windows10/11 & Microsoft Endpoint Manager (Intune) A motivated, communicative, and reliable person More ❯

the Microsoft environment? Are you curious and do you enjoy inspiring customers with your passion for IT? Then we are looking for you! In the role of L2 Technical Support Specialist you will take responsibility for connecting customer environments to Microsoft Cloud Services and design together with the team the workplace of the future. At isolutions we are … Join an amazing team of strong-performing thinkers and skilled professionals, collaborating with colleagues based in Barcelona and Switzerland . How your day will look like ️ provide 2nd level support by acting as the technical expert in the support & operations team manage 2nd Level customer issues and problems (Windows 10/11 & Microsoft365) collaborate with our 1st Level … Support, DevOps & project squad work with 3rd party providers for technical issues or problems maintain and monitor the Windows cloud infrastructure for our clients Your profile ️ 2+ years of experience in Level 2 Support in the Microsoft environment Good working know-how of Microsoft 365, Windows10/11 & Microsoft Endpoint Manager (Intune) A motivated, communicative, and reliable person More ❯

Job summary Join the NHS Business Service Authority as a Support Specialist! Are you passionate about using technology to make a real impact? Do you have experience in software support and a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing … networkso Excellent pension (20.6% employer contribution)o NHS Car lease schemeo Access to a wide range of benefits and high street discounts! Main duties of the job As a Support Specialist your main duties will be: o Ensuring critical NHS BSA back-office applications are supported and maintained to exceptional standards. These systems support thousands of current … meet stated requirements. 4. Monitors and supports the efficient and effective running of bespoke, third-party and mixed services. Uses incident, problem, request andchange management processes and systems to support successful implementation of system enhancements and fault resolutions. 5. Possesses an advanced skill-level in the technologies (methodologies, languages etc) which have been adopted by BSA TechnologySolutions. 6. Supporting More ❯

As a Technical Support Specialist (TSS), you will be a primary face of the company, functioning as an essential technical liaison between a customer and our team of Estimators, Sales and other inside staff. The ideal candidate should have a strong passion for customer satisfaction and sales, possess excellent communication skills, understanding of manufacturing principles and be able … safety glasses, safety toe boot/shoe. The employee must be able to perform the physical demands of the job with or without reasonable accommodation. JOB DUTIES: The Technical Support Specialist will interact with the company’s customers by addressing inquiries and resolving complaints; when the issue is beyond the TSS’s knowledge, they will engage other appropriate … answers/replies to inquiries, the Representative will offer regular updates on the status of the inquiry until the case is closed. Perform other essential duties as assigned in support of operational success. JOB LOCATION: New Kensington, PA CONTACT INFORMATION: General inquiries can be sent to jobs@accrotool.com BENEFITS: Competitive benefits available the 1st of the month following More ❯

Inlogik Farnborough, England, United Kingdom Join or sign in to find your next job Join to apply for the Technical Support Specialist role at Inlogik Inlogik Farnborough, England, United Kingdom 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Specialist role at Inlogik Get AI-powered advice on this … and innovative spend management solutions that exceed industry expectations. We are a close-knit team that has built and maintains a competitive product offering, coupled with exceptional service and support, positioning Inlogik as a strong presence in the global market. Joining our Client Support team as a Technical Support Specialist, you will provide effective and efficient … technical support to Inlogik customers. This role is an integral part of the support, maintenance, and application implementation teams. Your Day To Day Tasks May Include Provide excellent customer support, including assisting clients with configuration and troubleshooting of Inlogik products. Proactively monitor our ticket system and support inboxes, responding to customer issues within agreed timeframes. Manage More ❯

We are looking for a proactive and communicative IT Systems & support Engineer with expertise in Microsoft technologies who enjoys not only solving technical problems but also enabling colleagues to work smarter with IT. In this role, you'll manage and improve our modern Microsoft-based workplace-Microsoft 365, Intune, Azure AD, Active Directory-while taking the lead in technical … support, internal communication, coordination, training, and education around IT tools and processes. Your Impact: Act as the go-to person between IT and internal teams, turning technical insights into actionable, user-friendly solutions Deliver clear communication around system updates, changes, and usage best practices Develop and deliver internal IT onboarding, short training sessions, and user documentation Coordinate with departments … to ensure Microsoft tools are used effectively and securely across the organization Administer and improve Microsoft environments (M365, Intune, Azure AD, Exchange Online, etc.) Support 2nd-line technical issues and mentor first-line support through knowledge sharing and guidance Identify and implement opportunities for automation and process improvement What You Bring: Experience as an IT System Engineer with More ❯