Support Specialist Jobs with Work from Home Options

Support Specialist
UK > Work from Home

The median Support Specialist salary in Work from Home is £42,750 per year according to job vacancies posted during the 6 months to 22 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
22 May 2024
Same period 2023 Same period 2022
Rank 472 567 757
Rank change year-on-year +95 +190 -201
Permanent jobs requiring a Support Specialist 114 88 102
As % of all permanent jobs with a WFH option 0.34% 0.22% 0.14%
As % of the Job Titles category 0.35% 0.23% 0.15%
Number of salaries quoted 100 81 81
10th Percentile £27,425 £32,500 £31,250
25th Percentile £32,000 £42,500 £33,250
Median annual salary (50th Percentile) £42,750 £46,500 £43,500
Median % change year-on-year -8.06% +6.90% +18.92%
75th Percentile £55,756 £53,750 £62,500
90th Percentile £59,350 £60,000 £70,000
UK median annual salary £37,500 £45,000 £40,000
% change year-on-year -16.67% +12.50% +9.59%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,508 38,611 69,620
% of permanent jobs with a recognized job title 96.12% 95.94% 97.35%
Number of salaries quoted 24,864 27,418 42,055
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,500 £45,000
Median annual salary (50th Percentile) £56,359 £62,500 £60,000
Median % change year-on-year -9.83% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Support Specialist trend for jobs with a WFH option

Support Specialist
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Specialist.

Support Specialist salary trend for jobs with a WFH option

Support Specialist
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Specialist over the 6 months to 22 May 2024.

Support Specialist salary histogram for jobs with a WFH option

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 22 May 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Specialist in the job title.

1 58 (50.88%) Windows
2 50 (43.86%) Microsoft
3 48 (42.11%) Social Skills
4 46 (40.35%) ITIL
5 41 (35.96%) Active Directory
6 40 (35.09%) Linux
7 34 (29.82%) Azure
8 33 (28.95%) Windows Server
9 31 (27.19%) Microsoft 365
9 31 (27.19%) Service Management
9 31 (27.19%) Degree
9 31 (27.19%) SCCM
10 28 (24.56%) DNS
10 28 (24.56%) Security Cleared
10 28 (24.56%) Customer Service
11 27 (23.68%) DV Cleared
11 27 (23.68%) DHCP
12 25 (21.93%) Windows Server 2016
13 23 (20.18%) Self-Motivation
13 23 (20.18%) Problem-Solving
14 22 (19.30%) Windows Server 2019
14 22 (19.30%) CI/CD
14 22 (19.30%) Microsoft Intune
14 22 (19.30%) Kubernetes
14 22 (19.30%) WSUS
14 22 (19.30%) Agile
15 21 (18.42%) Entra ID
16 19 (16.67%) PowerShell
16 19 (16.67%) Microsoft Exchange
17 18 (15.79%) Firewall

Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (16.67%) Microsoft Exchange
2 11 (9.65%) SharePoint
3 7 (6.14%) OpenStack
4 1 (0.88%) Apache
Applications
1 4 (3.51%) Microsoft Office
2 1 (0.88%) Microsoft Excel
2 1 (0.88%) Microsoft Project
Business Applications
1 5 (4.39%) Oracle ERP
2 2 (1.75%) Unit4 Business World
3 1 (0.88%) Dynamics AX
3 1 (0.88%) Dynamics CRM
Cloud Services
1 34 (29.82%) Azure
2 31 (27.19%) Microsoft 365
3 21 (18.42%) Entra ID
4 17 (14.91%) Power Platform
5 15 (13.16%) Azure Monitor
5 15 (13.16%) Azure Storage
6 8 (7.02%) Nutanix
7 6 (5.26%) AWS
8 4 (3.51%) Google Workspace
8 4 (3.51%) Slack
9 3 (2.63%) Asana
9 3 (2.63%) Cloud Computing
10 2 (1.75%) Azure Data Factory
10 2 (1.75%) SaaS
10 2 (1.75%) Snowflake
11 1 (0.88%) Dynamics 365
Communications & Networking
1 28 (24.56%) DNS
2 27 (23.68%) DHCP
3 18 (15.79%) Firewall
4 10 (8.77%) VPN
5 9 (7.89%) Internet
6 8 (7.02%) LAN
6 8 (7.02%) WAN
7 7 (6.14%) Wi-Fi
8 5 (4.39%) 5G
8 5 (4.39%) Broadband
8 5 (4.39%) FTP
9 4 (3.51%) TCP/IP
10 3 (2.63%) Wireless
11 1 (0.88%) HTTP
11 1 (0.88%) SMS
Database & Business Intelligence
1 17 (14.91%) Power BI
2 10 (8.77%) SQL Server
3 9 (7.89%) BusinessObjects
3 9 (7.89%) QlikView
3 9 (7.89%) Relational Database
4 2 (1.75%) DataStage
4 2 (1.75%) SQL Server Integration Services
Development Applications
1 6 (5.26%) JIRA
General
1 48 (42.11%) Social Skills
2 16 (14.04%) Finance
3 8 (7.02%) Inclusion and Diversity
4 7 (6.14%) Analytical Skills
5 6 (5.26%) Legal
6 5 (4.39%) Front Office
7 4 (3.51%) Documentation Skills
7 4 (3.51%) Financial Institution
7 4 (3.51%) Organisational Skills
8 3 (2.63%) Banking
9 2 (1.75%) Back Office
9 2 (1.75%) French Language
9 2 (1.75%) German Language
9 2 (1.75%) Italian Language
9 2 (1.75%) Spanish Language
10 1 (0.88%) Law
10 1 (0.88%) Retail
10 1 (0.88%) Tech for Good
Libraries, Frameworks & Software Standards
1 15 (13.16%) ARM Templates
2 9 (7.89%) HTML
3 5 (4.39%) Oracle Fusion
4 4 (3.51%) FIX Protocol
5 3 (2.63%) .NET
6 2 (1.75%) SAML
Miscellaneous
1 23 (20.18%) Self-Motivation
2 15 (13.16%) PKI
3 13 (11.40%) Management Information System
4 7 (6.14%) Data Centre
5 5 (4.39%) Client/Server
6 4 (3.51%) Equities
6 4 (3.51%) Foreign Exchange (FX)
7 3 (2.63%) Onboarding
8 2 (1.75%) Smartphone
Operating Systems
1 58 (50.88%) Windows
2 40 (35.09%) Linux
3 33 (28.95%) Windows Server
4 25 (21.93%) Windows Server 2016
5 22 (19.30%) Windows Server 2019
6 12 (10.53%) Windows 10
7 7 (6.14%) Windows NT
7 7 (6.14%) Windows Server 2012
8 3 (2.63%) Unix
9 2 (1.75%) Red Hat Enterprise Linux
10 1 (0.88%) AIX
10 1 (0.88%) CentOS
Processes & Methodologies
1 46 (40.35%) ITIL
2 31 (27.19%) Service Management
3 28 (24.56%) Customer Service
4 23 (20.18%) Problem-Solving
5 22 (19.30%) Agile
5 22 (19.30%) CI/CD
6 17 (14.91%) Business Intelligence
7 15 (13.16%) Analytics
7 15 (13.16%) DevOps
7 15 (13.16%) Identity Management
7 15 (13.16%) Infrastructure as Code
7 15 (13.16%) Log Analytics
7 15 (13.16%) Multi-Factor Authentication
7 15 (13.16%) Privileged Identity Management
7 15 (13.16%) RBAC
7 15 (13.16%) Release Management
8 14 (12.28%) Incident Management
9 12 (10.53%) Computer Science
10 10 (8.77%) Infrastructure Engineering
10 10 (8.77%) Project Management
Programming Languages
1 19 (16.67%) PowerShell
2 15 (13.16%) Bicep
2 15 (13.16%) C#
2 15 (13.16%) VB
2 15 (13.16%) VBScript
3 13 (11.40%) SQL
4 4 (3.51%) Java
5 3 (2.63%) Bash
6 1 (0.88%) Perl
6 1 (0.88%) PHP
6 1 (0.88%) Python
6 1 (0.88%) Shell Script
Qualifications
1 31 (27.19%) Degree
2 28 (24.56%) Security Cleared
3 27 (23.68%) DV Cleared
4 15 (13.16%) ITIL Foundation Certificate
5 14 (12.28%) SC Cleared
6 5 (4.39%) Computer Science Degree
6 5 (4.39%) NVQ Level 3
7 4 (3.51%) DBS Check
7 4 (3.51%) Microsoft Certification
8 2 (1.75%) Postgraduate
Quality Assurance & Compliance
1 8 (7.02%) SLA
2 4 (3.51%) GDPR
2 4 (3.51%) PCI DSS
3 1 (0.88%) QA
System Software
1 41 (35.96%) Active Directory
2 18 (15.79%) Virtual Machines
3 15 (13.16%) Virtual Desktop
4 7 (6.14%) Docker
4 7 (6.14%) Firmware
5 6 (5.26%) Hyper-V
6 5 (4.39%) VMware Infrastructure
7 1 (0.88%) FreeRADIUS
7 1 (0.88%) Shibboleth
Systems Management
1 31 (27.19%) SCCM
2 22 (19.30%) Kubernetes
2 22 (19.30%) Microsoft Intune
2 22 (19.30%) WSUS
3 15 (13.16%) Active Directory Federation Services
3 15 (13.16%) SCOM
4 7 (6.14%) Ansible
4 7 (6.14%) Sysprep
5 4 (3.51%) Autotask
Vendors
1 50 (43.86%) Microsoft
2 9 (7.89%) Cognos
2 9 (7.89%) VMware
3 5 (4.39%) Oracle
3 5 (4.39%) Virgin Media
4 4 (3.51%) Datto
5 3 (2.63%) Veeam
6 2 (1.75%) Alteryx
6 2 (1.75%) Cisco
6 2 (1.75%) Citrix
6 2 (1.75%) MuleSoft
7 1 (0.88%) Atlassian
7 1 (0.88%) Murex
7 1 (0.88%) Red Hat
7 1 (0.88%) Symantec