3 of 3 Permanent 1st Line Support Jobs in York

1st Line Support Technician York (YO26) £26,500 pa Invigorate Recruitment is working with its client a leading UK training provider. They are seeking an enthusiastic and passionate person to join their Digital team as a 1st Line Support Technician. As the 1st Line Support … will work on a variety of projects with a small team allows team members to get involved and make a real difference in the company. Key Responsibilities of the 1st Line Support Technician: Capturing, managing and completing IT support tickets Answering phone and providing support (can be remote desktop support … of equipment and supplies for multiple-departments Fault finding and diagnostics Hardware maintenance & upgrades Managing user accounts across various systems QA Testing of new systems Skills & Experience of the 1st Line Support Technician: Good communication skills; both verbal and written Extremely organised Experience in Windows & Mac OS Knowledge of Unix/Linux is preferable Ability More ❯

IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £110.00 - £120.00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line IT Support More ❯

This 1st Line IT Support position is based in York and plays a key role in maintaining and supporting IT systems across multiple locations. The role involves providing technical assistance, managing support tickets, and ensuring that all hardware, software, and network systems are running efficiently. Working within a small digital team, this position … experience in IT operations, diagnostics, and user support. Occasional travel to other UK sites including Slough and Livingston will be required. Role Overview Capture, manage, and complete IT support tickets efficiently. Provide remote and phone-based technical support to users. Research, quote, and order IT hardware and software as required. Maintain and update IT equipment, systems … checks. Perform fault finding and diagnostics across a range of IT systems. Manage user accounts across business applications and platforms. Conduct QA testing of new systems before rollout. Support on-site visits to other branches to maintain systems and ensure reliability. Experience & Skills Required The successful candidate will demonstrate the following: Strong communication skills both written and verbal. More ❯