1st Line Support Job Trends in York

First Line Support
North Yorkshire > York

The median First Line Support salary in York is £25,750 per year, according to job vacancies posted during the 6 months leading to 5 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Nov 2025
Same period 2024 Same period 2023
Rank 34 - 38
Rank change year-on-year - - +23
Permanent jobs requiring a 1st Line Support 1 0 1
As % of all permanent jobs in York 0.21% - 0.53%
As % of the Job Titles category 0.37% - 0.55%
Number of salaries quoted 1 0 1
10th Percentile - - -
25th Percentile £25,375 - £20,700
Median annual salary (50th Percentile) £25,750 - £21,400
Median % change year-on-year - - +1.90%
75th Percentile £26,125 - £22,100
90th Percentile - - -
North Yorkshire median annual salary £30,000 - £22,500
% change year-on-year - - +7.14%

All Permanent IT Job Vacancies
York

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in York. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in York with a recognized job title 272 358 182
% of permanent jobs with a recognized job title 57.63% 98.08% 97.33%
Number of salaries quoted 59 145 134
10th Percentile £28,000 £27,900 £36,250
25th Percentile £30,000 £35,000 £43,688
Median annual salary (50th Percentile) £45,000 £50,000 £55,000
Median % change year-on-year -10.00% -9.09% +4.76%
75th Percentile £70,000 £65,000 £63,750
90th Percentile £90,000 £100,000 £73,750
North Yorkshire median annual salary £35,000 £45,000 £50,000
% change year-on-year -22.22% -10.00% -

1st Line Support
Job Vacancy Trend in York

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in York.

1st Line Support job vacancy trend in York

1st Line Support
Salary Trend in York

Salary distribution trend for 1st Line Support job vacancies in York.

Salary distribution trend for 1st Line Support job vacancies in York

1st Line Support Skill Set
Top 4 Co-Occurring Skills & Capabilities in York

For the 6 months to 5 November 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the York region featuring 1st Line Support in the job title.

1 1 (100.00%) Linux
1 1 (100.00%) QA
1 1 (100.00%) Unix
1 1 (100.00%) Windows

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in York by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Manufacturing
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Driving Licence
1 1 (100.00%) NHS
Operating Systems
1 1 (100.00%) Linux
1 1 (100.00%) Unix
1 1 (100.00%) Windows
Quality Assurance & Compliance
1 1 (100.00%) QA