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1st Line Helpdesk
Engineer Apprentice Apply From: 07/02/2025 Learning Provider Delivered by BASINGSTOKE ITEC LIMITED Employer WP CONNECT LTD Vacancy Description Providing a
first point of contact for customers through our helpdesk, be that via phone, email or ticket. Delight our … Processes. Review regularly scheduled/automated actions as indicated by our Processes. Assist the projects team with project delivery when opportunities arise. Escalate tickets that require Senior Helpdesk
Engineer support. Communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue. Submit Timesheets & Expense … constructive suggestions for change. Contribute to the process of innovative change effectively. Undertake other duties as required by the Front
Line Team Leader. Key Details Vacancy Title
1st Line Helpdesk
Engineer Apprentice Employer Description At Workplace Connect, we started with one simple belief: IT should make your life easier, not harder. After watching
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