76 to 100 of 106 Permanent 1st Line Engineer Jobs

1st Line Engineer Up to £27,000 Northampton (Hybrid) Ready to take your IT career to the next level? As a 1st Line Engineer, you'll be the first point of contact for resolving technical issues, ensuring clients receive top-notch service and support. You’ll manage technical cases, monitor More ❯

Job Title: First Line Support Engineer – 24/7 Shifts | Career Path to 2nd/3rd Line Location: Manchester (Training Phase) | Remote After Training (UK-Based) Salary: Up to £30,000 base + £3,100 shift allowance + overtime About the Role: Looking to launch your career in technical support with real progression and … variety? We’re hiring a First Line Support Engineer to join a rapidly growing 24/7 operations team supporting critical communications platforms. You'll be working across VOIP, alarm monitoring, and ticketing systems — with a clear development path into 2nd and 3rd line support. This is a shift-based position that includes nights … or Netsapiens platforms Background on busy service desks or in telecoms support environments Familiarity with Salesforce and alarm monitoring tools Why Join? Clear route to 2nd and 3rd line roles – with mentoring and technical training Remote shift work after initial training Ongoing access to modern tech stacks and support tools Be part of a small, focused team where More ❯

Drive, Sheffield, S9 1RG Reports To: Head of Technical Salary: £24,400 Contract Type:?09.00-17.30, Full-Time, Permanent Role Overview We are seeking a proactive and customer-focused 1st Line Support Desk Engineer to join our growing IT MSP team. This role is ideal for someone with a passion for technology and a desire … ticketing system. Log, categorise, and prioritise incidents and service requests in the ITSM system. Assign tickets from the unassigned queue to the appropriate team or engineer. Troubleshoot and resolve 1st line issues related to desktops, laptops, printers, mobile devices, and common software applications (e.g., Microsoft 365, Windows OS). Escalate complex issues to 2nd or 3rd line … role. Dedicate time to developing skills in Microsoft Azure and other cloud technologies as part of a long-term career progression plan. Essential Skills & Experience Previous experience in a 1st line IT support role or similar customer-facing technical position. Strong understanding of Windows operating systems and Microsoft 365 applications. Basic knowledge of networking principles (DNS, DHCP More ❯

with your recruiter to learn more. Base pay range Direct message the job poster from Hamilton Barnes I Recruit The People That Power Wireless Networks Job Title: First Line Support Engineer – 24/7 Shifts | Career Path to 2nd/3rd Line Location: Manchester (Training Phase) | Remote After Training (UK-Based) Up to … + £3,100 shift allowance + overtime About the Role: Looking to launch your career in technical support with real progression and variety? We’re hiring a First Line Support Engineer to join a rapidly growing 24/7 operations team supporting critical communications platforms. You'll be working across VOIP, alarm monitoring, and ticketing systems … with a clear development path into 2nd and 3rd line support. This is a shift-based position that includes nights and weekends. After your training in Manchester, you’ll transition to fully remote work on your assigned shifts. What You’ll Do: Be the first point of contact for technical support issues, triaging and escalating when necessary Monitor More ❯

1st Line Support Engineer Salary: £25,000 Location: Measham Keywords: Technical support, IT department, Customer service, Communication skills, Remote support technologies Our client is seeking a dedicated 1st Line Support Engineer to join their dynamic IT team. This role offers the opportunity to be the first point of contact for More ❯

support with a clear route to progression? This is your opportunity to join a fast-growing tech company scaling its support operations. You’ll work at the front line of customer support—troubleshooting technical issues, responding to live alarms, and gaining early exposure to a wide portfolio of technologies. After your initial 3-month training period in Manchester … week rotating pattern . What’s in it for you? Remote shift work after training – flexibility that fits your lifestyle. Career progression – structured path to 2nd and 3rd line support with mentoring and training from day one. Real technical exposure – work hands-on with VOIP, Avaya, Netsapiens, alarm monitoring systems, and more. What you’ll do: Be the … Information Technology and Engineering Industries Telecommunications and IT Services and IT Consulting Referrals increase your chances of interviewing at Hamilton Barnes by 2x Get notified about new Support Engineer jobs in Manchester, England, United Kingdom . Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 5 days ago Manchester, England, United Kingdom 1 week ago Manchester More ❯

1st Line Support Engineer Location: Lockerbie Salary: Up to £28,500 plus benefits Are you an experienced 1st Line Support Engineer looking for a new challenge? Our client, a well-established and growing organisation, is looking for a proactive and skilled individual to join their team. Why You'll Love … Strong communication skills with a customer-focused approach. Ability to manage workload effectively and prioritise tasks. A solid understanding of networking and security principles. Experience within IT Support Engineer or similar roles If you’re passionate about IT, eager to develop your skills, and ready to make a real impact, this role is for you. Apply today to More ❯

Social network you want to login/join with: We are looking for a personable and confident 1st Line Engineer to join our 24x7 Technical Support Team, based in Alton, Hampshire. Within this role, you will provide our clients with the highest level of customer service, whilst providing technical support for our portfolio of network … you to develop a career in Cyber Security with a structured 2-year course, to support your success in the team and the role. As the 1 st Line Support Engineer, you will: Respond to technical problems logged by customers via both telephone and e-mail. Resolve technical problems and cases related to security products or … office hours (Mon – Fri 9:00 to 17:30). QUALIFICATIONS AND EXPERIENCE | About you The ideal 1 st Line Support Engineer will have: Previous 1st Line Engineer experience (1 year+) Networking related certification (CCNA, CompTIA, N+, etc.) or IT/Cyber Security related degree. Strong customer service skills and excellent More ❯

1st Line Support Engineer | Doncaster (On-site) £25,000 start salary & benefits | Permanent This is entry-level IT support A well-known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You’ll be More ❯

Join to apply for the 1st Line Service Desk Engineer role at Kerv Join to apply for the 1st Line Service Desk Engineer role at Kerv Please note: As the role includes visiting customer sites in North London a full UK driving license would be preferred. This is an on … Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Kerv by 2x Get notified about new Service Desk Engineer jobs in London Area, United Kingdom . London Area, United Kingdom £27,000.00-£30,000.00 9 hours ago London, England, United Kingdom 1 month ago IT Support Engineer … L2: Desktop Support Analyst London, England, United Kingdom 1 week ago Brentford, England, United Kingdom 6 days ago London, England, United Kingdom 4 weeks ago Graduate IT Support Engineer - OFFICE BASED ROLE (WOKING), must be in a commutable distance Woking, England, United Kingdom 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights More ❯

Join our team as a professional support engineer! Location > Birmingham Hours > Full-time Responsibilities Provide first-level technical support to end-users via phone, email, and remote tools. Diagnose and resolve hardware, software, and network issues promptly. Set up new computers, troubleshoot PCs, and perform basic system configurations. Create and manage support tickets, ensuring timely resolution. Collaborate with … effectively with colleagues and contribute to a positive team environment. Attention to Detail: A keen eye for detail and accuracy in documenting incidents and resolutions. Competitive salary in line with market rates. Opportunities for professional growth and development. A supportive and dynamic work environment. If you’re passionate about technology, thrive under pressure, and enjoy working in a More ❯

About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1st Line SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your … MFA to ensure compliance and system safety. Monitoring & Escalation: Continuously monitor IT systems for performance and outages, logging issues accurately and escalating complex problems to second/third-line support as needed. This is a hybrid role, but can sometimes demand up to 5 days a week onsite. About you: We're looking for a confident and proactive … ll thrive in a fast-paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1st Line Support or similar IT support role Good understanding of Windows OS and basic networking principles Experience using ticketing systems like Freshdesk (or similar) Comfortable delivering both More ❯

this opportunity, feel free to reach out and apply today! Responsibilities: Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st-3rd line) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Maintaining backup and disaster recovery solutions Working on customer projects and More ❯

The Role This is an excellent Support Engineer/Application Support Engineer opportunity, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and be a problem solver. They will provide end user … support for the company’s application. The Company The Support Engineer/Application Support Engineer will join a leader in the healthcare software industry. The Support Engineer/Application Support Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The role is primarily remote, with one … criteria above, but feel the role is of interest, please apply or get in touch today to discuss further. So What’s Next? If you are a Support Engineer/Application Support Engineer currently, or looking to harness your career in this direction, and would like to know more about this excellent opportunity, apply now for More ❯

Friday and quarterly social events Cycle to work scheme Free parking Enhanced maternity and paternity leave and more... DUTIES AND RESPONSIBILITIES We are looking for a personable and confident 1st Line Engineer to join our 24x7 Technical Support Team, based in Alton, Hampshire. Within this role, you will provide our clients with the highest level … excellent opportunity for you to develop a career in Cyber Security with a structured 2-year academy to support your success in the team and the role. As the 1st Line Support Engineer, you will: Respond to telephone or email problems logged by our customers. Work technical problems/cases related to certified security products … deadlines. Work shift pattern to ensure 24x7 support cover, however majority of shifts are office hours (Mon-Fri 9:00 to 17:30). QUALIFICATIONS AND EXPERIENCE The ideal 1st Line Support Engineer will have: Previous technical support experience (1 year+). Networking related degree. Great communication skills and ability to articulate well with customers. More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and More ❯

levels, as well as to a software development team. The ideal candidate should have some experience in the support sector, making this an excellent opportunity for a support engineer to advance within a dynamic and rewarding organisation. Your primary responsibilities will include providing full-time on-site IT support, working with senior team members, and supporting over More ❯

Job Role: 1st Line Network Engineer Location: West Malling Salary: 26,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1st Line Network Engineer and become the first point of contact for all network-related issues! Key Responsibilities: Provide first … line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge of networking protocols (TCP/IP, DNS, DHCP). Excellent communication and problem-solving skills. Eagerness to learn and grow More ❯

Job Role: 1st Line Network Engineer Location: West Malling Salary: £26,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1st Line Network Engineer and become the first point of contact for all network-related issues! Key Responsibilities: Provide first … line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge of networking protocols (TCP/IP, DNS, DHCP). Excellent communication and problem-solving skills. Eagerness to learn and grow More ❯

Optical Production First Line Support Engineer 2nd shift Join to apply for the Optical Production First Line Support Engineer 2nd shift role at TieTalent . About ASML ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient … are in Veldhoven, Netherlands, with 18 offices across the US, including Wilton, CT; Chandler, AZ; San Jose, CA; and San Diego, CA. Job Mission The WF Optics First Line Support Engineer (2nd Shift) supports production in the Wilton Factory, interacting with production teams and senior management. This role requires access to controlled technology, as per Export More ❯

relationships and exceeding expectations. At the heart of oursuccess is a high-energy, positive culture of teamwork that sets us apart and drives us forward. The Role As a 1st Line Support Engineer, you’ll be at the forefront of delivering a five-star helpdesk experience for oursupported users. This role is ideal for someone … range – including incentives for yourachievements. Main Duties Service request diagnosis and resolution IT – Troubleshoot desktop issues affecting users, workstations, applications, and file storage. Connectivity – Identify and resolve basic line faults. Telephony – Administer soft PBX systems and perform basic troubleshooting. Mobile – Manage wholesale portals and configure mobile device management systems. Pass complex issues to senior or specialist engineers as More ❯

We’re growing and want you to be a part of our journey. 1 st Line Engineer As a 1st Line Engineer you will be the initial point of contact for technical support within our organisation. You will play a critical role in ensuring the smooth operation of our cloud-based More ❯

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands More ❯

1st Line/Field Engineer (MUST HAVE BPSS CLEARANCE OR BE ELIGIBLE TO OBTAIN) Location: Midlands (On-site, 5 days per week) Rate: £120 - £150 per day Inside IR35 Contract: Initial 1-2 months (Possible extension based on project status) We are seeking a number of 1st Line/Field Engineers to … Key Responsibilities: Provide basic on-site hardware support, including troubleshooting and repairs. PC and laptop imaging, setup, and configuration. Desktop and printer support. Installations, moves, and changes (IMAC). 1st line support, escalating issues as necessary. Maintaining asset records and documentation. Key Skills & Experience: Experience in a 1st Line or Field Engineer More ❯

1st Line Telecoms Service Desk Engineer Whiteley Full Time, Permanent We are currently looking for a 1st Line Telecoms Service Desk Engineer to join our knowledgeable team of three engineers. You will be the initial contact supporting our clients through the phone to resolve or escalate their Telecoms issues. You … and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 1st Line Telecoms Service Desk Engineer: To provide an initial point of contact via the phone to all contractual clients, log tickets and collate details of … issues or faults. Communicate with our customers through any faults or changes that you are involved in. Ensure our documentation is being maintained to a high standard. To provide 1st line diagnostics within the agreed SLA Your previous experience: Experience of working in a Service Desk environment. Experience with using a Service Management system to manage incidents More ❯