is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a SecondLine Support Engineer based on a highly secure site near Reading. SecondLine Support Engineer Summary: As the Second … Line Support Engineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site. Other tasks include: Speaking with suppliers to get pricing Active Directory including password resets Building laptops/desktops Deployments … illness Healthcare Dental Holidays - 23 days with option to buy and sell Childcare vouchers Yearly pay reviews Health cash plan If the SecondLine Support Engineer role is of interest please apply now more »
Employment Type: Permanent
Salary: £30000 - £33000/annum + benefits and £2000 DV allowance
SW9, Oval, Greater London, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLineEngineer £34,000 - £38,000 plus benefits London, SW9 (WFH 1 day a week) Keywords: 2ndLineEngineer, Tier 2 Engineer, Level 2 IT Support, Troubleshooting, Helpdesk, Service Desk, Ticketing, Mac, Windows, SharePoint, Office 365, Azure … Technical Engineer to join their team on a permanent basis, to be responsible for resolving escalated issues and client project work. 2ndLineEngineer – Duties: Documentation of client networks and small projects Backup maintenance Configuration of standard mail and messaging clients including Outlook … enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases 2ndLineEngineer – Over to you! Our ideal candidate will have; Experience with Windows/Mac desktop operating systems. Excellent experience more »
Dartford, Kent, South East, United Kingdom Hybrid / WFH Options
Movement8 Ltd
2ndline support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. … gain an insight into usage trends for capacity planning • Monitor and maintain Customer and Internal Backup schedules, ensuring all retention levels are in line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
2ndLine Network Engineer Country: UK Location: Hatfield - Hybrid Hours: 37.5 Role Type: Permanent Life on the team If you have set your heart on a career in IT Networking, then we would welcome you to join Computacenter as a 2ndLine … writing technical documentation, attending customer calls, configuring firewalls, routers, switches, load balancers and wireless networks. Computacenter encourage you to grow into a 3rd LineEngineer position, where your skills and understanding will be both tested and rewarded. What youll do Key Accountabilities: Stakeholder engagement will be … incidents within the defined Service Level Agreements Monitor and update the call management system as required Assist with producing availability reporting. What youll need 2ndline support role experience SC Security Clearance (or eligibility for the clearance at a minimum) A real team player with desire to more »
Wetherby, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
2ndLine Service Desk Engineer Opportunity for a 2ndLine Service Desk Engineer to join the UK's leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who more »
A fantastic opportunity has arisen for an enthusiastic 2ndline support engineer to join a forward-thinking Managed Service Provider, based in Bristol. Salary - £30,000 - £34,000 Job type - Permanent Working Hours - Mon - Fri The key purpose of a 2ndLine Support Engineer: To provide 2ndLine Support either directly from the customer or escalated from the 1st line team. This involves assistance by phone, email, and/or using a ticket management system. You will also be responsible for updating the … internal knowledge base with issue resolution details. As a 2ndLine/Technical support engineer, you will have the following skills/experience to be considered. Experience working as 2ndLine Technical Support Engineer or similar. Good communication, documentation, and more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Job Role - 2ndLine Support Engineer Location - Bolton Salary - Up to £31,000 plus benefits! Work Pattern - Hybrid The Company We have a brand new role for an ambitious 2ndLine Support Engineer who is ready for their next challenge … IT support. The role is being offered on a hybrid basis with 2 days on-site per week. Tech Requirements 2-4 years of 2ndLine experience Azure AD O365 Cisco Windows Servers Networking Veeam Hyper-V Active Directory Previous MSP experience is a bonus Non-Tech … Driving Liscence is a plus! Benefits 25 days holiday Healthcare Plan Maternity and Paternity Cover Birthday's Off! Next Steps: If you are a 2ndLine Support and you are looking to progress with an organisation that has a fantastic approach to work, in a positive and more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £(phone number removed) per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are … looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2ndLine Support (onsite & remote) Active Directory/Azure more »
Senior 2ndLine Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure … enhance productivity and achieve their business goals. As the Senior 2ndLine Support Engineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with the clients to address … You will be providing mentoring, team plans, 1-2-1’s and being the point of contact for Senior escalations. Role & Responsibilities: Provide secondline technical support to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with any escalations more »
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine Service Desk Engineer Glasgow/Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2ndLine Service Desk Engineer to join their team. As a 2ndLine Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities more »
Newark on Trent, Nottinghamshire, United Kingdom Hybrid / WFH Options
EMBS Engineering
I'm excited to outline this fantastic opportunity for a 2ndLine Tech Support Engineer. Our client is seeking a versatile, communication-savvy professional to operate at various depot locations as part of their IT team, providing onsite and remote support and maintenance of software, hardware, and more »
2ndLineEngineer required in Chiswick, on site up to £40k A fantastic well known global company is looking to grow their IT team and is requiring an experienced 2ndlineengineer to join them Job Description: We are seeking … a skilled Desktop Support Engineer with expertise in audio-video systems to join our team. As a Desktop Support Engineer, you will be responsible for providing technical assistance and support to our internal users, ensuring the smooth operation of their desktops, laptops, and audio-video equipment. … reference. * Provide training and guidance to end-users on the proper use of audio-video equipment. Requirements: * Proven experience as a Desktop Support Engineer or similar role, with exposure audio-video systems. * In-depth knowledge of desktop operating systems, including Windows 10 & 11. * Experience troubleshooting audio-video systems more »
Wigan, Greater Manchester, North West, United Kingdom
Be Technology
Are you an experienced IT Support Engineer looking for your next position? Our client, a top tier IT Managed Services provider, is seeking an IT Engineer to join their team. This exciting opportunity involves a huge range technical exposure whilst taking that next step in your … setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2ndLineEngineer Salary: GBP 27,000 - 35,000 DOE Location: Office Based in Wigan (Mon-Fri 8:30am-5:30pm more »
2ndline Support Engineer Microsoft Stack/Azure Circa £30k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2ndline Support Engineer to support their customers. As 2ndline support you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and in the office. You shall gain exposure … to a range of technologies and have the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: 2ndline support experience Microsoft Stack - Azure/SharePoint Active Directory A positive mindset and a willingness to learn. Network Support What we more »
2ndLine Service Desk Engineer Surrey £40,000 per annum Exciting opportunity for an innovative and ambitious 2ndLine Service Desk Engineer to join an award-winning financial services organisation. This role will play a pivotal part in providing end … the problem or issue, as well as providing regular updates. *Act as Subject Matter Experts (SMEs) in fields of expertise, escalating to 3rd line, supervisor, or team leader and service desk manager as necessary. *Prioritise incidents, service requests, and problems, adjusting based on the uniqueness of each one. … file backups/restores, and configuring systems and applications. Key Skills & Experience: *Minimum 3 years of previous experience in a similar role as a 2ndLine Support in an SLA, CSAT, ITIL driven environment. *Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools more »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited
Are you an experienced 2ndLine Support Engineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the … and remote working options Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence! The Role: 2ndLine Infrastructure Support Engineer Leo Recruitment is hiring for an esteemed and award-winning Microsoft Gold Partner located in Dorset … expanding your skills through professional training and development plans. To Be Successful: You will need to have strong hands-on technical experience in a 2ndLine Support role (minimum). You'll need to have a background working on a service desk within an MSP/IT more »
2ndLine Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for … requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and more »
We have an exciting opportunity for a 2ndLine Service Desk Engineer to join a growing UK-based IT Service Provider on a permanent basis. They are a trusted provider that have built a brand with integrity, offering clients a range of support solutions including … development prospects for the right individuals to progress within the business and they continue to scale and grow. Duties for the Service Desk Engineer will include: Configure, support and maintain hardware and software solutions for the business and its clients including Microsoft Windows (8,10 & 11) & Apple OS more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2ndLine Support (onsite & remote) Active Directory/ more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Be Technology
2ndLineEngineer - Peterborough - GBP £35,000 My client is one of the UK's leading Technology Providers and is in the midst of company growth! They are seeking a competent 2ndLineEngineer to join their team. This position … retail discounts Company Socials Company Bonus Scheme Exposure to new Technologies and bespoke software The ideal candidate will have/be able to: Provide 2ndline support to end users and act as an escalation point for 1st line Engineers Support and assist with IT … date CV or get in touch with me on 0121 818 4038 . Keywords: IT Support, IT Support Technician, 1st Line Support, 2ndLine Support, 1st Line Support Technician, 2ndLine Support Technician, Service Desk Analyst, IT Support, Windows Desktop more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
In Technology Group Limited
Role: 3rd Line IT Support Engineer Location: Stoke Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Stoke? They work in a modern office with a fantastic working environment. Ideal candidates more »
2ndLine Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2ndLine Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and more »
Job Title: 2ndLine MSP Engineer Location: Skelmersdale, West Lancs Salary: £27,000 - £33,000 Our client, a thriving Managed Service Provider who deliver solutions through IT Support, Infrastructure and Networking support are looking for a 2ndLine IT Support Engineer who will serve as the first point of escalation from the 1st Line engineers and handle more complex incidents and service requests. The ideal candidate will have experience with: Microsoft 365 and applications Windows & Mac Operating Systems Azure AD & Active Directory Networking Protocols - DNS, DHCP, TCP … code If the role sounds like something you are interested in, then please apply ASAP for immediate consideration. Keywords: IT Support Engineer, 2ndLine IT Support, 2ndLine, Technical Support Engineer, IT Technician In Technology Group Ltd is acting as more »
Are you an experienced 2ndLineEngineer looking for your next venture? Do you want to work for a leading IT solutions business, that not only values it's staff, but also offers a comprehensive benefits package? We have the perfect opportunity for you! Lloyd … Recruitment Services is working with a superb company on the outskirts of Maidstone who are in search of a 2ndLineEngineer to join their growing team. What's in it for you? Competitive salary 32 days holiday allowance Freshly prepared lunches by an in … in project work, and handling hardware maintenance tasks, this a busy and varied role where no two days will be the same! As a 2ndLineEngineer, you will also relish the opportunity to impart your technical knowledge to others and mentor junior engineers. Your more »