Service Desk Engineer (2ndline Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive … environment. As a Service Desk Engineer you will provide 2ndline support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd … in the Epsom office (with flexibility around start and finish times). Requirements: You have experience working in a service desk environment in a 2ndline support function You have a strong knowledge of Windows, O365, Active Directory and Microsoft Exchange You have an understanding of basic more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role : 2ndLine MSP Engineer Location : Portsmouth Salary : £30,000 - £35,000 We are working with a rapidly expanding MSP based in Portsmouth looking for a 2ndLine MSP Engineer to join their Team. In this role you will be more »
2ndLine Support Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLine Support Analyst to work withone of their key clients. Role & Responsibilities: Taking ownership and managing tickets … calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £30,000 - £37,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLine Support Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits more »
2ndLine Support Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLine Support Analyst to work with one of their key clients. Role & Responsibilities: Taking ownership and managing … calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £30,000 - £37,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLine Support Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent Benefits more »
Service Desk Engineer - 2ndline Up to £43,000 plus shift allowance and excellent benefits This is an office based role in Milton Keynes. Days and night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a … pattern of days, days, nights) As Service Desk Engineer, You will be part of our clients UK Technical Services Team and will be responding to … a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. A true Generalist role, this will predominantly be 2ndline activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to more »
Leighton Buzzard, Linslade, Bedfordshire, United Kingdom
VIQU Limited
SecondLine Support Engineer – Leighton Buzzard £30,000-£35,000 VIQU have partnered with a leading organisation in Leighton Buzzard who are seeking an individual to provide quality technical support on site. The candidate must have proven experience working in a secondline support … on site in central Leighton Buzzard five days a week and would help to support a Microsoft enviroment. Key Responsibilities of the SecondLine Support Engineer: Provide secondline support for users across the organisation. Log, investigate and take full ownership of customer tickets … manage Active Directory, including user management, group policies, and permissions. Requirements of the IT Support Engineer: 1+ years of experience within a 2ndline IT support role. Experience with Microsoft 365, Intune, Autopilot and Exchange online. Extensive experience with Active Directory management and maintenance. Excellent more »
Princes Risborough, Buckinghamshire, United Kingdom
Xact Placements Ltd
Are you looking for a new exciting opportunity working as a 1st/2ndLine Support Engineer to be based in Princes Risborough? This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main … Duties of the Role Providing remote secondline support to customers whilst providing excellent service Act as point of escalation for 1st Line Engineers and escalating tickets when required Mentoring junior members of the team Your Skills and Experience Previous experience in a similar position Excellent more »
2ndLine IT Support Engineer - York - Up to £32,000 Role: 2ndLine Support Engineer Area: York Salary: Up to £32,000 An MSP client are looking to add a 2ndline support engineer to more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Andy File Associates Ltd
2ndLine Support Engineer - Sheffield Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Job Title : 2ndLine Support Engineer Location : Sheffield (Hybrid working available) Salary : Up to … Our Client is a fast-growing IT services provider specialising in cloud solutions and modern IT infrastructure. Job Description : We are looking for a 2ndLine Support Engineer to join our clients team. The ideal candidate will have solid experience in IT support and a … oriented individual who can efficiently handle technical issues, assist with service delivery, and contribute to the continuous improvement of support processes. Key Responsibilities : Provide 2ndline technical support for a wide range of client issues, including troubleshooting, resolving incidents, and managing service requests. Support service delivery by more »
2ndline Support/Helpdesk Engineer - Slough - £35k Software Support/Training & Supporting Users/Cloud software & Systems/Software Support & Setup configuration for new users This successful and growing software company are looking for a Technical Support engineer to join their team … contribute more to the development and improvement of the product itself. Get in touch with Simon on (phone number removed) for an immediate interview. 2ndline Support/Helpdesk Engineer - Slough - £35k For more information about Shift F5 and the opportunities we have to offer more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: Senior 2ndLineengineer Location: Primarily in the Office (Southampton) with Hybrid WFH; occasional customer site visits. Salary: £35,000 Setup: Hybrid - occasional customer visits Benefits: * 25 days holiday + bank * Training and certifications paid for * Time allocated for training midweek * Hybrid working more »
Bristol, Almondsbury, Gloucestershire, United Kingdom Hybrid / WFH Options
Corriculo
Support Engineer, 2ndline, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The Role In a varied … visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2ndline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2ndline IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation/account more »
South coast area? This is a well renowned company, that have been trading for over 30 years, are currently on the hunt for a 2ndLine Support Engineer to join their growing team. Within this role, you will have the opportunity to get your hands … there are plenty of opportunities for progression within this role. Responsibilities: Act as an escalation point on tickets and issues, to the 1st line support desk Assist with technical solution design Plan and implement customer projects Build and maintain strong relationships with existing customers Maintain documentation via ticketing more »
lasting client relationships can prove this, low employee turnover rate, or winning an award titled 'Elite Managed Service'! They're looking for an experienced 2ndLine Service Desk Engineer to come along and join their team! 2ndLine Service Desk Engineer Dundee/Hybrid £25,000 - £30,000 Day-to-Day: Supporting the Service Desk in a 2ndLine capacity Supporting clients on-site with technical issues and project work Collaborating with your team and the escalation team to find a resolution for your clients. Maintaining more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role : 2ndLine Support Engineer Location : Southampton Salary : £30,000 - £35,000 We are working with a leading MSP in Southampton looking for an experienced 2ndLineEngineer to join the Team. In this role you will be working closely … O365 and Network infrastructure, within a highly skilled Team of Engineers. There is ample progression opportunities within the company, right up to Lead Engineer and Director level, these include very high paying salary and equity in the business. If you are looking for a rewarding, Technical Challenge - and more »
Job Title: Senior 2ndLine Support Engineer Location: Basildon, Essex (onsite) Reports to: Service Desk Manager Salary: £30,000-33,000 per annum (DOE) Company Overview: We are a fast-growing, customer-centric Managed Service Provider (MSP) specialising in telecommunications and IT services. Based in … we deliver tailored voice, data, and managed IT solutions to businesses across Essex and London. We are looking for a skilled and experienced Senior 2ndLine Support Engineer to join our dynamic team and help deliver exceptional technical support to our clients. Job Overview: As … a Senior 2ndLine Support Engineer, you will be a critical part of our technical support team, responsible for troubleshooting and resolving complex issues escalated from the 1st Line Support. You will work with a range of telecommunications and IT systems, ensuring our more »
Crawley, West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role : 2ndLine IT Support Engineer Areas : Crawley Salary : £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with my client. We are … looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This more »
Job Title: 2ndLine Support Engineer Location: Colchester, Essex (Onsite) Industry: Solicitors Salary: £37,000- 40,000 per annum Company Overview: Our client, a highly regarded solicitors' firm in Colchester, is seeking a dedicated and experienced 2ndLine Support Engineer … and maintaining operational excellence, which is reflected in the robust support provided by the IT team. Key Responsibilities: Day-to-Day IT Support: Provide 2nd and 3rd line technical support to users across the business, troubleshooting and resolving hardware, software, and network issues within the firm. Infrastructure more »
Role: 2ndLine Support Technician Location: Prescot Salary: £32,500 Working Pattern: Hybrid Summary The 2ndLine Support Technician role is responsible for providing secondline support for a leader in the renewable energy space. You will fix what you can and … escalate more complex issues to the relevant support channels within the business. The ideal candidate will be forward thinking, with experience working as a 2ndLine Support Technician, and the ability to build relationships with a range of user bodies. The Company This company is distinguished by … invest in the best infrastructure and cutting edge technology. They pride themselves in offering opportunities for personal growth and career progression. Key Responsibilities Provide 2ndLine Support when required. Taking ownership of users' issues and identifying appropriate solutions to resolve service incidents and requests Providing users with more »
Bicester, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 2ndLine Support Engineer Location: Bicester (hybrid) Type: Full-time, Permanent Industry: Managed Service Provider (MSP) Salary: £25,000- 28,000 per annum About the Role: We are currently recruiting for an experienced 2ndLine Support Engineer to … of clients across multiple sectors, handling more complex technical issues, and playing a key role in supporting day-to-day IT operations. As a 2ndLine Support Engineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of hardware and … service, and the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Escalated Support: Provide 2ndline technical support, resolving escalated tickets from the 1st line support team. Troubleshooting: Diagnose and resolve a variety of technical more »
2ndLine IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role : 2ndLine IT Support Engineer Areas : Lancing Salary : £27,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a … keen and driven engineer … to join the rapidly growing and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where more »
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
1st/2ndLine Support Engineer | Stratford-Upon-Avon | Up to £26k | O365 | VMware | Azure The Role This role is based out of the Stratford office and is with one of the UKs leading MSPs. Within the role you'll have opportunity to tackle a … range of technical issues covering 1st, 2nd and some 3rd Line duties. The role gives you the opportunity to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced … Dell Servers · Citrix XenApp · Microsoft Azure · Office 365 · Backup Technologies: Veeam Backup, Replication · TCP/IP, DNS, WINS, DHCP · PowerShell · SAN (HPE) 1st/2ndLine Support Engineer | Stratford-Upon-Avon | Up to £25k | O365 | VMware | Azure Oscar Associates (UK) Limited is acting as an more »