Central London, Lancaster Gate, Greater London, United Kingdom
Big Red Recruitment Midlands Limited
to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2ndline Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very … Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2ndline, desktop support, for numerous sites across central London. You will be working on the support and resolution of broad ranging issues … and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2ndline/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and More ❯
Employment Type: Permanent
Salary: £33000 - £39000/annum Up to £39,000 plus benefits
to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2ndline Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very … Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2ndline, desktop support, for numerous sites across central London. You will be working on the support and resolution of broad ranging issues … and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2ndline/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and More ❯
2ndLine Support Technician Location: Clyde, Scotland – On Site 5 Days a week Due to the nature of our support requirements this is an office-based role. Are you looking for a career in IT that offers training and skills development in a 2ndline … by your Team Lead, is crucial. You will also contribute to meeting team SLA and KPI targets. Your role We are looking for a 2ndLine Support Technician to maintain service during training at our site near Glasgow. Your responsibilities will include resolving delivery issues, providing solutions … records and documentation related to IT services. Adhering to Fujitsu IS policies, including Change & Release, Configuration, and Security policies. Ensuring network security in line with security operating procedures. Knowledge required: Microsoft Server 2016/2019 Active Directory Backup systems and processes Hyper-V/VMWare SCCM Group Policy More ❯
2ndLine Support Engineer/System Administrator Duration: 6 months (extensions expected) IR35: Inside Rate: £350/day (negotiable) Role Overview We are seeking a 2ndLine System Administrator to join our team alongside 2nd and 3rd Line engineers. More ❯
2ndLine Support Engineer Up to £180 - 200 per day Location: Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a contract 2ndLine Engineer. You will be customer facing to educate and … technical side of the client process (not doing sales!), helping the founders and team to set up MSP SOPs, documentation, and processes, while offering 2nd/3rd line support for the managed services clients already onboard. Ideal Skills: Virtualization package experience (V2 Cloud, Hyper-V, VMWare, Oracle More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
2ndLine Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2ndline support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and … desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to … the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager More ❯
problems properly (not just closing tickets), and being part of a team that supports each other, you’ll feel right at home. As a 2ndLine Support Engineer, you’ll be the go-to person for escalated issues from the 1st line team … and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2ndLine role, or you’re a confident 1st Lineengineer who’s ready to step up and take More ❯
As a SecondLineEngineer , you’ll be based at the Manchester office, working across multiple client sites when needed. You’ll support both internal and external IT environments, assisting with installations, escalated incidents, and ongoing technical support. You’ll be the go-to person for … the option to get involved in small to medium project work, and the continued improvement of documentation and processes. Your Responsibilities Resolve 1st and 2ndline support tickets, both remotely and onsite Assist the Service Desk during high-volume periods Support and implement VOIP platforms Contribute to … ll bring experience, energy, and a hunger to progress your career beyond the standard support role. Must-Have: 3+ years in a 1st or 2ndLine IT support role Hands-on with: Windows Server 2012–2022 Windows 10/11 Microsoft 365 Active Directory (on-prem & Azure More ❯
As a SecondLineEngineer , you’ll be based at the Manchester office, working across multiple client sites when needed. You’ll support both internal and external IT environments, assisting with installations, escalated incidents, and ongoing technical support. You’ll be the go-to person for … the option to get involved in small to medium project work, and the continued improvement of documentation and processes. Your Responsibilities Resolve 1st and 2ndline support tickets, both remotely and onsite Assist the Service Desk during high-volume periods Support and implement VOIP platforms Contribute to … ll bring experience, energy, and a hunger to progress your career beyond the standard support role. Must-Have: 3+ years in a 1st or 2ndLine IT support role Hands-on with: Windows Server 2012–2022 Windows 10/11 Microsoft 365 Active Directory (on-prem & Azure More ❯
Job Title: 2ndLine Support Engineer You could be just the right applicant for this job Read all associated information and make sure to apply. Location: Lancaster (full-time onsite with some sites visits- field work) industry: Managed Service Provider Salary … recruiting on behalf of a well-established, rapidly growing Managed Service Provider based in Lancaster that is on the hunt for a talented Senior 2ndLine Support Engineer to join the... JBLK1_UKTJ More ❯
Job Title: 2ndLineEngineer Location: Ayr Rate: £160 per day Date: Tuesday, 1st July Time: 9:00 AM - 5:30 PM Positions Available: 4 Engineers The following information aims to provide potential candidates with a better understanding of the requirements for this role. Job … Overview: We are seeking four skilled 2ndLine Engineers to support an office upgrade project in Ayr. This role involves installing widescreens and laptops , ensuring smooth deployment and functionality within the designated timeframe. Key Responsibilities:... JBLK1_UKTJ More ❯
recruiter to learn more. Base pay range Direct message the job poster from 1Tech Staffing Limited Recruitment Consultant - UK & US Azure Infrastructure Talent Solutions 2ndLine Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central … London looking for a capable and confident 2ndLineEngineer with strong networking expertise. You’ll be the go-to escalation point for 1st Line Engineers, resolving more complex issues across Microsoft 365 and network environments, with a particular focus on robust networking … or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2ndLine experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and More ❯
Role: 2ndLine Support Engineer Location: Doncaster onsite - you must be commutable from Doncaster Contract Type: Permanent Overview: We're hiring a 2ndLine Support Engineer for a busy environment. You'll be the escalation point for 1st Line … Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated More ❯
Role: 2ndLine Support Engineer Location: Doncaster onsite - you must be commutable from Doncaster Contract Type: Permanent Overview: We're hiring a 2ndLine Support Engineer for a busy environment. You'll be the escalation point for 1st Line … Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated More ❯
Role: 2ndLine Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2ndLine Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone … who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket More ❯
Role: 2ndLine Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2ndLine Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone … who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket More ❯
Deskside & 2ndLine Support Engineer, Wootton Copart UK Ltd is currently recruiting a Deskside & 2ndLine Support Engineer to join our growing team based at our Wootton Head Office. This role involves providing technical support and ensuring the smooth operation More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, Cambridge Client: Location: Job Category: Other - EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Looking to level up your Avaya expertise in a remote … first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and general system support. This team … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, norwich col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Looking to … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, basingstoke col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Looking to … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Wolverhampton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, wolverhampton col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Looking to … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Chelmsford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, chelmsford col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Looking to … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, ipswich col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Looking to … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Stevenage, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, stevenage col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Looking to … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, cheltenham col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Looking to … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯