savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLine Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2ndLine Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of More ❯
My client a leading MSP in the City of London are looking for an experience ' 2ndLine Support ' to join them on a permanent basis. The 2ndLine Support Engineer will be responsible for providing support to customers for the more complex … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLine Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven More ❯
My client a leading MSP in the City of London are looking for an experience ' 2ndLine Support ' to join them on a permanent basis. The 2ndLine Support Engineer will be responsible for providing support to customers for the more complex … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLine Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven More ❯
DK Recruitment are seeking a 2ndLine Support Engineer on behalf of our client based in Didcot expanding the IT Support division. As part of a dynamic and highly skilled team you will be working on the forefront of technology. This is a great opportunity … for someone who has 3 years experience covering 1st and 2ndline support. Tech stack Microsoft 365 Azure VMware Hyper-V Active Directory Administration (passwords, users, groups, permissions) Desktop support Network support Windows Server Location: Didcot Full UK driving licence is essential for this post. Benefits: Up More ❯
looking to elevate your career in a dynamic and supportive environment? I'm working with a leading business in Southend that require a dedicated 2ndLine Support Engineer to join their team, on a permanent basis. This role offers a chance to apply your technical … This role is ideal for someone who thrives in a fast-paced setting and is eager to take on new challenges. Key Responsibilities: - Provide 2ndline IT support: Resolve issues and ensure seamless IT operations. - Customer Engagement: Offer professional and effective support to customers. - Team Collaboration: Work More ❯
Job Title: 2ndLine IT Support Engineer Reports To: Head of Product Development and Architecture Working Hours: 40 hours per week Location: London, UK Company Profile: Smarter Technologies' ability to flex and deliver small bespoke solutions and major transformation programmes is built on a model … Industrial Strategy) and Department of International Trade (DIT). Description of Role: BEIS and DIT have over 10,500 users to support. Key Responsibilities: 2ndline support to 10,500 staff based across London Provide the Request catalogue services to the end users Assist with documenting and More ❯
Cloud Engineer – 12-Month FTC (£35,000 - £45,000) Hybrid Working | Global Financial Services Organisation We’re hiring two experienced Cloud Engineers to join a fast-paced, innovative team within a national/global financial services organisation on a 12-month fixed-term contract (with potential for extension … to be in the office 1 day a week, with a choice of locations: Mansfield, London, or Surrey. What You’ll Do: Provide advanced 2ndline support for Microsoft Azure and Microsoft 365 Design and maintain secure, scalable cloud solutions Collaborate with teams and vendors to deliver … implement improvements Monitor systems and optimise performance Maintain documentation for cloud architecture and processes What You’ll Need: 3-5+ years’ experience in 2ndLine Support roles with cloud focus Strong expertise in Microsoft Azure & Microsoft 365 Knowledge of networking and cloud security best practices Relevant More ❯
Are you a skilled 2ndLine Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established … and leading Managed Service Provider (MSP) as a 2ndLine Service Desk Engineer. Essential Requirement: Driving license for onsite client visits We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast More ❯
Excellent opportunity for a passionate 2ndLine Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 2 years commercial experience providing technical support and should be comfortable working both individually and as part More ❯
Role: 2ndLine Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft click apply for full job More ❯
Excellent opportunity for a passionate 2ndLine Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 2 years commercial experience providing technical support and should be comfortable working both individually and as part More ❯
We are looking for 2ndLine SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. This role … requires full-time on-site and SC Clearance. You will be providing direct 2ndline technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share expertise More ❯
We are looking for 2ndLine SD-WAN Support Engineer based in Birmingham. You’ll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This … role requires full-time on-site and SC Clearance. You will be providing direct 2ndline technical support for my client's SD-WAN services. Responsibilities include: Monitor and manage network events via orchestrator tools. Provide proactive network support and incident diagnosis. Develop knowledge articles and share More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
We are looking for 2ndLine SD-WAN Support Engineer based in Birmingham. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This … role requires full-time on-site and SC Clearance. You will be providing direct 2ndline technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum 15% Shift Allowance + Full Benefits
We are looking for 2ndLine SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. This role … requires full-time on-site and SC Clearance. You will be providing direct 2ndline technical support for my client'... More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days … per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington … a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯
CA12, Braithwaite, Cumbria, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days … per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington … a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯
Employment Type: Permanent
Salary: £27000 - £37000/annum Depending on Experience
Bolton, England, United Kingdom Hybrid / WFH Options
Outcomes First Group
per annum. Hours: Monday to Friday 08:00-16:00 or 09:00-17:00 (based on the rota) JOB PURPOSE : Provide 2ndline support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues … needed. KEY ACCOUNTABILITIES: Troubleshoot and resolve incidents, problems, and service requests, providing regular updates to the end user. Escalate issues to the 3rd line support or IT Service Desk Manager when necessary. Serve as the first point of contact for 1st line support engineers at the … network management tools (preferred) Experience with VOIP/Telephony solutions (Uboss) (preferred) Experience and Skills: 2 to 4 years’ experience in a 1st/2ndline support role within a technical support desk or MSP (essential) Holds or is working towards a professional qualification in IT or More ❯
Bolton, central scotland, united kingdom Hybrid / WFH Options
Outcomes First Group
per annum. Hours: Monday to Friday 08:00-16:00 or 09:00-17:00 (based on the rota) JOB PURPOSE : Provide 2ndline support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues … needed. KEY ACCOUNTABILITIES: Troubleshoot and resolve incidents, problems, and service requests, providing regular updates to the end user. Escalate issues to the 3rd line support or IT Service Desk Manager when necessary. Serve as the first point of contact for 1st line support engineers at the … network management tools (preferred) Experience with VOIP/Telephony solutions (Uboss) (preferred) Experience and Skills: 2 to 4 years’ experience in a 1st/2ndline support role within a technical support desk or MSP (essential) Holds or is working towards a professional qualification in IT or More ❯
Inverurie, Scotland, United Kingdom Hybrid / WFH Options
Tela Technology
technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s … training and advice Acting as a mentor to junior team members Other duties as reasonably required This role would be suitable for an established 2ndLine IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft More ❯
inverurie, north east scotland, united kingdom Hybrid / WFH Options
Tela Technology
technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s … training and advice Acting as a mentor to junior team members Other duties as reasonably required This role would be suitable for an established 2ndLine IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft More ❯
nd Line Support Engineer Location: Office-based Southwest London Salary: Circa £35,000 to £45,000 depending on experience + pension Travel: Occasional when required Start Date: ASAP. Are you passionate about cloud technology and eager to make a significant impact in a small but dynamic … Managed Service Provider (MSP)? Our client, with decades of experience in delivering innovative IT solutions, is looking for a dedicated 2 nd Line Support Engineer to join their team. You will play a pivotal role in integrating cutting-edge technologies to enhance clients' business operations. Key More ❯
We are currently recruiting for an experienced 2ndLine Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team. With an expanding client portfolio, you will be part of a team providing high-quality support to More ❯
We are seeking an experienced and dynamic SecondLineEngineer to join the helpdesk team. This role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. You will also be responsible for remediating vulnerabilities and applying … complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Key Responsibilities Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-lineMore ❯
PO7, Waterlooville, Hampshire, United Kingdom Hybrid / WFH Options
Spiral Solutions Recruitment Ltd
they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic SecondLineEngineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets … and changes within contracted service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-lineMore ❯