1 to 25 of 63 Permanent 2nd Line Support Jobs

2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development … Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line ...

/2nd Line Support Engineer Ashford, Kent – Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking … progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating ...

2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support … from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation ...

2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support … from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation ...

TITLE: 2nd Line IT Engineer SALARY: £30,000 - £35,000 per annum Location: Cuffley, United Kingdom SETTING: 2 days office/3 days remote Benefits: 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, onsite restaurant discount, and free annual health checks. … 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider? This is a fantastic opportunity to join a collaborative service desk team where you’ll not only develop your technical skills but also have clear progression ...

2nd Line Support Engineer Full-time, Permanent Location: Poole, Dorset (with occasional site visits) - hybrid working available after 6 months Salary: Up to £32,000 per annum DOE + Profit Share + Benefits The Opportunity: If youre an experienced IT Support Engineer looking … technical skills across a broad range of technologies, this is a fantastic opportunity. As the company continues to grow, they are looking for a 2nd Line Support Engineer to join their Helpdesk team. This is a role where youll gain exposure to a wide range ...

Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also … Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday ** Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. ...

2nd Line Support Engineer | Liverpool | MSP We've partnered with a well-established technology provider that delivers a range of services including connectivity, cloud solutions, security, and IT infrastructure support. They pride themselves on being a people-first business, building strong, long-term relationships with … their clients. Overview: We're looking for a technically strong 2nd Line Support Engineer to join a growing service desk team. This role is ideal for someone confident handling escalations while gaining exposure to more advanced infrastructure and cloud technologies. With the business continuing ...

2nd Line Support Engineer Location: Bristol (Hybrid working) Salary: £30,000–£36,000 Benefits: Competitive package + flexible working + career development Our client, a leading organisation in its sector, is hiring a 2nd Line Support Engineer to provide high … work across a broad technology stack while developing your troubleshooting and customer-facing skills in a collaborative team. What you'll do: Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated incidents and service requests Support Microsoft environments ...

Title: 2nd Line IT Support Engineer Location: Birmingham Salary: £35k - £40k We are looking for a 2nd Line IT Support Engineer to join a dynamic team and provide exceptional technical support across our organisation. The ideal candidate will … come from an existing 2nd line role within an organisation or MSP. They should be organised, excellent communicators, and have a genuine passion for IT. Key Responsibilities Deliver 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets ...

/2nd Line Support Engineer Location: High Wycombe (Office-based, occasional customer site visits) Salary: £24,000 - £34,000 DOE + Annual Bonus About the Role This is a fantastic opportunity for you, a 1 Line Support Engineer/… have: Confidently handling 1st-line tickets independently within probation Consistently meeting SLA targets Positive feedback from customers and colleagues Gradual progression into 2nd-line responsibilities Demonstrating initiative and a proactive approach to learning If you are an experienced 1/2 Line support ...

Systems Engineer (2nd Line Support) Location: Central London/Client Sites Working Pattern: 4 days office/1 day WFH Why this role stands out This isn't your standard service desk job. You'll be working at the heart of the financial sector, supporting … develop them into the next generation of Cloud Infrastructure Engineers, Team Leaders and Technical Specialists . If you're already strong in a 2nd line role and want to step into something more demanding, more rewarding and with a clear growth path, this is that move. What ...

Title: 2nd Line IT Support Engineer Location: Tamworth Salary: £38,000 - £42,000 We are seeking an experienced 2nd Line IT Support Engineer to provide advanced technical support across a fast-paced business environment. This role acts … security controls, ensuring compliance with security policies Assist in identifying and resolving security-related incidents Essential Skills & Experience 3-5 years' experience in a 2nd Line IT Support role Strong troubleshooting and problem-solving skills across a range of technologies Ability to take ownership ...

Title: 2nd Line Support Team Coordinator Location: Near Richmond, London (On-site) Salary: £40,000 per annum Overview We’re hiring a 2nd Line Support Team Coordinator to join a growing MSP, combining hands-on technical support with … responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities Provide 2nd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions ...

Title: 1st/2nd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £30,000-£35,000 per annum Overview We’re hiring a 1st/2nd Line Support Engineer to join a growing MSP, combining hands-on technical … responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities Provide 2nd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions ...

Second Line Support Consultant – Microsoft Dynamics Location: Staffordshire Salary: £40,000 Working Pattern: 4 days on‐site (with flexibility) Deliver Exceptional Customer Support in a Microsoft Dynamics Environment An established Microsoft consultancy is looking for an experienced Second Line Support … someone who enjoys problem‐solving, customer interaction, and working with Microsoft ERP technologies in a professional consultancy environment. The Role As a Second Line Support Consultant, you will act as a key escalation point for customer issues, providing deeper technical and functional support across ...

Second Line Support Consultant - Microsoft Dynamics Location: Staffordshire Salary: £40,000 Working Pattern: 4 days on-site (with flexibility) Deliver Exceptional Customer Support in a Microsoft Dynamics Environment An established Microsoft consultancy is looking for an experienced Second Line Support … someone who enjoys problem-solving, customer interaction, and working with Microsoft ERP technologies in a professional consultancy environment. The Role As a Second Line Support Consultant, you will act as a key escalation point for customer issues, providing deeper technical and functional support across ...

2nd Line Support Engineer £25,000 - £32,000 + discretionary bonus, Burgess Hill, Monday to Friday 9am-5:30pm, Permanent, 28 days holiday including bank holidays, Bonus scheme, own transport required The Role A fantastic opportunity for a 2nd Line Support … technical trends and contribute to service improvements Support the wider technical team with complex troubleshooting Requirements The ideal candidate will bring solid 2nd Line experience with exposure to cloud environments, networking, automation, and security practices. Experience with Microsoft cloud tools, networking fundamentals, compliance frameworks ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership … tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets ...

Summary RMX Cloud is seeking a motivated and technically capable 2nd Line Support Engineer to join our growing MSP team. This role is ideal for someone who has moved beyond 1st Line support and is ready to take on more complex … senior engineers to resolve escalated issues, strengthen your technical capability, and build toward independent ownership of client environments. Responsibilities Support escalated 2nd Line tickets and assist in resolving more complex technical issues. Troubleshoot and support: Windows desktop environments Microsoft 365 & Exchange Networking fundamentals ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2nd Line IT Engineer – Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build … world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services … operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support ...

/2nd Line IT Support Engineer required by our market leading client based in Broxbourne, Hertfordshire. The successful candidate will be responsible for delivering high-quality 1st and 2nd line IT support across the organisation, ensuring users receive efficient, professional … support queries across the business Triage, prioritise, and resolve incidents in line with SLAs and business impact Provide 1st and 2nd line support across desktops, laptops, mobile devices, printers, and peripherals Support Microsoft 365 applications including Outlook, Teams, OneDrive ...