26 to 50 of 52 Permanent 2nd Line Support Jobs

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

Service Desk Analyst (2nd Line) LOCATION: YORK HYBRID WORKING SALARY - £32,000 + Bonus + Benefits We're seeking an experienced IT Service Desk Analyst to provide 2nd Line support within a fast-paced IT environment. You'll act as an escalation … point for complex technical issues, delivering excellent customer service while supporting users across multiple locations. Key Skills & Experience: 2+ years' experience in a 2nd Line/Tier 2 Service Desk role Strong knowledge of Microsoft 365, Windows 11, Active Directory, Azure AD and Intune Experience supporting laptops ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

with a well-established UK transport and logistics business that's investing heavily in its internal IT function following a recent acquisition. 1st/2nd Line Support Technician Birmingham £28,000-£32,000 Fully onsite (5 days a week) Good IT support … involved in. What you'll be doing You'll be the first point of contact for IT support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from ...

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across … Microsoft 365 and Azure environments. Requirements Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role ...

2nd Line Desktop Support - sickness cover contract Looking for an immediate start 2nd line helpdesk support person to work for an MSP office-based Mon - Fri on a client site in London. This role is to cover sickness, looking … contract. Applicants need to be able to hit the ground running, so must have worked in a similar O365, Windows Active Directory technical support environment including: Intune Windows Autopilot Builds Entra Azure To apply for this role, you need to be able to start work immediately ...

Support Engineer to join their growing business in Bracknell. Working closely with the IT Manager, you'll provide first and second-line support across the company while helping to keep its systems, devices and day-to-day IT operations running smoothly. This … across the business, taking ownership of day-to-day IT queries and providing practical, friendly support. Your responsibilities will include: Providing first and second-line support across hardware, software, connectivity, printing, meeting rooms and mobile devices Setting up and configuring laptops, desktops, phones and other equipment ...

Service Desk Analyst (1st & 2nd Line IT Support) We welcome applications for this support post to commence as soon as possible For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role … main duties and responsibilities of this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal Newman College and Lancaster University School of Mathematics. Working within the Service Desk & End-User Support team ...

Leading IT Managed Service Provider based in the City of London near Liverpool Street are looking for 2 x experienced Senior 1st/Junior 2nd Line Support Engineers. The roles are a mix of support, onsite, and project work and there good opportunities … home if required but also can be 5 in the office. You must be have 1 + years MSP experience as a 1st Line Engineer + working within an MSP environment and enjoy working in the City. ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary Based in Yateley with occasional customer site visits Microsoft 365, Intune, Active Directory, GPO & virtualisation Join an established MSP environment supporting a varied customer base Opportunity to mentor junior engineers and handle more complex technical issues ...

latest tech, own issues end to end, work within established processes and controls and help colleagues deliver life-changing services. What youll do Support the Microsoft 365 stack including Intune, Entra ID, Teams and Exchange, and automate routine tasks with PowerShell Provision and configure devices at scale using … people. Well back your growth with a wide range of development and career directions open to you. Many of our colleagues have moved from 2nd line into 3rd line roles. Enjoy flexibility, great benefits, and work that feels good because it matters. Be part ...

That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.The opportunityWe are looking for a 2nd Line IT support specialist to join On-site Technology Support (OSTS). We are the ‘face of Enterprise … Technology’, providing services to end users in person within our offices. We provide and support the hardware and software our customers need to service our clients. We engage with customers at every opportunity to raise their awareness of and help them make the most of the available technology. ...

Service Desk Analyst (1st & 2nd Line IT Support) We welcome applications for this support post to commence as soon as possible For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role ...

Second Line Desktop Support - Onsite Role - Owner Driver Essential This is a fully site-based field role. You must be willing and able to travel to customer sites daily and be located within approximately one hour's commute of Woking. About the Role … experienced IT Support professional who enjoys solving problems, working directly with users, and providing exceptional customer service? We are seeking a motivated and capable Second Line IT Field Technician to provide onsite technical support across a portfolio of sites within commuting distance of Woking. ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment Cloud & Cyber Security Exposure Fast-Track Career Development Were partnered with a growing and forward-thinking MSP in Southampton thats continuing to expand its technical capabilities across cloud infrastructure ...

Graduate ServiceNow Support Analyst Competitive Salary | Derby (Hybrid) | Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. This is an exciting … opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary As a Graduate ServiceNow Support ...

global rollout of hardware and software and would be well suited to those with previous experience in end user computing/2 nd Line IT support. This is a 3-month contract, with potential for extension, depending on the status of the project. Apply now for an immediate … during system integration and migration processes Logging, tracking, and resolving support tickets via the corporate ITSM platform; escalating complex issues to 2nd/3rd line teams Troubleshooting Virtual Machine (VM) access and virtualised application issues for end users Basic network diagnostics and escalation ...

hackajob is partnering directly with Zaizi to hire for this role. Role Overview We are seeking a security-minded IT Support Engineer to manage our day-to-day service desk operations … support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, click apply for full job details ...

Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £25,000 - £27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft is one of the market leaders in providing ...

Support Engineer – Belfast - Permanent – c£38,000 per annum REED Technology are pleased to announce a collaboration with a managed service provider in Belfast that prides itself on delivering a strong, high quality service to its client base supporting companies of all sizes. Due to recent growth they … looking to add to their team As a IT Support Engineer you will be responsible for installing/configuring systems for new and existing customers. You will provide technical support for these products and work with other technical team members and field engineers to resolve technical ...

Desktop Support Engineer (1/2 line Engineer) Adecco is recruiting on behalf of our educational client based in Workington. Who are looking to recruit an IT candidate on a temporary basis for a period of around 6 weeks. The role is working Monday-Friday … provide advice and guidance in Digital Literacy Skills where necessary to ensure that College systems are being used to best effect. To provide support to the Digital Services team, ensuring procedures are adhered to and deadlines met, undertaking routine communications, digital administration and other duties ensuring efficient ...

Job Description: Providing professional Helpdesk for Prestigious Legal firms in the central London area. Potential to be involved in many projects including rollouts, infrastructure upgrades, deployments and Server Migrations. Skills required : Exceptional customer facing service ...

About the role Salary £29,236 per year plus a health cash plan! Home, a place where you belong Make the switch to a role where what you do really matters. Tired of fixing the ...

Technical Support & Business Analyst (1 st & 2 nd Line) £27k-£32k depending on experience + Flexible Benefits Hybrid (Central London) Permanent role NO Sponsorship is given for this role. Salary: £27,000 - £32,000 (depending on experience) Location: Central London (King's Cross area) Work Pattern ...