26 to 46 of 46 Permanent Avaya Jobs

to maintain and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. More ❯

organisations. Knowledge of AI-driven customer engagement and automation technologies. Technologies CRM and pipeline management tools (e.g., Salesforce, HubSpot, Microsoft Dynamics). Cloud contact centre platforms (e.g., Genesys, NICE, Avaya, Five9). AI-powered customer engagement solutions. Business intelligence and analytics tools for sales forecasting. Qualifications Bachelor's or Master's degree in Business, Sales, Marketing, or a related field. More ❯

to maintain and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. More ❯

the networking infrastructure, software and ways of working. Our core technologies are: • Software Defined Networking using Cisco ACI and SDWAN • WIFI services including DNA centre, DNAC • Telephony services including Avaya, HUCS and ring central • Loading balancing services using F5 • Firewall technologies utilising Checkpoint, Fortinet, and Cisco • Network Security services including Forescout , NIPS, NDR • DNS and IPAM management using Infoblox • Utilising More ❯

the networking infrastructure, software and ways of working. Our core technologies are: • Software Defined Networking using Cisco ACI and SDWAN • WIFI services including DNA centre, DNAC • Telephony services including Avaya, HUCS and ring central • Loading balancing services using F5 • Firewall technologies utilising Checkpoint, Fortinet, and Cisco • Network Security services including Forescout , NIPS, NDR • DNS and IPAM management using Infoblox • Utilising More ❯

the networking infrastructure, software and ways of working. Our core technologies are: • Software Defined Networking using Cisco ACI and SDWAN • WIFI services including DNA centre, DNAC • Telephony services including Avaya, HUCS and ring central • Loading balancing services using F5 • Firewall technologies utilising Checkpoint, Fortinet, and Cisco • Network Security services including Forescout , NIPS, NDR • DNS and IPAM management using Infoblox • Utilising More ❯

the networking infrastructure, software and ways of working. Our core technologies are: • Software Defined Networking using Cisco ACI and SDWAN • WIFI services including DNA centre, DNAC • Telephony services including Avaya, HUCS and ring central • Loading balancing services using F5 • Firewall technologies utilising Checkpoint, Fortinet, and Cisco • Network Security services including Forescout , NIPS, NDR • DNS and IPAM management using Infoblox • Utilising More ❯

or 2 Years of experience and relevant technical certification or 4 years of experience Comfortable in directly interfacing with customer and dealing with customer needs Preferred Experience: Familiarity with Avaya products, Microsoft TAC, and Power BI More ❯

CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯

/CD pipelines Strong leadership and mentoring skills Excellent communication and stakeholder engagement And any experience of these would be really useful Experience with telephony platforms (e.g. Genesys, Twilio, Avaya, Nuance) Infrastructure as Code (Terraform, Ansible, Puppet) Data engineering (ETL, SQL, Power BI, Tableau) Secure-by-design principles and architectural patterns Interest in AI, IoT, or service mesh (e.g. Istio More ❯

/CD pipelines Strong leadership and mentoring skills Excellent communication and stakeholder engagement And any experience of these would be really useful Experience with telephony platforms (e.g. Genesys, Twilio, Avaya, Nuance) Infrastructure as Code (Terraform, Ansible, Puppet) Secure-by-design principles and architectural patterns Interest in AI, IoT, or service mesh (e.g. Istio) NodeJS A passion for delivering business value More ❯

other test equipment related to voice and data) Microwave radio alignment techniques EXPERIENCE: Two years of experience installing voice/data cabling required. Experience with microwave radio installation and Avaya telephony system preferred. NATURE OF SUPERVISION: -Responsible to: Manager, Technology & Infrastructure. ENVIRONMENT: - Bloodborne pathogens - B Exposure to hazards from electrical/electronic/mechanical/power equipment. PHYSICAL REQUIREMENTS: Moderate More ❯

maximum efficiency Provide quarterly market and partner feedback to senior management Expand and refine the company's database and digital presence Build strong relationships with world-class vendors including Avaya, Canon, Dell, HPE, Epson, Fortinet, NetApp, Huawei, Extreme Networks, and more. The ideal Business Development Manager will need the following, Degree (or equivalent) in electrical engineering or a related field. More ❯

Skills/Must Have: 3-5+ years of experience in project management (MSP, ISP, or public sector networking projects preferred). Experience managing cloud migrations or telephony projects (Avaya, Enghouse, CCaaS, etc.). Strong stakeholder engagement and communication skills. Familiarity with structured project management methodologies (Prince2, Agile, APMP). Able to work independently and remotely, with a proactive and More ❯

MCS is hiring for an Avaya UC Engineer at McGuire Air Force Base, New Jersey. This is a full-time, permanent position with benefits. The Avaya UC Engineer must demonstrate the ability to administer, maintain, patch, STIG, upgrade, and program the Government-furnished systems. The Avaya UC Engineer will require good communication skills and the ability to work well in … tracking the nature and resolution of problems. Installing, configuring, and maintaining network hardware and software. Configuring and supporting Voice, Video, Network, and Unified Communication technologies. Operating and maintaining the Avaya CM8 and other switching equipment. Communicating with customers, peers, team, and managers regarding incident and change management. Creating and maintaining proper technical documentation. Providing emergency on-call support on a … rotating schedule. Required: Clearance Requirements: Secret Educational Requirements: High School Diploma or equivalent. Certification Requirements: CompTIA Sec+ Avaya S8100 System Admin (Desired) Cisco SISE Implementing and Configuration (Desired) CS1000 Installation and Maintenance (Desired) Nortel Meridian I Maintenance (Large Systems) (Desired) Experience Requirements: 10 years of experience installing and troubleshooting Cat6 cable, circuits, analog/digital phones, and VoIP phones. Other More ❯

Job Description: We are seeking a technically skilled and hands-on Network Specialist to support the backend configuration, deployment, and troubleshooting of enterprise telephony systems, including Avaya and Microsoft Teams Voice environments. This role focuses on network-layer support of VoIP systems in a Cisco infrastructure and involves configuration of access layer switches, gateways, SBCs, and physical telecom cabling. The … strict security and configuration protocols Preferred Qualifications: • Certifications such as CCNA, CCNP, or equivalent networking credentials • Experience in secure or classified federal environments. • Familiarity with Microsoft Teams Voice and Avaya platforms. • Experience documenting network configurations using Visio or similar tools. Responsibilities: • Switch Configuration: Configure Cisco access layer switches, including VLANs, Power over Ethernet (PoE), and port settings to support IP … devices within an IP telephony environment. • VoIP Phone Provisioning: Provision, deploy, and troubleshoot Polycom VVX 300/400/500 series VoIP phones in coordination with Microsoft Teams or Avaya telephony backends. • Collaboration & Support: Work closely with telephony engineers, network teams, and IT support to deliver and maintain reliable voice communication services across the enterprise. • Documentation: Maintain accurate documentation of More ❯

Title: Telecom Mechanic 1 Work Location: Everett, WA Secret Clearance Required SCA Wages : $35.30 RESPONSIBILITIES SECTION: Essential functions will include: Operate and maintain government-owned telephony switches (PBX), including: Avaya Systems CM4.0 Perform: Troubleshooting and repair of switch issues Software updates and patching Installation and configuration of switch hardware Daily operation monitoring Support for voicemail systems and IPE (Remote Intelligent … s degree or higher in IT or Cybersecurity (preferred) Years of experience 2 years of experience required. 5 years preferred. Prior experience within DoD networks. Required skills or certifications Avaya Certified Support Specialist (ACSS) or equivalent Nortel Meridian System Administration or equivalent IAT Level II (per DoD 8570.01-M) preferred Cisco Certified Network Associate (CCNA) Red Hat Certified System Administrator More ❯

Job Description: Gridiron IT is seeking a highly skilled Senior Unified Communications Engineer to lead and support the design, configuration, optimization, and troubleshooting of secure telephony systems, including Avaya and the Managed Secure Telephony Platform (MSTP). The ideal candidate will have a strong background in unified communications technologies, with experience in EVoIP systems, enterprise engineering practices, and cross-functional … domestic travel Qualifications and Experience: Bachelor's degree in Information Systems, Computer Science, Business Systems, IT Management, or related field 10+ years of Computer Science experience Proven expertise with Avaya and MSTP systems in secure or enterprise environments. Strong understanding of EVoIP technologies and voice network architectures. Experience in troubleshooting and resolving advanced telephony and network integration issues. Proficiency with … Cisco systems. Working knowledge of business analysis tools such as Power BI. Familiarity with Agile methodologies, particularly within the SAFe (Scaled Agile Framework) ecosystem. Preferred Qualifications: Relevant certifications in Avaya, Cisco, or telephony systems. Experience supporting federal or defense-related communication systems. Strong analytical and documentation skills with the ability to translate technical solutions into business impact. Ability to work More ❯

to Apply. Job Description: We are seeking a highly skilled Senior Unified Communications Engineer to lead and support the design, configuration, optimization, and troubleshooting of secure telephony systems, including Avaya and the Managed Secure Telephony Platform (MSTP). The ideal candidate will have a strong background in unified communications technologies, with experience in EVoIP systems, enterprise engineering practices, and cross … domestic travel Qualifications and Experience: • Bachelor's degree in Information Systems, Computer Science, Business Systems, IT Management, or related field • 10+ years of Computer Science experience • Proven expertise with Avaya and MSTP systems in secure or enterprise environments. • Strong understanding of EVoIP technologies and voice network architectures. • Experience in troubleshooting and resolving advanced telephony and network integration issues. • Proficiency with … Cisco systems. • Working knowledge of business analysis tools such as Power BI. • Familiarity with Agile methodologies, particularly within the SAFe (Scaled Agile Framework) ecosystem. Preferred Qualifications: • Relevant certifications in Avaya, Cisco, or telephony systems. • Experience supporting federal or defense-related communication systems. • Strong analytical and documentation skills with the ability to translate technical solutions into business impact. • Ability to work More ❯

progress updates to executive stakeholders. Drive the implementation and adoption of new CCaaS platforms across the organisation. Lead the delivery of the CCaaS transformation programme, managing the migration from Avaya to NICE in partnership with a newly engaged third-party vendor. Collaborate with cross functional teams, including senior leadership, developers, testers, data scientists, and external partners to drive programme success. … or broader transformation initiatives. In-depth knowledge of CCaaS platforms, particularly solutions such as NICE. Familiarity with NICE or similar platforms, and prior involvement in legacy migrations (e.g., from Avaya). Understanding of AI technologies, live chat, and digital customer service enhancements. Proven ability to influence and engage senior stakeholders while leading cross-functional teams in complex environments. Strong expertise More ❯

Key Responsibilities: Deliver 2nd line IT support for client onboarding/offboarding, onsite users, and AV/meeting room tech (Teams, Zoom, BYOM). Support Wi-Fi, ethernet, telephony (Avaya, RingCentral), and general office IT infrastructure. Coordinate with third-party vendors for networking, ISP, AV, and access control issues. Manage comms room access and assist with server/network installs … in high-demand environments. Excellent organisational and communication skills. Willingness to participate in out-of-hours support and occasional weekend work. Nice to Have: Exposure to enterprise telephony systems (Avaya, RingCentral). Experience with comms room/server setups and patching. Familiarity with change management and ticketing systems. If you're passionate about tech and want to be part of More ❯