10 of 10 Avaya Jobs

group policies, account decommissioning, and organisational structure management. Configure and manage VLANs, switches, routers, firewalls, and wireless networks. Administer and support telephony systems, including Avaya onsite PBX, VoIP services, and phone recording/information requests. Provide support for audio-visual equipment, conferencing systems, and meeting room technology. Assist with ...

Cisco routers, switches and WLAN technologies Firewalls, IPS and similar technologies SD Wan technologies F5 hardware/software technologies Wan Optimizers (Silverpeak) Cisco/Avaya Voice over IP Networks (VOIP) Knowledge of local and wide area networking on multiple platforms: Windows, Linux and VMware; network protocols and routing; network, server ...

Eclipse Legal Systems. Experience supporting digital dictation systems and Dragon naturally speaking speech recognition solutions. Experience with IP telephony systems such as RingCentral or Avaya IP Office. Previous experience working within the legal sector. Exposure to Microsoft 365 administration and cloud-based technologies. Salary & Hours: Salary ...

call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots ...

call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots ...

call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots ...

call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots ...

role: Installation, Maintenance and Commissioning. Working on Unified Comms - VoIP, Video Conferencing, Microsoft teams. Monday - Friday (8.30am - 5pm) The person: Engineering background. Experienced with Avaya and Mitel. Telecommunications/IT/Unified communications background. Commutable to Manchester Rise Technical Recruitment Ltd acts an employment agency for permanent roles ...

database schema - Experience architecting, migrating, transforming or modernizing customer requirements to the cloud - Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience with Amazon Bedrock, including model invocation, agent creation, knowledge base configuration, and guardrails Amazon is an equal opportunities ...

producing and maintaining operational documentation (runbooks, knowledge articles and support processes). 2+ years experience working with cloud-based telephony solutions (e.g. Genesys, NICE, Avaya etc) Experience with telephony migrations or major upgrades (e.g., platform refresh, carrier changes, number moves). Personal qualities (the way you think and act) Calm … challenge constructively and influence decisions with stakeholders and suppliers. Qualifications Telephony/UC or vendor certification relevant to the platform(s) used (e.g. Cisco, Avaya, Genesys) We will need you to have a full UK driving licence ...