clearance process. Responsibilities: • Fully site-based • Able to deal directly with clients in a friendly and highly confident manner • Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories • Experienced with VIP support and engagement • Troubleshooting known and unknown software issues related … Perform stock control & asset management – ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills / qualifications: • Knowledge of current and past Microsoft windows operating systems • Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) • Experience … in Windows imaging techniques (Network & Local) • Microsoft Active Directory & Azure Active Directory knowledge • Remote desktop support tools • Desktop / printer configurations • Excellent interpersonal & communication skills • Must be able to work independently and part of a team. • Experience and technical knowledge of IT, PC’s / peripherals, and their more »
PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Experience and technical knowledge of IT, PCs / peripherals and their architecture Breakfix, IMACs … Incidents, Projects Experience with Ticket Management Ability to manage your day effectively Desired skills / qualifications: ITIL Foundation Proven experience supporting Windows Windows certification This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations … should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support Apply now more »
Main Duties: To replace desktops, laptops, monitors and phones when applicable, enabling a quick resolution with minimum inconvenience to the end user Perform Breakfix on all desktop equipment To perform IMAC activities To perform daily backup checks as required Complete all allocated calls … Security Policies - centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements. Carry out any 'ad hoc' tickets / non ticketed / project work as and when required. To be compliant with health and safety company policy and legislation at all times. … Skills / Experience: IT engineering experience - ideally 2 years A good understanding of analytical troubleshooting A good understanding of networks and windows Operating systems Must be able to diagnose and repair desktops and laptops Desktop and laptop accreditation desirable Knowledge of specific customer software desirable Full UK Driving Licence more »
Job Title: IT Support Engineer - SC CLEARANCE REQUIRED Breakfix work / Tech bar Breakfix work / Tech bar Location: Belfast Contract: 12 months initially with likely extension Pay Rate: £24.18 per hour What you'll do Perform a range of technical work activities either remotely or at customer … to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department / Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with … IT industry standards as appropriate to the role / contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy Flexible approach to work, covering sites remotely as well as occasional visits to Scotland Demonstrates analytical and more »
We are recruiting for an SC Cleared IT Engineer on contract to work for a global financial organisation based in Belfast. Breakfix work / Tech bar Breakfix work / Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business … to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department / Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with … IT industry standards as appropriate to the role / contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy Flexible approach to work, covering sites remotely as well as occasional visits to Scotland Demonstrates analytical and more »
15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related … PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PCs … / peripherals, and their architecture Breakfix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment more »
Inside / umbrella) 1 Year contract This role requires SC Clearance, please do not apply if you do not hold active SC Clearance Breakfix work / Tech bar Breakfix work / Tech bar What you'll do Perform a range of technical work activities either remotely or … to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department / Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with … IT industry standards as appropriate to the role / contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy Flexible approach to w... more »
and VIP team members. Your responsibilities will cover: Technology support which includes Desk side support, BreakFix, Mobile / Tablet, iMac & Macbook, advanced troubleshooting and member support tickets. Communicating with internal teams and third parties to ensure that the technology needs are met. more »
on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software breakfix support across a range of devices Essential skills Full UK Driving License Active SC clearance Software and hardware troubleshooting … support experience Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Travel Insurance Discounts Dental Holidays 23 days with option to buy / sell Childcare vouchers Health cash plan Hours 08:00 - 17:30 Monday to Thursday 08:00 - 16:00 on Friday If this Deskside Support more »
on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware\software breakfix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance … SC clearance Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Travel Insurance Discounts Dental Holidays 23 days with option to buy / sell Childcare vouchers Health cash plan Hours 08:00 - 17:30 Monday to Thursday 08:00 - 16:00 on Friday If this Deskside Support more »
Engineer 12-month Contract Belfast – occasional travel to Scotland Inside IR35 SC clearance We have a 12-month contract available for a IT Breakfix Engineer with one of our clients in Belfast available, this role requires an active SC clearance and someone who can start asap. What you’ll … to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department / Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with … IT industry standards as appropriate to the role / contract. What you’ll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy Flexible approach to work, covering sites remotely as well as occasional visits to Scotland Demonstrates analytical and more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Egton Medical Information Systems
and commissioning of new systems, upgrade of existing systems to latest software and / or hardware as required, as well as ongoing break-fix and BAU support to predefined SLAs. As the role is customer facing, it is imperative that providing great customer … service possible to our customers. Technical skills required include: Knowledge of current Windows Operating Systems, including installation and troubleshooting. Experience of Microsoft Servers. TCP / IP and Windows Networking skills. Experience or knowledge of MS Active Directory installation and configuration. Previous experience in a field based or desktop /more »
of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams • Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD / Plasma Displays • Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer • Coordinate with AV equipment OEMs for resolution / workarounds, when required • Assist with company meetings / functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations • Interact with client Customer Help Desk ticketing system to respond to end user requests • Setup and breakdown of all … onsite meetings • Daily system testing to ensure equipment and room functionality • Responsible for escalating all “next level” breakfix issues to their manager for resolution • Perform remote testing for local and regional offices • Polycom AV equipment management and configuration • Videoconferencing experience including operation, call more »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited
of IT support queries, ensuring swift and efficient ticket resolution. Embarking on on-site customer visits, utilising your problem-solving skills, and resolving break-fix issues. Keeping a vigilant eye on servers, networks, firewalls, storage, and telecoms to make sure everything is running smoothly … experience in a 2nd Line Support role (minimum). You'll need to have a background working on a service desk within an MSP / IT Reseller (preferable) or customer-focused IT support environment. You'll need to demonstrate deep expertise in supporting Microsoft 365, Exchange Online and Azure … Virus, and key networking principles You will need to have a valid driving license for travel. Additional knowledge of technologies such as Firewalls, VMware / Hyper-V, Backups and N-Able would be highly advantageous Location: Poole, Dorset (office-based) Working Hours: Core hours are 7:30am to more »
We are looking for a Business Support Technology Lead to join our Risk IT / Corporate IT team. This team supports businesses across Risk, Finance, Compliance and HR with a suite of applications. These applications are a combination of in-house and vendor technology. The team are responsible for … ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work … on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's / OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along more »
ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work … on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's / OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along … that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management / security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and service improvement Performance more »
Ability to install and configure software. Hold relevant vendor certifications such as Dell, Lenovo, IBM, and HP Good understanding of hardware maintenance and break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC. Essential more »
Warrington, England, United Kingdom Hybrid / WFH Options
Artemis Chase - Space Talent
a tight SLA when applicable. Ensure timely and responsive communication with internal and external stakeholders. Skills and Experience: Strong technical skills in hardware break-fix, software, and operating systems. Able to obtain the required level of security clearance (with no caveats). Full UK more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Malom
IT Field Engineer Glasgow Region Key Responsibilities A hard-working individual with a can do attitude, responsible for the completion of hardware break-fix service calls and deployments for a wide variety of customers to manufacturer recommended standards using a multiplatform of products. You more »
Employment Type: Permanent
Salary: £27500/annum Car Allowance/Fuel Card + more
with senior staff on issues passed from first line support. * On site installation support, working with senior IT staff on new installations and breakfix to onsite equipment including networking, servers and cloud platforms. * Incident Management, working with senior IT staff on critical incidents more »
with senior staff on issues passed from first line support. On site installation support, working with senior IT staff on new installations and breakfix to onsite equipment including networking, servers and cloud platforms. Incident Management, working with senior IT staff on critical incidents more »
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel … / 6 days) to mostly Western Europe customers. Significant time off in lieu of travel is offered ... more »
work collaboratively with team members. Join our client for benefits like: £19,000 - £24,000 Basic Salary £4800 Car Allowance Training provided for Breakfix and Service work. Company Pension Scheme with matching contributions. Private Medical Insurance, family coverage option. Cycle to Work Scheme. more »
work collaboratively with team members. Join our client for benefits like: £19,000 - £24,000 Basic Salary £4800 Car Allowance Training provided for Breakfix and Service work. Company Pension Scheme with matching contributions. Private Medical Insurance, family coverage option. Cycle to Work Scheme. more »
Droitwich, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
ETS Technical Selection
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel … / 6 days) to mostly Western Europe customers. Significant time off in lieu of travel is offered to allow you to recharge your batteries (in addition to a generous travel allowance and company credit card). Travel is scheduled 6-8 weeks in advance (no emergency call out). more »