ITIL certification Experience with Agile methodologies Strong problem-solving and analytical skills Excellent communication skills, both verbal and written Experience working in government or highly regulated environments Knowledge of CMDBmanagement and IT asset management - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued More ❯
and managing the ServiceNow DevOps module, ensuring seamless integration and automation across development and operational processes. Additionally, the ServiceNow Developer should have experience with the ServiceNow ConfigurationManagementDatabase (CMDB) and the Common Service Data Model (CSDM). Key Responsibilities: Technical Development: Configure, develop, and test automation solutions for integration into ServiceNow modules. Design, develop, implement, and test new functionalities More ❯
Mc Lean, Virginia, United States Hybrid / WFH Options
Gridiron IT Solutions
and maintenance of multiple ServiceNow applications supporting the Intelligence Community. Responsibilities Develop, maintain, develop, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, custom application development, etc. You will be responsible for helping to develop code, unit test, hold code reviews, check in code, and More ❯
modules. Skilled in automating IT asset lifecycle processes using ServiceNow to enhance efficiency and minimise manual efforts. In-depth knowledge of IT Service Management practices, including ConfigurationManagementDatabase (CMDB) and its integration with the IT Asset Management processes. Competent in monitoring and analysing trends in IT asset usage and expenditure. Proven ability to identify and implement cost-saving measures More ❯
the technical code documentation. Support data migration as needed. Design and implement solutions following established ConfigurationManagement policies and standards. Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. Willingness to further grow and enhance skillset from more senior developers throughout each project. Basic Qualifications Requires a US Citizenship. Hold and active More ❯
of experience in ServiceNow development, configuration, and administration • ServiceNow Certified System Administrator (CSA) • Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines • Experience in ITSM, ITOM, CMDB, HAM, SAM, Service Catalog, KM certifications and experience within the ServiceNow platform and working knowledge of those processes • Strong analytical and problem-solving skills, with the ability to effectively communicate More ❯
previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it. Familiarity with other ServiceNow modules like CMDB, Discovery, or ITOM is a plus. Required Experience: Experience with Tier 1-4 Service Desk SA experience with building unclassified, integrating, test, and deploying on classified environments on multiple security More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
CACI
ServiceNow ConfigurationManagementDatabase Technical Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US The Opportunity: CACI is looking for a ServiceNow ConfigurationManagementDatabase (CMDB) Technical Lead to support our DoD customer to implement and maintain an enterprise … IT CMDB platform that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, CACI will deliver capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management for end user devices to enable the DoD customer to transition … operations to mission operations. This position is hybrid, with work expected on site in Chantilly, VA 2-3 days a week. Responsibilities: Manage and provide technical oversight of the CMDB design and providing expertise to develop, implement, and monitor information systems policies and controls to ensure data accuracy, security, and regulatory compliance. Provide guidance and leadership to the ServiceNow teams More ❯
Top Skills' Details 1. 2-10 years of experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to get their Sec+ certification within first 2 weeks of starting Candidate must be able to be on site at Fort Meade, Scott AFB, or Hill AFB … the technical code documentation. • Support data migration as needed. • Design and implement solutions following established ConfigurationManagement policies and standards. • Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a US Citizenship. • Hold and active More ❯
tools specifically used to support the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the CMDB to capture the change. Excellent analytical and organizational skills preferred. Primary Responsibilities: The release manager is responsible for overseeing the enterprise patch release process responsibilities for the team, from planning More ❯
technologies, including X-HTML, CSS3, SQL, XML, or Angular and JavaScript, PHP, .NET, or Java Experience with implementing scripted web services in ServiceNow, jQuery or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow Knowledge of REST and SOAP web service protocols Knowledge of SAML, Active Directory, or LDAP ServiceNow Certification, including Certified Application Developer, or Certified System Administrator More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
CACI
of ServiceNow ITOM and ITSM modules - Incident Management, Problem Management, Configuration Management. Advanced level understanding of ServiceNow required. Advanced level programming skills. A fundamental understanding of ITSM, ITIL and CMDB Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic Demonstrated skill to implement on time to a Project schedule, and More ❯
and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
System Administrator- CMDB/ServiceNow Huntsville, AL IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our … Administrator will play a key role in administering and optimizing the ServiceNow platform while focusing on Discovery activities to establish and maintain a robust and accurate ConfigurationManagementDatabase (CMDB). This role requires a detail-oriented professional with expertise in ServiceNow administration, Discovery, and CMDBmanagement, ensuring that configuration data supports operational, compliance, and mission-critical needs. This position … is based 4 days onsite/1 day remote. Responsibilities: Perform day-to-day administration and maintenance of the ServiceNow platform, with a focus on supporting CMDB and Discovery activities Configure and manage ServiceNow Discovery and Service Mapping to identify assets, relationships, and dependencies across the IT environment Oversee the implementation and maintenance of the CMDB, ensuring accuracy, completeness, and More ❯
the-box thinker • Experience performing ServiceNow analysis, architecture, and application development • Hands-on experience with ServiceNow components, such as Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc • Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production • Proficient in JavaScript More ❯
ManTech seeks a motivated, career and customer-oriented Senior ConfigurationManagementDatabase Engineer (CMDB) to join our team in the DC, Maryland, and Virginia (DMV) area. The successful candidate manages and optimizes the ConfigurationManagementDatabase (CMDB). They are responsible for ensuring the accuracy, completeness, and relevance of CMDB data, which is crucial for incident, problem, and change management … often involves working with ServiceNow and other IT asset management (ITAM) and configurationmanagement tools Responsibilities include, but are not limited to: Experience with ServiceNow and especially the ServiceNow CMDB module and optimizing its use and integration with the other ServiceNow modules and capabilities Develop, implement, manage, and track the CMDB, the processes, key decision processes and documentation to facilitate … the accuracy and completeness of the CMDB Train personnel on the CMDB processes, ensures compliance with the process and documentation requirements and provides reports to stakeholders Oversee the Program CMDBmanagement system, ensuring its proper functioning, security, and compliance with relevant regulations and standards. Collaborate with cross-functional teams to identify CMDB needs and requirements; provide guidance and support in More ❯
for ensuring that incidents are resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be to Identify, Develop and Implement … Stay abreast of industry trends and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree in Computer Science, Information Systems More ❯
and hardware logistics with a minimum of three years of related experience. Experience with continuous improvement approaches to managing technology spending and tracking assets within a ConfigurationManagementDatabase (CMDB). Proficiency in ordering, processing, shipping, receiving, packaging, material handling, property accountability, and discharge of excess property. Experience with physical inventory management, including proper labeling, tracking, and documentation of IT More ❯
of ServiceNow, integrating the output into an Enterprise ITSM customer user interface (in ServiceNow). • Be familiar with the Enterprise ConfigurationManagement Data Base (CMBD) and incorporate ServiceNow's CMDB solution that is extended to include capabilities in the legacy CMDB solution that are not offered in ServiceNow. • Develop ITSM solution for Code 104 business areas, which include IT operations More ❯
configurations, application maintenance, and housekeeping. Design and maintain application security and data security functions. Troubleshoot technical issues related to ServiceNow configuration. Identify and implement platform improvements. Assist in maintaining CMDB accuracy. Qualifications: Bachelor's degree with 8+ years of experience, Master's with 6+ years, or equivalent experience. 6+ years of ServiceNow development experience in an enterprise environment. Experience customizing … administering, and configuring ServiceNow. Proficient with HTML, Angular, and JavaScript. Experience with ServiceNow Service Catalog and Service Portal. Functional understanding of ITSM processes and CMDB within ServiceNow. Experience creating and customizing core ServiceNow applications (Incident, Problem, Change, Service Portal, Service Catalog, Orchestration). Prior experience integrating ServiceNow with other applications and adapting methods for complex problem-solving. Ability to plan More ❯
the technical code documentation. Support data migration as needed. Design and implement solutions following established ConfigurationManagement policies and standards. Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. Works with and mentors junior developers to guide and coach them throughout each project. Qualifications Requires a US Citizenship. Hold and active security More ❯
efficiency. Utilize ServiceNow Integration Hub, REST/SOAP APIs to connect with external systems. ServiceNow Development & Enhancements Work with senior developers to design and implement new Service Catalog items, CMDB enhancements, and reporting dashboards. Participate in ServiceNow upgrades, patching, and performance tuning. Test and deploy new features while ensuring compliance with security policies. Collaboration & Documentation Work closely with IT teams More ❯
Improvement: Serve as the single point of contact for business and supplier stakeholders. Define and monitor SLAs, holding partners accountable for delivery. Drive continuous service improvement initiatives and manage CMDB updates. Base location - Hybrid - Hampton Coal Wharf, London Working pattern - 36 hours Monday to Friday. What you should bring to the role: Essential Experience: Ability to gain SC Clearance. IT More ❯