1 to 25 of 47 Permanent CMDB Jobs

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple ...

with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple ...

with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple ...

with security policies and best practices. Identify and remediate infrastructure vulnerabilities and deployment issues. Develop and document cloud standards, guardrails, and best practices. Ensure CMDB accuracy using automation wherever possible. Operationalise proof-of-concept solutions into production-ready platforms. Collaborate with Infrastructure, Application, and Security Architects during solution design. Engage ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

chairing. * Run structured engagement forums including weekly operational syncs and programme reviews. * Lead transition activities including UAT, hypercare, service acceptance, and PIRs. * Ensure CMDB accuracy, RACI clarity, and governance of vulnerability findings. * Represent Service at technical governance groups and translate technical roadmaps into service actions. * Oversee patching, obsolescence, lifecycle ...

full lifecycle. What you'll be doing Owning end-to-end IT Asset Management, covering hardware and software lifecycle management Managing and maintaining the CMDB/CMS, ensuring configuration data is accurate, complete and audit-ready Leading configuration audits, reconciliations and data quality reviews Managing IT hardware purchasing and procurement ...

automation Skills & Experience: Strong experience in IT Asset Management and service lifecycle governance Familiarity with asset management tools (e.g., Jira Service Management) Understanding of CMDB and configuration management principles Analytical mindset and experience using data to guide decisions Excellent communication and stakeholder engagement skills ITIL or equivalent service management experience ...

adhere to all Tech Bar technical processes and guidelines as well as Trust processes and standards. Support and maintain the Digital Services Asset database (CMDB). To ensure the ITSM system is fully updated with all activity including notes, to dos and knowledge base articles. Adhere to security best practices ...

Client-facing consulting experience advantageous Desirable Skills Experience with BiZZdesign Enterprise Studio Open API or similar EA platform APIs Knowledge of Planview, ServiceNow, or CMDB platforms and their integration capabilities Familiarity with ArchiMate or other enterprise architecture frameworks Experience with message queuing systems (RabbitMQ, Kafka, Azure Service Bus) Understanding ...

management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well ...

migration• Define architecture standards, security policies, and governance frameworks• Lead ISO27001 compliance and Cyber Essentials Plus readiness• Establish infrastructure lifecycle, change, and configuration management (CMDB)• Lead and develop a small infrastructure team• Provide clear reporting on risk, resilience, and progress to senior stakeholdersKey Requirements• Strong background in infrastructure and security ...

. * Act as senior escalation point for complex incidents. * Ensure compliance with MOD security standards and Secure by Design principles. * Maintain documentation, diagrams and CMDB records. * Support accreditation processes (IT Health Checks, CCVAs). * Contribute to network automation (Python, Ansible, PowerShell). * Identify opportunities for architectural improvement. Essential Experience * Extensive ...

Office 365 (Exchange Online, SharePoint) iOS/iPhone and JAMF device management TCP/IP networking fundamentals Proven ability to manage helpdesk tools and CMDB systems, and produce reports/metrics dashboards. Excellent prioritisation, problem-solving, and communication skills Familiarity with service desk best practices Excellent inter-personal skills Retail ...

Office 365 (Exchange Online, SharePoint) iOS/iPhone and JAMF device management TCP/IP networking fundamentals Proven ability to manage helpdesk tools and CMDB systems, and produce reports/metrics dashboards. Excellent prioritisation, problem-solving, and communication skills Familiarity with service desk best practices Excellent inter-personal skills Retail ...

technical delivery efficiency and quality improvement. Domain Expertise: Strong understanding of telecom ITSM domain and processes Technical Knowledge: Deep knowledge of ITSM BMC CMDB, HELIX, Remedy systems Exposure to cloud-native architectures, microservices, and containerization. Program Management: 15+ years of IT Program and delivery experience, with at least 5 years ...

analytical, process mapping and documentation skills. Ability to work across Finance, Technology, Business Change and Architecture functions. Desirable Knowledge of Apptio, ServiceNow, CSDM or CMDB data modelling. Experience designing capability frameworks or operating models. Understanding of IT allocations, chargeback or service costing. Experience in a large or regulated organisation. ...

thrives on influence, partnership, and closing strategic opportunities. IF YOU ARE A ServiceNow commercial expert with deep knowledge of the ServiceNow product suite including CMDB, ITSM, ITOM, and other core modules with the ability to clearly articulate their business value to C-level stakeholders Well-connected within the ServiceNow ecosystem ...

Asset & Configuration Management SME with strong hands-on expertise in defining Configuration Management and IT Asset Management processes. Experience in data governance and ensuring CMDB data issues are reported and assigned to the data owners for remediation. A strong knowledge of ServiceNow and understanding the key components of the CMDB … components of data governance are in place including data quality, data rules, lifecycle management, auditing and reporting. Reporting & Metrics: Create, analyze, & verify CMDB reporting to ensure the CMDB is accurate, to enable key stakeholders to make data driven decisions across the business. Automation & Continuous Improvement: Proactively look to improve ...

configuration management across large transmission and IP environments. Experience with telecoms principles and associated hardware is essential, along with familiarity using Salesforce and CMDB tools. A solid understanding of telecommunications technologies is needed to ensure all assets are fully captured, accurately recorded, audited, and maintained in line with configuration standards. ...

guidance on best practice for using the ICT systems. Take responsibility for all owned open calls with appropriate escalation where necessary. Responsible for maintaining CMDB records in line with agreed process. Logs all incidents or service requests received in the ITSM Tool following agreed procedures. Logs and actions alerts ...

Architect - CSDM (SC Cleared!) Assignment Details Start date: March Type: Full-time Location: Remote We are looking for a: Technical ServiceNow Architect CSDM and CMDB SC Cleared! Please apply here or reach out for further details to Olivia.Zimmerman@empiric.com ...

ITAM) and Configuration Management capabilities. This Specialist role will report into the Practice Owner of the IT Configuration & Asset Management team to enhance robust CMDB and ITAM controls, improve data quality, and deliver audit-ready licensing and configuration governance across a global environment click apply for full job details ...