the enterprise. Key Responsibilities: Audit and track change requests, approvals, and implementation activities, ensuring compliance with DHA change management standards. Maintain and validate entries in the ConfigurationManagementDatabase (CMDB), ensuring accuracy, traceability, and audit readiness. Support the preparation of configurationmanagement documentation, training materials, and audit reports, ensuring alignment with DHA templates and ITIL4 best practices. Monitor and verify … and external reviews, including after-action reviews of configuration-related incidents. Collaborate with engineers, administrators, and KM staff to ensure change management records remain accurate, complete, and transparent. Develops - CMDB training and updates. Configurationmanagement foundation documents. Change management tracking reports. Audit findings and compliance summaries. Plays a key role in maintaining operational discipline and accountability within DHA's enterprise More ❯
OVERVIEW: We are seeking a ConfigurationManagement Lead responsible for maintaining the ConfigurationManagementDatabase (CMDB), licensing, hardware and software inventory, and authoring and maintaining policy documentation detailing the SOPs for information assurance, configurationmanagement, and computer network defense operations. This role supports the customer's IT service development, management, and sustainment while helping implement DevSecOps, ITIL, and Agile best … to ensure the integrity and security of IT systems, software, and infrastructure as well as federal regulations and agency polices. Co-leads in the establishment and maintenance of the CMDB to ensure accurate tracking of assets and configurations. Maintains and manages software libraries, licensing trackers, systems documentation repositories, and maintain hardware and software inventory and project management documentation to ensure More ❯
alignment with DHA governance standards and ITIL4 best practices. Develop, review, and maintain configurationmanagement foundation documents, including policies, SOPs, and audit-ready records. Ensure the ConfigurationManagementDatabase (CMDB) is accurate, reconciled, and reflective of enterprise system baselines, supporting traceability and audit readiness. Provide senior-level audit and compliance reporting on enterprise changes, ensuring deviations are identified, risk-assessed … specialists to ensure that configuration and change records are complete, accurate, and consistent across the enterprise. Develops - Senior-level change management reports and compliance summaries. Configurationmanagement foundation documents. CMDB audit and reconciliation records. CAB meeting documentation and recommendations. The Senior Configuration/Change Management Specialist strengthens DHA's enterprise IT governance and risk management by providing oversight of change More ❯
throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our … to changing priorities and business needs What You'll Bring 8+ years of experience developing and maintaining ServiceNow solutions 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping. Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and More ❯
across multiple air-gapped networks. Migration & Integration Lead the migration of monitoring services from BMC TrueSight into a modernized monitoring platform. Maintain and enhance ServiceNow integrations for incident generation, CMDB synchronization, and workflow automation. Ensure compatibility and interoperability with existing ITSM, ticketing, and log aggregation tools (Splunk, Cribl, ELK). Security & Compliance Implement monitoring components in full compliance with DoD … and troubleshooting. Security/Compliance: NIST 800-53, DoD RMF, DISA STIGs, CMMC practices. Automation: Python scripting, PowerShell automation, Ansible or Puppet for configuration management. Integration: ServiceNow web services, CMDB synchronization, ITSM workflow alignment. Desired Qualifications DoD 8570 IAT Level II/III certification (Security+, CASP+, CISSP). Experience migrating from BMC TrueSight to a modern monitoring platform. Familiarity with More ❯
Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep More ❯
Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep More ❯
monitors, tracks, and approves all software code merged into each system releaseTakes ownership of system software deliverables and coordinates work between different Agile teamsLeads implementation of ConfigurationManagementDatabase (CMDB) methodologies in ServiceNowManages the release process from development, testing, and finally, to the production environmentWorks closely with Agile teams from the beginning of project planning to system baseline releaseEducation: Minimum More ❯
removals, and modifications to Government Furnished Equipment (GFE) maintenance coverage. Prepare, submit, and track CRQ approvals, ensuring compliance with configuration and change management processes. Update the ConfigurationManagementDatabase (CMDB) with MAC information for traceability. Follow established change and configurationmanagement policies and processes to ensure appropriate change control and asset accountability. Manage the installation, maintenance, and modifications of both More ❯
removals, and modifications to Government Furnished Equipment (GFE) maintenance coverage. Prepare, submit, and track CRQ approvals, ensuring compliance with configuration and change management processes. Update the ConfigurationManagementDatabase (CMDB) with MAC information for traceability. Follow established change and configurationmanagement policies and processes to ensure appropriate change control and asset accountability. Manage the installation, maintenance, and modifications of both More ❯
ideal candidate is organized, detail-oriented, and experienced in federal asset management and configurationmanagement processes. Submit your resume today! Responsibilities Position Duties: Maintain accurate asset inventories across ESMP, CMDB, and physical records to support USCG's Total Asset Visibility (TAV) objectives. Coordinate the intake, tagging, deployment, and disposition of assets including laptops, network equipment, and mobile devices. Ensure serialized … lifecycle tracking, and warehouse coordination. Strong understanding of federal configuration and asset management controls (e.g., DHS 4300A, NIST CM family, FAR/GFEs). Skilled in asset database reconciliation, CMDB usage, and asset analytics/reporting. Ability to work cross-functionally with logistics, engineering, cybersecurity, and field operations personnel. Detail-oriented and responsive in high-tempo, asset-intensive IT environments. … SCI Eligible - Preferred) Experience: 6+ years of experience in federal IT asset or property management roles. Experience with serialized inventory tracking, configuration item management, and warehouse logistics. Familiarity with CMDB platforms, ESMP tools, and USCG or DHS asset tracking systems. SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to More ❯
multiple teams and contribute to key decisions. Provide solutions to problems for their immediate team and across multiple teams. ServiceNow Architect responsibilities include: Experience with OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer Governance and change control for enhancements Interface with domain architects, enterprise architects Discuss & capture requirements with platform & product owner Analyze requirements Recommend solution options Perform … CAD, CIS CTA and/or CMA a plus Develop innovative solutions using ServiceNow Flow Designer to streamline business processes. Collaborate with cross-functional teams to integrate ServiceNow ConfigurationManagementDatabase for efficient data management. Lead training sessions for team members on IT Service Management best practices. Contribute to the enhancement of ServiceNow Data Sources and Integrations to optimize system More ❯
system design review, performance monitoring tools and production software. Ensure the CM process is introduced and implemented according to guidelines from the process owner. Keep the ConfigurationManagementDatabase (CMDB) update. Perform audits on the actual CMDB. Provides continuous coordination of progress on actions, tasking, and issues. Reviews and edits technical documentation, as requested. Serves as a corporate referent on More ❯
Equipment (GFE) maintenance coverage. Prepare, submit, and track CRQ approvals, ensuring compliance with configuration and change management processes. Maintain accurate records of MAC activities in the ConfigurationManagementDatabase (CMDB) and prepare monthly summary reports detailing MAC locations, timelines, and statuses. Follow established change and configurationmanagement policies and processes to ensure appropriate change control and asset accountability. Treat customer More ❯
and government oversight. Respond, coordinate, and manage all Change Requests (CRQs) for additions, removals, and modifications to the Government Furnished Equipment (GFE) maintenance coverage. Update the ConfigurationManagementDatabase (CMDB) and prepare monthly summary reports of Moves, Adds, and Changes performed. Treat customer requests that are out of scope of MACs as new project Engineering Change Proposal (ECP) requests. Provide More ❯
in the Ft. Belvoir, VA area. Responsibilities: Develop configurationmanagement architecture within COTS tools, perform requirements analysis working with all key stakeholders, determine the proper design for the configurationmanagementdatabase within COTS tool, train system administrators on the use of the tool. Integrate the configurationmanagement system and database with the Service management COTS suite, identify and select the … Define, Develop and produce reports on configuration items and their related applications and services. Performing change management impact assessments, perform quality analysis and control on the data within the CMDB, define the controls and perform the audits, participates in release management by auditing and updating configurationmanagement data. Qualifications/Requirements: BS degree and 10 years of experience Minimum of More ❯
processes. Strong data skills and understanding of or ability to learn requirements as outlined in specific regulations and processes. Execute records management and updates to the ConfigurationManagementDatabase (CMDB). This diverse position requires the candidate to support all areas of responsibility under all property outcomes at a high level, as assigned. The successful candidate will: Have strong attention More ❯
and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs). o Reroute routine circuits within 24 hours of notification o Documenting reroute in the configurationmanagementdatabase (CMDB). o Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket. • Provide 24/ More ❯
and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs). o Reroute routine circuits within 24 hours of notification o Documenting reroute in the configurationmanagementdatabase (CMDB). o Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket. • Provide 24/ More ❯
and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs). o Reroute routine circuits within 24 hours of notification o Documenting reroute in the configurationmanagementdatabase (CMDB). o Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket. • Provide 24/ More ❯
and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs). o Reroute routine circuits within 24 hours of notification o Documenting reroute in the configurationmanagementdatabase (CMDB). o Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket. Provide 24/ More ❯
organization to close open audit findings from internal and external auditors. Assist with ongoing implementation of SAF/FM initiatives to include Identity, Credential, and Access Management (ICAM), ConfigurationManagementDatabase/Enterprise Integration (CMDB/EI), System Information and Event Management (SIEM) and System Security. Coordinate efforts with financial statement audit resources and other integrated process teams focused on More ❯
deployment of innovative cloud service offerings. Responsibilities: Develop configurationmanagement architecture within COTS tools, perform requirements analysis working with all key stakeholders, determine the proper design for the configurationmanagementdatabase within COTS tool, train system administrators on the use of the tool. Integrate the configurationmanagement system and database with the Service management COTS suite, identify and select the … Define, Develop and produce reports on configuration items and their related applications and services. Performing change management impact assessments, perform quality analysis and control on the data within the CMDB, define the controls and perform the audits, participates in release management by auditing and updating configurationmanagement data. Qualifications: Active DoD Secret Clearance. Bachelor's and 10+ years of relevant More ❯
Job Title: SkillBridge Internship Subcategory: Service Now (SNOW) System Administrator Location: Columbia, MD About Us: We help to solve difficult business, IT and analytic problems by addressing the whole problem - not just the symptoms - using interdisciplinary approaches that are both More ❯
format that can be understood and is accepted by all personnel. Assist with ongoing implementation of SAF/FM initiatives to include Identity, Credential, and Access Management (ICAM), ConfigurationManagementDatabase/Enterprise Integration (CMDB/EI), System Information and Event Management (SIEM) and System Security. Requirements: Knowledge and experience with OSD FIAR audit readiness requirements desired. Understands audit processes More ❯