upkeep Creates processes and procedures and provides training to support technicians and other stakeholders Provide data analysis and statistical reporting for the AMDB and CMDB Partner with ServiceNow platform team to develop automation of tasks and activities to reduce process cycle times and increase accuracy Drive cost reductions and efficiency … and contractors mostly who are virtually based 3 + years experience with ServiceNow ITSM platform, especially with Asset Management and ConfigurationManagement Databases (AMDB & CMDB) and ServiceNow Discovery Experience deploying Software Asset Management solutions Advanced excel skills; Pivot tables, VLOOKUP, XLOOKUP, data analysis Proven ability to work in a large More ❯
resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be … and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree More ❯
Design and maintain application security and data security functions. Troubleshoot technical issues related to ServiceNow configuration. Identify and implement platform improvements. Assist in maintaining CMDB accuracy. Qualifications: Bachelor's degree with 8+ years of experience, Master's with 6+ years, or equivalent experience. 6+ years of ServiceNow development experience in … administering, and configuring ServiceNow. Proficient with HTML, Angular, and JavaScript. Experience with ServiceNow Service Catalog and Service Portal. Functional understanding of ITSM processes and CMDB within ServiceNow. Experience creating and customizing core ServiceNow applications (Incident, Problem, Change, Service Portal, Service Catalog, Orchestration). Prior experience integrating ServiceNow with other applications More ❯
Service Delivery Business Analyst at N Consulting Ltd Role: Service Delivery Business Analyst Skills: CMDB, Advanced Excel, Power BI Employment Type: Contract Location: London, UK Requirements: Skills to translate the stakeholder requirements/expectations into work for IT Partners. Skills in data extraction, loading, analysis, and creation of Visio workflows. … skills, presenting appropriately. Experience interacting with technology and business in influencing management on a day-to-day basis. Experience in using Service Now/CMDB to levels of extracting data and providing Dashboards. Awareness of Fusion. Experience Required: Bachelor's degree in Computer Science or equivalent, practical background of ITIL … Incident, Major Incident, Problem, Release, Change, and Configuration. Proficiency in MS Office (Word, PowerPoint, Visio, Excel); Power BI, Excel advanced . Service Now/CMDB or equivalent. Project management methods. Microsoft communications tools i.e. Teams, SharePoint, Confluence. More ❯
Configuration: - Design, develop & implement ServiceNow solutions, including custom applications, integrations & flows. - Configure, support & maintain core applications such as; ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre & Integration Hub. Technical Leadership & Collaboration: - Serve as a technical lead providing guidance & best practices. - Collaborate with stakeholders to gather & analyze requirements, translating & documenting … lead role developer role. - Extensive experience with ServiceNow development, including scripting (JavaScript, Glide). - Strong understanding of ServiceNow modules such as; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). - Good understanding of ServiceNow out of the box architecture. - Proven experience in developing & implementing More ❯
change and release advisory boards and ensuring risk-managed implementation of changes across the IT estate. Knowledge and ConfigurationManagement Maintain the CMDB (ConfigurationManagementDatabase) to the highest standard, ensuring accuracy and integrity across assets and services. Champion best practices in Knowledge Management-ensuring the knowledge base is accurate More ❯
Tampa, Florida, United States Hybrid / WFH Options
Amgen
and their responsibilities Participate in walkthroughs with system, service, and process owners Review and analyze SOX systems and applications showing in ConfigurationManagementDatabase (CMDB) for SOX applicability and ensure all components are collected and accounted for Deep understanding of IT infrastructure and hands on experience in Information Technology Infrastructure More ❯
OVERVIEW: We are seeking a highly motivated and experienced ConfigurationManagement Lead to oversee and maintain the integrity of our ConfigurationManagementDatabase (CMDB), hardware and software inventory, and critical policy documentation. The ideal candidate will possess a strong understanding of configurationmanagement principles and best practices, ensuring accurate and … reliable data to support IT operations and decision-making. GENERAL DUTIES: Maintain the CMDB, ensuring data accuracy, completeness, and adherence to established standards. Manage and track software and hardware assets throughout their lifecycle, from acquisition to disposal. Administer software licensing to ensure compliance and optimize utilization. Develop, maintain, and update More ❯
candidate will have at least 5 years of relevant experience and hold certifications in Certified Application Developer (CAD) and CSM, HRSD, ITAM, ITOM, or CMDB implementation. This role requires a U.S. citizen who is comfortable undergoing extensive background checks. Key Responsibilities: Design, develop, and implement ServiceNow applications and solutions. Customize … and support for ServiceNow applications. Qualifications: Minimum of 5 years of relevant ServiceNow development experience. Certified Application Developer (CAD) certification. HRSD, ITAM, ITOM, or CMDB Implementation certification. Strong knowledge of ServiceNow platform capabilities and architecture. Proficiency in JavaScript, HTML, CSS, and other relevant scripting languages. Excellent problem-solving skills and … detail. Strong communication and interpersonal skills. U.S. citizenship is required. Willingness to undergo extensive background checks. Preferred Skills: Experience with ITAM (SAM, HAM) and CMDB modules. Familiarity with Agile development methodologies. Experience in integrating ServiceNow with other enterprise systems. More ❯
candidate will have at least 5 years of relevant experience and hold certifications in Certified Application Developer (CAD) and CSM, HRSD, ITAM, ITOM, or CMDB implementation. This role requires a U.S. citizen who is comfortable undergoing extensive background checks. Key Responsibilities: Design, develop, and implement ServiceNow applications and solutions. Customize … support for ServiceNow applications. Qualifications: Minimum of 5 years of relevant ServiceNow development experience. Certified Application Developer (CAD) certification. CSM, HRSD, ITAM, ITOM, or CMDB Implementation certification. Strong knowledge of ServiceNow platform capabilities and architecture. Proficiency in JavaScript, HTML, CSS, and other relevant scripting languages. Excellent problem-solving skills and … detail. Strong communication and interpersonal skills. U.S. citizenship is required. Willingness to undergo extensive background checks. Preferred Skills: Experience with ITAM (SAM, HAM) and CMDB modules. Familiarity with Agile development methodologies. Experience in integrating ServiceNow with other enterprise systems. More ❯
with minimum disruption to services. • Manages the Technical Change Control Board (TCCB), and uses ServiceNow Change Management, Release Management, and the ConfigurationManagementDatabase (CMDB), to evaluate and disposition requests for new technologies, track Releases and major changes to existing systems and applications and approve new systems and applications for … deployment to production environments. • Manages the Software Asset Management (SAM) module of IT Asset Management (ITAM). o Complete the CMDB buildout for the following primary CI classes: Computers, Servers, Applications, Databases, Routers, Switches o Review and make recommendations on existing CMDB. o Complete SNOW Discovery by reviewing existing configurations More ❯
history o Recent experience in a data centric operations environment utilizing commercial tools to provide actionable insights and situational awareness. o Configurationmanagementdatabase (CMDB) experience Desired Qualifications o Experience with network monitoring, network performance, and network health and integrating with the ServiceNow platform. o Background in data science/ More ❯
Service Providers (MSPs). Maintain accurate network diagrams and documentation. Contribute to annual Crypto Key management processes. Update and maintain the ConfigurationManagementDatabase (CMDB). Participate in an on-call rota (approximately 1 week in 4) providing out-of-hours technical support. Essential Skills & Experience: Active Developed Vetting (DV More ❯
Service Providers (MSPs). Maintain accurate network diagrams and documentation. Contribute to annual Crypto Key management processes. Update and maintain the ConfigurationManagementDatabase (CMDB). Participate in an on-call rota (approximately 1 week in 4) providing out-of-hours technical support. Essential Skills & Experience: Active Developed Vetting (DV More ❯
ServiceNow Architect or Senior Consultant in a client-facing role. Strong expertise in multiple ServiceNow modules, especially: ITSM (Incident, Problem, Change, Request) ITOM (Discovery, CMDB, Event Management) HRSD (Human Resources Service Delivery) CSM (Customer Service Management) Service Portal, Flow Designer, Integration Hub Experience with designing and implementing integrations via REST …/SOAP APIs and MID Servers. Strong understanding of CMDB, service mapping, and data modelling. Ability to manage client relationships and deliver workshops/presentations. Knowledge of Agile/Scrum methodologies. ServiceNow Certified Implementation Specialist or ServiceNow Certified System Administrator. This is a fantastic opportunity to work on high-impact More ❯
Job Description IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage More ❯
of effort for possible solutions to meet requirements being approved by the CCB. Develop Service Design Packages Develop and configure a ConfigurationManagementDatabase (CMDB) and Asset ManagementDatabase (AMDB) . Release and Deployment Management: Manage and support deployment releases into the live environment in a controlled manner to maintain More ❯
BMC Discovery and Cisco FindIT), to track and update IT assets and configuration items Ensure the accuracy and completeness of the ConfigurationManagementDatabase (CMDB) Collaborate with IT and business teams to identify and document configuration items and their relationships Perform regular audits and reconciliations of IT assets and configurationMore ❯
processes, obsolescence management) within a leading aerospace customer organization as a full-time Inetum employee. You'll have the following responsibilities · Audit CMDB (ConfigurationManagementDatabase) data quality. · Efficiency analysis with 10 “CMMi” maturity criteria and SWOT interviews to perform RCA. · Action planning and governance framework for improved lifecycle management. … ll have the following skills & experience · HND/Degree in Business Information Technology or relevant experience · Project management certification PMP/APM/Prince · CMDB & data analysis, and expertise in process improvement. · Experience & understanding of equipment lifecycle management · Requirements analysis, refinement, and documentation using CMMi & RASCI · Working knowledge of project More ❯
work history • Recent experience in a data-centric operations environment utilizing commercial tools for actionable insights and situational awareness. • Experience with ConfigurationManagementDatabase (CMDB). Benefits and Perks: Competitive salary and comprehensive benefits package Commitment to diversity and inclusion in the workplace. Opportunities for professional growth and development. Company More ❯
activities Maintain life cycle of IT assets and ensure the completeness of their technical & functional information including their relations in the configurationmanagementdatabase (CMDB) Provide guidance and support to internal teams regarding the proper usage of IT platform solutions Propose continuous improvement Your boarding pass: You are service oriented More ❯
activities Maintain life cycle of IT assets and ensure the completeness of their technical & functional information including their relations in the configurationmanagementdatabase (CMDB) Provide guidance and support to internal teams regarding the proper usage of IT platform solutions Propose continuous improvement Your boarding pass: You are service oriented More ❯
activities Maintain life cycle of IT assets and ensure the completeness of their technical & functional information including their relations in the configurationmanagementdatabase (CMDB) Provide guidance and support to internal teams regarding the proper usage of IT platform solutions Propose continuous improvement Your boarding pass: You are service oriented More ❯
activities Maintain life cycle of IT assets and ensure the completeness of their technical & functional information including their relations in the configurationmanagementdatabase (CMDB) Provide guidance and support to internal teams regarding the proper usage of IT platform solutions Propose continuous improvement Your boarding pass: You are service oriented More ❯
resolution status Communicate incident ticket: change request updates with managers, team members, service providers, customers, and stakeholders Update incident: change documentation, configurationmanagementdatabase (CMDB), knowledge articles, training resources and other documentation Conduct back-end device configuration, manage security settings, and protocols Participate in the administration of multiple critical network More ❯