of effort for possible solutions to meet requirements being approved by the CCB. Develop Service Design Packages Develop and configure a ConfigurationManagementDatabase (CMDB) and Asset ManagementDatabase (AMDB) . Release and Deployment Management: Manage and support deployment releases into the live environment in a controlled manner to maintain More ❯
BMC Discovery and Cisco FindIT), to track and update IT assets and configuration items Ensure the accuracy and completeness of the ConfigurationManagementDatabase (CMDB) Collaborate with IT and business teams to identify and document configuration items and their relationships Perform regular audits and reconciliations of IT assets and configurationMore ❯
site based in Arlington, VA. The candidate will work with a team of engineers focused on maintaining the integrity of the ConfigurationManagementDatabase (CMDB). The team is focused on adapting industry standard best practices while developing and enhancing automated network reconciliation and discovery. The candidate must be a More ❯
processes, obsolescence management) within a leading aerospace customer organization as a full-time Inetum employee. You'll have the following responsibilities · Audit CMDB (ConfigurationManagementDatabase) data quality. · Efficiency analysis with 10 “CMMi” maturity criteria and SWOT interviews to perform RCA. · Action planning and governance framework for improved lifecycle management. … ll have the following skills & experience · HND/Degree in Business Information Technology or relevant experience · Project management certification PMP/APM/Prince · CMDB & data analysis, and expertise in process improvement. · Experience & understanding of equipment lifecycle management · Requirements analysis, refinement, and documentation using CMMi & RASCI · Working knowledge of project More ❯
work history • Recent experience in a data-centric operations environment utilizing commercial tools for actionable insights and situational awareness. • Experience with ConfigurationManagementDatabase (CMDB). Benefits and Perks: Competitive salary and comprehensive benefits package Commitment to diversity and inclusion in the workplace. Opportunities for professional growth and development. Company More ❯
activities Maintain life cycle of IT assets and ensure the completeness of their technical & functional information including their relations in the configurationmanagementdatabase (CMDB) Provide guidance and support to internal teams regarding the proper usage of IT platform solutions Propose continuous improvement Your boarding pass: You are service oriented More ❯
activities Maintain life cycle of IT assets and ensure the completeness of their technical & functional information including their relations in the configurationmanagementdatabase (CMDB) Provide guidance and support to internal teams regarding the proper usage of IT platform solutions Propose continuous improvement Your boarding pass: You are service oriented More ❯
resolution status Communicate incident ticket: change request updates with managers, team members, service providers, customers, and stakeholders Update incident: change documentation, configurationmanagementdatabase (CMDB), knowledge articles, training resources and other documentation Conduct back-end device configuration, manage security settings, and protocols Participate in the administration of multiple critical network More ❯
their in house developed applications and application integrations for both in house and 3rd party applications. Responsibilities Junior Architect Accuracy and Completeness of the CMDB – The CMDB records and defines the architecture, tooling and interconnectivity of the organisation. This role will take ownership of the CMDB, ensuring the contents remains … the accuracy of this data and cooperate with Solution Architects to agree schemas and various stakeholders to collect data. Integration and automation of the CMDB with consuming applications and activities – The CMBD is used to define objects in the service desk, interface to Important Business Services (IBSs), reports for regulators … general understanding the IT Architecture. Stakeholder Management – The role will need to collect, contrast and balance a range of stakeholder inputs to both the CMDB and Solution Designs. The role must seek the best, long term, strategic outcome in these Forum Attendance – The role will attend, contribute and in some More ❯
their in house developed applications and application integrations for both in house and 3rd party applications. Responsibilities Junior Architect Accuracy and Completeness of the CMDB – The CMDB records and defines the architecture, tooling and interconnectivity of the organisation. This role will take ownership of the CMDB, ensuring the contents remains … the accuracy of this data and cooperate with Solution Architects to agree schemas and various stakeholders to collect data. Integration and automation of the CMDB with consuming applications and activities – The CMBD is used to define objects in the service desk, interface to Important Business Services (IBSs), reports for regulators … general understanding the IT Architecture. Stakeholder Management – The role will need to collect, contrast and balance a range of stakeholder inputs to both the CMDB and Solution Designs. The role must seek the best, long term, strategic outcome in these Forum Attendance – The role will attend, contribute and in some More ❯
Key Required Skills: Solid ServiceNow CMDB/SAM/HAM Implementation Development experience; Experience in ServiceNow Design and Architecture; Knowledge of infrastructure platforms Position Description: Serve as the Senior ServiceNow developer responsible for implementing CMDB/SAM/HAM solution design using best industry practices. Facilitate requirements gathering and document … years of experience with importing and exporting data to ServiceNow using data loads, transform maps and transform scripts. 5 years of experience developing ServiceNow CMDB/SAM/HAM modules including good understanding of Discovery processes, Software Entitlements and Reconciliation, Hardware Asset Product Life Cyle. ServiceNow Certified Application Developer (CAD … FACTORS TO HELP YOU SHINE (Required Skills) These skills will help you succeed in this position: Solid ServiceNow Developer knowledge (multiple modules and includes CMDB/SAM/HAM) experience. Skills with using JavaScript, REST and SOAP integrations. Experience with ServiceNow App Engine Studio with UI Builder Experience designing and More ❯
ServiceNow Fundamentals Certified (CSA) and Implementation Specialist Certified (CIS) in at least two of the following module ITSM, ITBM, ITOM (Event Management), HR, SAM, CMDB and ServiceNow microcertification on various areas including Performance Analytics. Demonstrate strong technical competences having worked on projects covering the above module and having provided the … or more of the following ServiceNow technologies/modules: Incident and Change Management (ITSM) Project/Portfolio Suite (ITBM) Discovery/Asset Management (ITOM - CMDB) Service Portal HR service Portal, HR Service Catalog Virtual Agent Event Management (ITOM - Event Management) Additional Preferred Technical and Professional Experience Experience with PowerShell Experience More ❯
Reston, Virginia, United States Hybrid / WFH Options
ICF
development, and implementation of scoped applications and enhancements across the ServiceNow platform. You will also assist in implementing ITSM best practices and contribute to CMDB, reporting, and overall platform stability and enhancements. Description As a ServiceNow Developer, you will be responsible for building, customizing, and supporting scoped applications, as well … maintain high-quality ServiceNow functionality across the platform. The ideal candidate will be a self-starter with experience in ServiceNow application development, ITSM, and CMDB best practices. Familiarity with reporting and performance analytics is a plus. This individual will demonstrate strong communication skills and attention to detail, with a proven … reviews and provide input on architectural decisions and platform enhancements. Provide hands-on technical expertise in ServiceNow development, including scripting, integrations, and automation. Support CMDB-related enhancements and data integrity initiatives. Create and maintain dashboards and performance analytics reports as needed. Ensure code quality and maintain platform stability through adherence More ❯
scalable, secure ServiceNow architectures aligned with enterprise service management goals. Development & Customization : Build and enhance ServiceNow modules, workflows, and integrations across ITSM , ITOM , and CMDB . Operational Excellence : Continuously improve ServiceNow operations, ensuring alignment with ITIL best practices and efficiency KPIs. Stakeholder Collaboration : Translate business needs into smart, scalable ServiceNow … enterprise-scale environments. Strong knowledge of ITIL processes , ServiceNow best practices , and enterprise integration patterns . Hands-on expertise with key modules: ITSM , ITOM , CMDB , Flow Designer , IntegrationHub . Solid understanding of Agile methodologies , with the ability to break down user stories into actionable ServiceNow features. Experience in documentation and More ❯
We are seeking a dynamic and detail-oriented ServiceNow ITSM Process Systems Engineer - Mid to lead an effort to review and update IT Service Management (ITSM) processes on the ServiceNow platform. This role bridges the gap between business requirements and More ❯
for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the ConfigurationManagementDatabase (CMDB) and Software Asset Management to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential … delivering service improvements. Desirable Criteria: Experience managing web platforms (e.g., SharePoint, WordPress), ensuring optimisation and security. Knowledge of asset management, including managing ConfigurationManagement Databases (CMDB) and software tracking. Familiarity with service monitoring frameworks and the ability to maintain an IT service catalogue to support user engagement. Once you will More ❯
equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness. 2) Manages change controls for documentation within a configurationmanagementdatabase (CMDB) and performs corrective action on any discrepancies or findings. 3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently More ❯
equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness. 2) Manages change controls for documentation within a configurationmanagementdatabase (CMDB) and performs corrective action on any discrepancies or findings. 3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently More ❯
equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness. 2) Manages change controls for documentation within a configurationmanagementdatabase (CMDB) and performs corrective action on any discrepancies or findings. 3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently More ❯
equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness. 2) Manages change controls for documentation within a configurationmanagementdatabase (CMDB) and performs corrective action on any discrepancies or findings. 3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently More ❯
equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness. 2) Manages change controls for documentation within a configurationmanagementdatabase (CMDB) and performs corrective action on any discrepancies or findings. 3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently More ❯
equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness. 2) Manages change controls for documentation within a configurationmanagementdatabase (CMDB) and performs corrective action on any discrepancies or findings. 3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently More ❯
corporate Service Now foundations such as HRSM (Incident, Problem, Change, Knowledge, Catalogue), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and ConfigurationManagementDatabase (CMDB). Improvement of automated complex and non-complex processes and manual checks on data received, liaison with data providers to address issues. Maintaining, analysing and More ❯
for the VoIP system • Develop and implement a change management process to handle system updates, modifications, and enhancements. Maintain a detailed configurationmanagementdatabase (CMDB) to track all assets, changes, and configurations. • Perform security assessment reports and risk mitigation plans; documentation of applied security patches and updates. Required Skills: • Ability More ❯
for the VoIP system • Develop and implement a change management process to handle system updates, modifications, and enhancements. Maintain a detailed configurationmanagementdatabase (CMDB) to track all assets, changes, and configurations. • Perform security assessment reports and risk mitigation plans; documentation of applied security patches and updates. Required Skills: • Ability More ❯