ServiceNow System Administrator / Junior Developer
- Hiring Organisation
- SD Solutions LLC
- Location
- Laurel, Maryland, United States
- Employment Type
- Permanent
- Salary
- USD Annual
platform administration, configuration, operational support, and development assistance for the IRS IRWorks ServiceNow environment. The position will support users, workflows, access controls, CMDB, releases, upgrades, testing, and platform maintenance while working alongside senior developers and architects.Key ResponsibilitiesPerform day-to-day ServiceNow platform and maintain users, groups, roles, and access controls.Administer … Service Catalog items and related workflows.Configure workflows and automation using Flow Designer.Support SLA configuration and CMDB records and support CSDM compliance.Troubleshoot user and platform issues.Create and manage Update Sets.Support instance cloning and environment with ServiceNow upgrades, patches, and releases.Perform platform health and maintenance activities.Develop basic ServiceNow scripts and incident, problem ...