Management of OS device images for onboarding/provisioning. Management of software deployment updates via Windows/Office Updates. Maintenance of Asset register and CMDB as part of the Change Management process (Configuration Items). Configuring a device so it performs as expected using the bundled operating system, business/ More ❯
the OKTA service for the purpose of authentication and authorisation Set Up Org2org and SCIM Configuration In OKTA Manage designated technical team members Maintain CMDB & Service Catalogue & technical documentation relating to IDAM configuration items Participate in the IDAM Change Management process What you'll need: Certified to OKTA Administrator level More ❯
truth for firewall configurations and parameters. Ensure accurate synchronization between NetBox and the firewall management platform. Collaboration and Support: Collaborate with network, security or CMDB teams to ensure firewall designs align with overall infrastructure goals. Provide technical guidance and mentorship to operational teams on automation best practices. Monitoring and Optimization More ❯
accordance with existing standards. Ensure orderly termination/disposal of network devices, circuits, and components. Update equipment status in Information Resource Management (IRM) and CMDB and provide decommissioning reports. Establish transition plans to ensure smooth transition of networks, applications, systems, and equipment. Coordinate with JSP Engineers to conduct acceptance tests More ❯
Slough, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
related equipment. Cable and Airflow management. Equipment racking/de-racking; connection of all cabling (data, power). Labelling of equipment. Maintaining DCIM and CMDB records. Disk and other FRU replacement. Ensuring datacentre works are carried out to a very high standard of quality. Following all relevant standards and processes. More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
related equipment. Cable and Airflow management. Equipment racking/de-racking; connection of all cabling (data, power). Labelling of equipment. Maintaining DCIM and CMDB records. Disk and other FRU replacement. Ensuring datacentre works are carried out to a very high standard of quality. Following all relevant standards and processes. More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Spencer Scott - Technology Recruitment
including OOBE. Azure AD (eg account provisioning/de-provisioning, permissions management). Service Desk ticketing systems, including workflow configurations and other modules (eg CMDB). Scripting knowledge wanted, ideally with PowerShell. This IT Service Desk Analyst opportunity will pay an annual salary up to £40,000, a 15% Annual More ❯
users You are experienced and have already worked in a similar position for at least 2 years You are familiar with ticketing tools and CMDB tools You have experience with MS Office Suite and Microsoft OS (Windows 7 and 10) You have knowledge of mobile devices and mobile phone services More ❯
Cloud, Storage migration on Cloud, etc ) Collaborate with other IT team to modernize IT operations on cloud (Backup, monitoring, scheduling ) Assess application portfolio (APM, CMDB) regarding cloud eligibility criteria and Migration factory capabilities (patterns ready). Interview applications teams to review collected information and gather missing one. Ability to lead More ❯
on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI … techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or More ❯
ServiceNow MID Server Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US The Opportunity: Come join our CACI team More ❯
insight. Ensure quality, interoperability, and usability. Manipulating data within databases and performing analysis of data. Assist in developing and maintaining the ConfigurationManagementDatabase (CMDB) models and defining and mapping IT services. Assist in maintaining the Data Catalog, an extensible metadata platform that provides capability to catalog data sources and … and databases. Experience in developing and maintaining integrations between databases and external systems, troubleshooting integration issues, and ensuring data synchronization Knowledge of configurationmanagement databases (CMDB). Proficiency in SQL and databasemanagement systems, LDAP and table administration, LDAP integration, performance tuning, data modeling, and data security. Proficiency in database … of databasemanagement systems like MySQL or Oracle OPTIONAL SKILLS: Strong analytical and problem-solving skills to identify and rectify data discrepancies within the CMDB Effective communication skills to work with various stakeholders and ensure the accuracy and integrity of CMDB data Knowledge of ServiceNOW Proficiency in Javascript About Avid More ❯
and consistently. The successful candidate will oversee the strategic acceptance, identification, storage, and withdrawal of all supported configuration items from both production and the CMDB platform. Role and Responsibilities This role is within the IT Asset Management team and involves working with other Mastercard functions such as Architecture, Platforms, Portfolio … in ITSM and knowledge of change management processes. Ensuring infrastructure needs for technical assets are accurately captured and governed. Defining KPIs and MPIs for CMDB operations and engaging with senior stakeholders. Possessing administrative expertise in the ITSM platform, BMC Discovery, and API functionalities. Driving continuous improvement on the ITSM platform … high-priority tasks effectively. Experience facilitating communication with stakeholders and customers. Data modeling expertise and experience with reporting tools, KPIs, and MPIs. Background in CMDB orchestration, data consumption, and supply management. Understanding of IT Asset Management, Technology Lifecycles, Change Portfolio, Security systems. Experience with BMC Remedy and integrations. Payments industry More ❯
Administrators' primary role is to survey Innovates estate and ensure that all the organisations assets are recorded and managed in the master asset database (CMDB) The IT Asset administrators will also assist the IT logistics team when required with physical stock control, stock reporting and provision of replenishment services ensuring More ❯
/manage change requests, follow up on activities, perform change tasks (IQ/OQ tests). Application Operations: Manage patching, create installation procedures, maintain CMDB, manage access, update guides. Job Requirements: Essential Skills: Strong ITSO SME support knowledge Experience with application upgrades and IT interventions Excellent communication in French and More ❯
Portfolio management, Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…) Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Additional experience in EAP is More ❯
Portfolio management, Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…) Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Additional experience in EAP is More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Wiltshire Farm Foods
performance and security metrics. Document & Design Develop high and low-level designs to meet challenging cloud infrastructure requirements. Maintaining meticulous technical documentation. Maintain the CMDB and ensure infrastructure documentation is accurate. Day-to-day Responsible for the daily operations & continued development of the cloud environments. Proficiently identifying, monitoring, and resolving More ❯
responsibility for telephone, mail & onsite IT service delivery to end-users and the administrative and organizational follow-up of tickets (incidents, request & changes) & updating CMDB, in order to provide a tangible and fast end user IT service. Second part of the role is to maintain the IT-infrastructure, resolve structural More ❯
Top Skills' Details 1. 2-10 years of experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to get their Sec+ certification within first 2 weeks of starting Candidate must be able to be … data migration as needed. • Design and implement solutions following established ConfigurationManagement policies and standards. • Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a More ❯
Problem, Change, Knowledge, and other modules. Required Skills and Experience 1. 7+ years of experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to obtain CompTIA Sec+ certification within first 2 weeks of starting … data migration as needed. • Design and implement solutions following established ConfigurationManagement policies and standards. • Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a More ❯
and AWS-related tooling, including custom applications, integrations, AI & flows. Develop applications and integrations across platforms such as ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre, Integration Hub, and observability tools (e.g., Datadog, Splunk, AWS CloudWatch, Prometheus, etc.). Ensure seamless interoperability between service operations tooling and cloud-native … service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and More ❯
Royal Devon University Healthcare NHS Foundation Trust
corporate Service Now foundations such as HRSM (Incident, Problem, Change, Knowledge, Catalogue), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and ConfigurationManagementDatabase (CMDB) Improvement of automated complex and non complex processes and manual checks on data received, liaison with data providers to address issues. . Maintaining and analyse More ❯
of SAML 2 vs OIDC/OAuth Enterprise applications Conditional access policies SCIM (capabilities) Sync between on-prem and cloud (basics, time to complete) CMDB Export/sort/filter applications based on multiple criteria PM Excel/PowerPoint heavy Pivot charts/tables Scheduling for meetings w/engineers More ❯
ServiceNow Service Manager/cmdb & csdm/itl/Scripting/rest/soap/data flows We are seeking an experienced ServiceNow Service Manager to take strategic ownership of the ServiceNow platform, supporting mid- to long-term development and ensuring alignment with business needs. This role requires a blend … presentations and demos that align platform strategy with business goals. Support and mentor team members with ServiceNow training and knowledge sharing. Manage and maintain CMDB and align with Common Service Data Model (CSDM) standards. Core Skills & Experience: 5-7 years of hands-on ServiceNow development or management experience. Proven ability … them into technical solutions. Experience with upgrade and patch management within ServiceNow. Proficiency in managing update sets and promoting code across instances. Knowledge of CMDB design, discovery, and maintenance including KPI reporting. Experience with system integrations and common integration methods. Familiar with ServiceNow development and administration techniques. Strong communication and More ❯