london (city of london), south east england, united kingdom Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRMManager with strong Salesforce Marketing Cloud (SFMC) experience to join their … expanding CRM function. This is a hands-on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM … forward. What Youll Be Doing Youll play a key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and More ❯
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRMManager with strong Salesforce Marketing Cloud (SFMC) experience to join … their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams - teaming up with an internal SFMC Engineer to build campaigns, enhance … the CRM infrastructure, and continuously push performance forward. What You’ll Be Doing You’ll play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRMManager with strong Salesforce Marketing Cloud (SFMC) experience to join … their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance … the CRM infrastructure, and continuously push performance forward. What You’ll Be Doing You’ll play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and More ❯
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRMManager with strong Salesforce Marketing Cloud (SFMC) experience to join … their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance … the CRM infrastructure, and continuously push performance forward. What You’ll Be Doing You’ll play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRMManager with strong Salesforce Marketing Cloud (SFMC) experience to join … their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance … the CRM infrastructure, and continuously push performance forward. What You’ll Be Doing You’ll play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AJ Bell
Job Description We’re looking for an experienced Senior CRMManager with hands on Bloomreach expertise to join AJ Bell on a 6-month fixed term contract. You’ll play a key role in enhancing, strengthening, and future proofing our CRM operations as the team continues to grow and evolve. This is a hands on, delivery … focused role for someone who thrives on improving processes, ensuring quality, and upskilling others in Bloomreach best practice. You’ll take ownership of CRM activity across BAU and campaign work, ensuring accuracy, compliance, and timeliness, while embedding best practice processes and coaching a growing team to confidently manage Bloomreach. What You’ll Do: Oversee the daily operations of the … CRM team, managing workloads, priorities, and delivery timelines across BAU and campaign activity. Act as the final QA checkpoint for all CRM communications, ensuring the right message reaches the right customer, at the right time. Review and re-document CRM processes (including approvals and governance), creating clear, user friendly documentation. Work with internal stakeholders to embed new More ❯
guernsey, channel islands, united kingdom Hybrid / WFH Options
Harnham
CRM Campaign Manager 3-4 Month Contract 360 Per Day Outside IR35 Remote Working (Must be based in the UK) Were supporting a fast-growing marketing team experiencing a surge in new client work including major campaign activity for a leading brand and an exciting new account launching in November. With demand ramping up we are looking … Cloud. Youll collaborate closely with internal stakeholders and clients to ensure campaigns are delivered on time, on brand, and to a high technical standard. Key Responsibilities Build and deploy CRM and lifecycle campaigns in Braze (and occasionally SFMC). Support clients through campaign setup, QA, and reporting to ensure seamless delivery. Partner with internal strategy, data, and creative teams … and ensure best practice is followed across all workflows. Skills & Experience Certified Braze Expert (required) with strong, hands-on experience in campaign building and journey automation. Solid understanding of CRM workflows, audience segmentation, and lifecycle marketing. Confident working client-side, able to communicate technical concepts clearly and concisely. Experience with Salesforce Marketing Cloud is a strong plus, especially around More ❯
CRM Campaign Manager 3-4 Month Contract £360 Per Day Outside IR35 Remote Working (Must be based in the UK) We’re supporting a fast-growing marketing team experiencing a surge in new client work including major campaign activity for a leading brand and an exciting new account launching in November. With demand ramping up we are … You’ll collaborate closely with internal stakeholders and clients to ensure campaigns are delivered on time, on brand, and to a high technical standard. Key Responsibilities Build and deploy CRM and lifecycle campaigns in Braze (and occasionally SFMC). Support clients through campaign setup, QA, and reporting to ensure seamless delivery. Partner with internal strategy, data, and creative teams … and ensure best practice is followed across all workflows. Skills & Experience Certified Braze Expert (required) with strong, hands-on experience in campaign building and journey automation. Solid understanding of CRM workflows, audience segmentation, and lifecycle marketing. Confident working client-side, able to communicate technical concepts clearly and concisely. Experience with Salesforce Marketing Cloud is a strong plus, especially around More ❯
Senior CRM Executive (Retention) - Global Location: Remote UK Hours: Full-time (37.5 hours per week) The Senior CRM Strategy Executive Global plays a strategic and analytical role in scaling CRM retention programs across all markets. With a deep understanding of behavioural insights, automation, and lifecycle strategy, this role is pivotal in shifting CRM from single-send … will use data, behavioural insight, competitor research and experimentation to improve customer lifetime value, reduce churn, and maximise the commercial value provided by CRM. Develop and own the global CRM retention strategy for free trial and paying user segments. Drive AB testing and experimentation, partnering with analytics to assess impact on CLTV, churn, and conversion Align with local CRM … are insight-informed and localised effectively Integrate loyalty, reactivation, and upgrade strategies across regions using first- and third-party data Collaborate with product, commercial, and local marketing to ensure CRM campaigns drive business growth Build dashboards and reports that translate funnel data into actionable insight for senior leadership Identify and scope improvements to CRM tools and workflows, working More ❯
Your role: We are looking for a detail-oriented and hands-on CRM Operations Manager to join our CRM team at The Times and The Sunday Times. You will play a pivotal role in the end-to-end execution of campaigns that support our acquisition, retention, and engagement goals. This role is ideal for someone who … enjoys working in CRM platforms and campaign tools, with strong operational discipline and a knack for building efficient workflows. Day to day you will: Own the end-to-end campaign execution process: from audience selection and targeting in the Customer Data Platform (Hightouch) through to deployment in the Campaign Execution Platform (Adobe) Build, test, and deploy multi-channel campaigns … app and SMS) with precision and consistency Develop and maintain workflow automations, campaign journeys, and segmentation logic Carry out campaign QA and proofs to ensure flawless execution Collaborate with CRM managers and creatives on a daily basis Support continuous optimisation of campaigns by ensuring accurate tagging, tracking, and reporting setup Troubleshoot campaign or workflow issues and recommend operational improvements More ❯
Senior Industry Marketing Manager SaaS/Data & AI London-Hybrid We're hiring a Senior Industry Marketing Manager to define and execute a global marketing strategy for a key growth vertical. This role is ideal for a commercially minded, strategic marketer who thrives on collaboration and wants to make an impact in a fast-paced, scaling … insight for refining marketing strategy. Proven experience in Public Sector marketing gained within a B2B technology business. Solid understanding of ABM, field marketing, and cross-functional collaboration. Familiarity with CRM and marketing automation tools such as Salesforce, HubSpot, or similar. c90K + bonus More ❯
Position: Campaign Manager (Braze) Type: Hybrid (2- 3 days in office) 3 months with possible extension Location: London £300 - £380 p/day Inside IR35 New Campaign Manager Opportunity. … We're seeking a skilled campaign manager/executive to join a Digital Marketing Consultancy on an interim basis to support on a couple of major client CRM projects involving the Braze platform. In this role, you'll take charge of managing digital marketing campaigns across diverse channels, offering crucial support for campaign migration planning and delivering More ❯
Position: Campaign Manager (Braze) Type: Hybrid (2- 3 days in office) 3 months with possible extension Location: London £300 - £380 p/day Inside IR35 New Campaign Manager Opportunity. … We're seeking a skilled campaign manager/executive to join a Digital Marketing Consultancy on an interim basis to support on a couple of major client CRM projects involving the Braze platform. In this role, you'll take charge of managing digital marketing campaigns across diverse channels, offering crucial support for campaign migration planning and delivering More ❯
We are looking for an experienced CRM lead for an innovative tech scale-up whose purpose is to build meaningful connections with their customers by producing meaningful moments. You will take ownership of developing and delivering CRM strategies and campaigns that drive engagement and retention. Key responsibilities: Own the end-to-end strategy, comms plan and produce the … calendarised CRM content. Elevate the creative and messaging used in all CRM campaigns to tell persuasive stories and inspire our customers to produce more of their memories. Manage and optimise the cross-functional production process - collaborating closely with our in-house creative, copywriting, data and product teams. Define clear goals and KPIs for each campaign, adopting a high … frequency test-and-learn methodology across all CRM channels. Monitor performance and provide insightful reporting to continuously improve engagement and conversion from our calendarised CRM campaigns. You will come from D2C background ideally app-based or ecommerce and have a deep knowledge of CRM best practice and be a natural story teller. The role is based More ❯
london (city of london), south east england, united kingdom
Rachel Zaoui Marketing & Digital Recruitment
We are looking for an experienced CRM lead for an innovative tech scale-up whose purpose is to build meaningful connections with their customers by producing meaningful moments. You will take ownership of developing and delivering CRM strategies and campaigns that drive engagement and retention. Key responsibilities: Own the end-to-end strategy, comms plan and produce the … calendarised CRM content. Elevate the creative and messaging used in all CRM campaigns to tell persuasive stories and inspire our customers to produce more of their memories. Manage and optimise the cross-functional production process - collaborating closely with our in-house creative, copywriting, data and product teams. Define clear goals and KPIs for each campaign, adopting a high … frequency test-and-learn methodology across all CRM channels. Monitor performance and provide insightful reporting to continuously improve engagement and conversion from our calendarised CRM campaigns. You will come from D2C background ideally app-based or ecommerce and have a deep knowledge of CRM best practice and be a natural story teller. The role is based More ❯