. Email Marketing Analyst - Customer Lifecycle Focus page is loaded Email Marketing Analyst - Customer Lifecycle Focus locationsLondon time typeFull time posted onPosted Today time left to applyEnd Date: July 31, 2025 (30+ days left to apply) job requisition idSR-31344 It's fun to work in … a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Email Marketing Analyst - Customer Lifecycle Focus Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision … Vendor' and a 'Vendor to Watch' by Gartner.Please visit for more information about FractalWe are looking for a highly analytical and strategic Email Marketing Analyst with a focus on Customer Lifecycle Marketing. In this role, you will be responsible for analyzing and optimizing email campaigns throughout the entire More ❯
CustomerAnalyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a CustomerAnalyst to join their team to help drive omni-channel journey optimisation THE ROLE As the CustomerAnalyst, you will use your SQL/bigQuery experience … to work on a range of projects within the customer analytics space. You will be comfortable providing insight & recommendations back to both technical and non-technical stakeholders in the process, and have good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and … predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS £35,000-£40,000 (dependent on experience) HOW TO APPLY Please More ❯
Customer Insight Analyst South Manchester - Hybrid Forward Role are excited to be working with a customer focused business in South Manchester, who are looking for a commercially minded Customer Insight Analyst with a strong focus on customer behaviour and churn analysis to join a … digital business. This is a unique opportunity to use data to genuinely shape and influence strategic decisions across a diverse product portfolio. As the Customer Insight Analyst, your core focus will be digging into customer behaviours, what drives them, what keeps them engaged, and what makes them … that can be clearly communicated to a range of stakeholders across marketing, product, and leadership teams. Your work will directly inform initiatives to boost customer engagement, improve retention, and optimise overall business performance. Role & Responsibilities: Analyse performance and customer behaviour data to uncover actionable insights. Identify churn patterns More ❯
Customer Insight Analyst South Manchester - Hybrid, 3 days per week Forward Role are excited to be working with a customer focused business in South Manchester, who are looking for a commercially minded Customer Insight Analyst with a strong focus on customer behaviour and churn … digital business. This is a unique opportunity to use data to genuinely shape and influence strategic decisions across a diverse product portfolio. As the Customer Insight Analyst, your core focus will be digging into customer behaviours, what drives them, what keeps them engaged, and what makes them … that can be clearly communicated to a range of stakeholders across marketing, product, and leadership teams. Your work will directly inform initiatives to boost customer engagement, improve retention, and optimise overall business performance. Role & Responsibilities: Analyse performance and customer behaviour data to uncover actionable insights. Identify churn patterns More ❯
Business AnalystCustomer Care - The Bridge Between Business & customers. Are you the missing link between customer needs and smart, efficient Customer Care solutions? Do you love translating business challenges into seamless workflows? Then keep reading, this might be your next challenge! At Codux, you'll be … at the heart of everything we do. In addition, you'll gain the opportunity to work on groundbreaking projects that shape the future of customer service, leveraging cutting-edge technology to drive tangible results. If you're ready to be a catalyst for change and help revolutionize customer … client , understand their needs and priorities and work together to find the best way to bring their goals to life. Design the future of customer care. Translate complex requirements into clear, strategic insights that shape seamless Salesforce solution Spot roadblocks before they hinder progress. Work closely with clients and More ❯
Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple … availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within … our Customer Service department. The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence More ❯
A dynamic and customer-focused organisation seeks a Customer Success Analyst to enhance client relationships, drive adoption of its solutions, and ensure customer satisfaction. This role involves proactive engagement, problem-solving, and data-driven insights to optimise customer experience and retention within a fast-paced … technology-driven environment. Client Details Customer Success Analyst, Cambridge: The business I am working with is expert in measuring flare gas. The business provide systems that work where no others can, developed over 40 years. The aim is to help industries reduce their gas flaring and emissions in … promote accurate measurement. Working with regulators around the world, they take a leading role in developing a clear path to reduce gas flaring. Description Customer Success Analyst, Cambridge: Sales Administration Conversion from quotes to orders into the system Via Salesforce and Syspro Order processing in Salesforce and Order More ❯
Customer Data Analyst London (Hybrid – 2 days in office) Full-Time | Permanent Up to £60,000 + benefits Join a global media powerhouse behind some of the most recognisable brands in publishing, radio, and digital content. They’re currently hiring a Customer Data Analyst to support … their Audio Division , helping shape smarter decisions across marketing, competitions, content strategy, and audience development. ROLE AND RESPONSIBILITIES: The Customer Data Analyst will have the following role and responsibilities: Analyse audience behaviour across digital and audio platforms to uncover trends, preferences, and engagement drivers Work on key initiatives … and experience, but please do apply even if you don't tick every box: Proficient in SQL for data querying and analysis Experience in customer or product analytics Exposure to A/B testing or test-and-learn frameworks Strong storytelling skills—able to turn complex data into clear More ❯
Customer Data Analyst London (Hybrid – 2 days in office) Full-Time | Permanent Up to £60,000 + benefits Join a global media powerhouse behind some of the most recognisable brands in publishing, radio, and digital content. They’re currently hiring a Customer Data Analyst to support … their Audio Division , helping shape smarter decisions across marketing, competitions, content strategy, and audience development. ROLE AND RESPONSIBILITIES: The Customer Data Analyst will have the following role and responsibilities: Analyse audience behaviour across digital and audio platforms to uncover trends, preferences, and engagement drivers Work on key initiatives … and experience, but please do apply even if you don't tick every box: Proficient in SQL for data querying and analysis Experience in customer or product analytics Exposure to A/B testing or test-and-learn frameworks Strong storytelling skills—able to turn complex data into clear More ❯
CUSTOMER DIGITAL ANALYST 📍 LONDON – 3 DAYS IN THE OFFICE 💰 SALARY – UP TO £45,000 🚫 NB – NO SPONSORSHIP PROVIDED THE COMPANY 🏢 This is a global leader in the health and beauty retail sector , operating across multiple markets with well-known brands both online and offline . As they continue … to invest in digital analytics , they’re looking for a talented analyst to help improve customer journeys, website performance, and eCommerce strategy . THE ROLE 📊 As a Customer Digital Analyst , you’ll be responsible for tracking, analysing, and optimising digital performance across websites and mobile apps. … You’ll work with GA4, A/B testing, and customer behavior analytics tools to provide insights that drive business decisions. This is a fantastic opportunity to make an impact in a fast-paced, data-driven environment , helping to shape digital strategy and improve customer experiences. 🚀 KEY RESPONSIBILITIES More ❯
CUSTOMER DIGITAL ANALYST 📍 LONDON – 3 DAYS IN THE OFFICE 💰 SALARY – UP TO £45,000 🚫 NB – NO SPONSORSHIP PROVIDED THE COMPANY 🏢 This is a global leader in the health and beauty retail sector , operating across multiple markets with well-known brands both online and offline . As they continue … to invest in digital analytics , they’re looking for a talented analyst to help improve customer journeys, website performance, and eCommerce strategy . THE ROLE 📊 As a Customer Digital Analyst , you’ll be responsible for tracking, analysing, and optimising digital performance across websites and mobile apps. … You’ll work with GA4, A/B testing, and customer behavior analytics tools to provide insights that drive business decisions. This is a fantastic opportunity to make an impact in a fast-paced, data-driven environment , helping to shape digital strategy and improve customer experiences. 🚀 KEY RESPONSIBILITIES More ❯
Gateshead, England, United Kingdom Hybrid / WFH Options
C&C Group Holdings Limited
Customer Service Analyst Full time 37.5 hours per week Salary: £24,000 - £25,000pa Location: Gateshead with hybrid working (expectation to be in the office 2 days a week) Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water … as our goals. Technology is the essence of what we do, but our people make us who we are. About the role As a Customer Service Analyst, you will join a supportive team providing daily assistance to our customers regarding our products and services through our helpdesk. Your … primary responsibility will be to deliver exceptional customer service, addressing enquiries and resolving issues efficiently and professionally. You will also conduct daily system checks, proactively identifying and escalating any problems that require further attention, as necessary. Operating within our helpdesk hours of 8am to 6pm, Monday to Friday, you More ❯
Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well as … environment . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … service. Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you More ❯
Customer Data Analyst 📍 Manchester (Hybrid – 2 days in office) 💼 Full-Time | Permanent 💰 Up to £60,000 + benefits Join a global media organisation that owns and operates some of the most iconic brands in publishing, radio, and digital content. They’re now hiring a Customer Data Analyst … actionable way to both technical and non-technical teams 🛠️ What you’ll need: Solid experience in SQL for querying and analysis Strong understanding of customer or product analytics Exposure to A/B testing or working in a test-and-learn environment Strong data storytelling skills – you can turn More ❯
Customer Feedback Collection & Data Management: Collect customer feedback across all channels, including app reviews, customer service tickets, social media, e-commerce platforms, and dealer feedback. Clean, classify, and archive feedback data to ensure accuracy and usability. Build and maintain a comprehensive VOC database with a robust and … service issues, user experience pain points), and drive the automation of feedback categorization. Data Analysis & Insight Generation: Utilize Excel and BI tools to analyze customer feedback data, including negative review breakdowns, satisfaction trends, and tracking high-frequency issues; deliver clear and actionable visual weekly/monthly reports. Identify and … summarize recurring customer pain points, and regularly communicate findings with relevant departments. Develop user persona reports and experience pain point analyses to support product improvement and strategic decision-making. Issue Resolution & Experience Optimization: Establish a rapid response mechanism for negative feedback in collaboration with customer service and technical More ❯
Customer Support Analyst - Reston, VA 20190 Security Clearance Requirement: TS/SCI CI Poly Position Description: Our client is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate problems and … Demonstrate expertise in federal acquisition processes Collaborate closely with the program management office team to facilitate end-of-fiscal-year activities Assist the government customer in monthly account reconciliation Contribute to the development and updates of Standard Operating Procedures (SOPs) and program documentation as necessary Provide expert-level support … or eligibility to obtain CI Polygraph Proficiency in providing Tier 2-3 Service Desk support Ability to thrive in a fast-paced environment Exceptional customer service skills with the ability to multitask Excellent communication abilities Capability to spearhead testing initiatives for releases when required Bachelor's preferred - may substitute More ❯
Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI CI Poly Location Note: On-Site Support Required Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate problems and processes, offering support, analysis, research, and expert advice. Collaboration is at the core of our work, as you'll engage with both government and contractor personnel in a cross-functional setting. Responsibilities: Deliver timely on-site support to customers Provide end … Demonstrate expertise in federal acquisition processes Collaborate closely with the program management office team to facilitate end-of-fiscal-year activities Assist the government customer in monthly account reconciliation Contribute to the development and updates of Standard Operating Procedures (SOPs) and program documentation as necessary Provide expert-level support More ❯
Customer Support Analyst Competitive + Bonus + Benefits Manchester, UK Permanent full time Step into the spotlight and become the person our customers rely on when no one else is online. At IRIS Software Group, we help schools around the world run smoothly with our award-winning iSAMS … youve got support experienceand maybe even some leadership know-howyou could be exactly who were looking for. What Will YouBe Doing? Taking ownership of customer queries via our helpdesk, phone, and email Troubleshooting software issues and escalating when needed Logging updates, keeping everything tidy, and categorising tickets correctly Spotting … with the team Supporting new starters and helping customers get the best from iSAMS. Who Are WeLooking For? Experience in a service desk or customer support environment Confidence using ticketing and incident logging systems Clear, calm communicationeven when things get busy A cool head, problem-solving mindset, and love More ❯
Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well as … environment . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … service. Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you More ❯
Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well as … environment . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … service. Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you More ❯
Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well as … environment . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … service. Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you More ❯
Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well as … environment . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … service. Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you More ❯
Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well as … environment . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … service. Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you More ❯
Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well as … environment . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … service. Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you More ❯
Customer Support Analyst Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Services/Business Support Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product , a huge global community , as well as … environment . Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do: As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues … service. Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate. If needed, you More ❯
