Are you ready to take Customer Value Management to the next level? We're building a new team to drive Customer Value Management (CVM) across our European retail markets, and we're looking for a Senior Business Analyst to join us. In this role, you'll be the bridge between strategy and action. Working closely with our … regional teams, you'll use data and insights to extend our customer-centric mindset, shape our performance tracking, and steer commercial decisions. Your in-depth understanding of business processes will ensure our CVM initiatives are successful on the ground. What you'll be doing Strategic partner to regional markets: Act as a trusted advisor to local leadership, aligning on … strategic priorities, interpreting market dynamics, and steering initiatives with measurable commercial and customer impact. Shape CVM evolution: Define and advance the vision for Customer Value Management by driving a holistic customer perspective and enabling market-wide personalization strategies. Embed a value-driven mindset : Collaborate with teams across markets to make business decisions based on customer value. More ❯
SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition systems operational environment for an Intelligence Community customer. This opportunity is ideal for budget analysts and program analysts with federal acquisition program experience. The Customer Relationship Manager (CRM) will provide support … into exceptionally complex problems and processes relating to financial and acquisition systems. This position works in a cross-functional team environment with government and contractor personnel. Timely on-site customer relations for users Ability to understand customer needs, identify problems and provide constructive acquisition resolutions. Excellent speaking, listening, and writing skills to interact well with customer. Prompt responses … to customer queries and the timely implementation of financial solutions and issue resolution End user support and interface management for financial systems Support for successful transaction processing Query development and troubleshooting Knowledge of Federal acquisition processes Ability to create and facilitate training modules related to the Financial Accounting System, Defense Travel System (DTS), and/or Government Purchasing Card More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom
Aspire Data Recruitment
Senior Customer Analysts Northampton/hybrid (2 days in the office) Negotiable An opportunity to drive customer strategy in a growing analytics team. What you’ll be doing. Understand customer behaviour, product, and financial performance to help maximise product performance, support product plans and drive key strategic initiatives Contribute to the design, test and build of complex … information across multiple decision engines to identify causal links between customer behaviour and business opportunities and performance Demonstrate an innovative approach to data-based problem solving, and have input into the development of a strategy that supports business strategy Collaborate in initiatives to support the accuracy, availability, granularity, and coverage of data, and those that implement new data management … and manipulation tools. Communicate the findings of analysis in meetings with senior stakeholders and in visually compelling reports or presentations. Develop the targeting approach to accurately identify and understand customer needs by designing tests, delivery campaigns and reviewing performance to ensure campaigns are executed effectively Share complex ideas, issues, and recommendations to gain agreement from different levels and backgrounds More ❯
Lead Data Analysts – Product & Customer Strategy London/hybrid (2 days in the office) Negotiable An opportunity to drive product and customer strategy in a growing analytics team. What you’ll be doing. Understand customer behaviour, product, and financial performance to help maximise product performance, support product plans and drive key strategic initiatives Contribute to the design … test and build of complex information across multiple decision engines to identify causal links between customer behaviour and business opportunities and performance Demonstrate an innovative approach to data-based problem solving, and have input into the development of a strategy that supports business strategy Collaborate in initiatives to support the accuracy, availability, granularity, and coverage of data, and those … and manipulation tools. Communicate the findings of analysis in meetings with senior stakeholders and in visually compelling reports or presentations. Develop the targeting approach to accurately identify and understand customer needs by designing tests, delivery campaigns and reviewing performance to ensure campaigns are executed effectively Share complex ideas, issues, and recommendations to gain agreement from different levels and backgrounds More ❯
Implementation partner : TCS Location: Minneapolis, MN (Day One Onsite) Job Description/Skills: Business Analyst with Order & Customer Data Management o Strong knowledge and hands on experience in Order Management & Customer Data Management. o Document business needs and features. o Document As-Is and To-Be business processes. o Facilitate User Story grooming sessions and create user More ❯