1 to 25 of 832 Permanent Customer Requirements Jobs

together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best … practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM … Being regarded as an expert in high quality ServiceNow implementation, with a number of specialisms youre the go to person for Translating business process requirements into technical design, creating best fit framework for scale-able implementation Presenting solutions and ServiceNow best practices to internal and external stakeholders Providing strong more »

the options for this particular role. Salary: £47,683 - £52,426 depending on experience What you'll be doing: Analyse new and emerging Customers requirements and provide a Safety and Avionic scoping together with a feasibility analysis for all the 7 main sub-systems teams Co-ordinate a review … of the provided requirements, either a Customer Statement of Requirements (SOR) or an EF System Requirements Document (SRD), to identify the initial Customer needs. The Customer requirements along with an assessment of the ConEmp scenarios are assessed to identify the ''Problem Space''. … for Weapon System Preliminary Hazard Analysis (WS PHA). The output is also captured in the ASFAR Co-ordinate initial technical assessments of the Customer Business Cases (BC) to identify and document the overall scope, impact of the change(s) and a potential solutions. The solutions will be analysed more »

Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus … wants”. Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the more »

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »

Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. … issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint … resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (i.e., pre more »

have an opportunity for a Senior Mechanical Systems Integration Engineer at our site in Yeovil. The successful candidate will be expected to be a customer technical point of contact and may be required to lead global Honeywell resources and external suppliers to define and align product designs with customer … definition, development and detailed design, which will involve interfacing to system performance analysis, system safety, system testing, electronic controls and the chief engineering organization. Requirements management, which will involve: The review and flow down of customer requirements to system and equipment specifications; including requirements validation and … the appropriate allocation of requirements Discussions and reviews of electronic controls requirements to ensure appropriate allocation of system functionality and requirements The use of the DOORS requirements management tool. Experience in the use of DOORS would be useful. The identification of requirement means of compliance and more »

for both fixed and mobile infrastructure networks across the operator and utility markets. Role Purpose: The Solution Architect (SA) is responsible for creating the customer solution, Statements of work, associated costs and High Level Design to support the proposal. They will work closely with the customer and account … teams refining the requirements, providing guidance, subject matter expertise and assist with strategy resulting in solutions that are deliverable, operational and commercially sound. The Solution Architect (SA) role is the Design Authority for the end-to-end technical solutions and services for the customer. The role will be responsible … to be offered. You will be responsible for the design, development, documentation and delivery of solutions for both active and passive technologies within the customer estate. Day to day you will evaluate new network and IT technologies, ensure systems are aligned to customer strategy, meeting customer requirements more »

Consultant to join their award-winning and growing team. The Microsoft D365 CE Lead Consultant will work with the client business users to gather requirements and with HCL’s Microsoft CE team of Architects, Consultants, Developers, and Testers for the solution delivery. The ideal candidate will have solid experience … of CE projects, to deliver efficiencies, repeatability or create strategic differentiation to other implementation partners Evaluate and understand business processes and prepare detailed business requirements and process maps Analyse client requirements and objectives to determine how software can best meet clients’ requirement and objectives Convert Customer requirements to functional specifications and functional design document Configure, test, and demonstrate all aspects and processes within D365 CE Convert Customer requirements to functional specifications and functional design documents Participate in handling System Acceptance Testing, System Integration Testing, End User Training, UAT, Cutover and Go Live# Create and more »

encompasses all the technical support of our customers, the provision of technical credibility in supporting sales campaigns and the delivery of professional services in customer engagements. The specialization is within the Functional Safety application group, with potentially cross-discipline solution aspects. Key Duties and Responsibilities Apply advanced safety process … and knowledge of functional safety and cyber security standards to provide highest level technical support to customers and Channel Partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Own the customer problems, proactively engage with selected accounts to provide comprehensive functional … classes. Scope and deliver professional services for projects which might include collaborative work with other field engineers in the same or different disciplines. Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in 1986, WGM has continued to develop its … company of choice. WGM Engineering are looking to recruit a Delivery Manager to lead the ES01 function, ensuring delivery is within budget and to customer requirements and standards. Full accountability for ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic … motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and leading the delivery teams. Implement and manage continuous improvement by highlighting deficiencies and recommending changes more »

and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in 1986, WGM has continued to develop its … company of choice. WGM Engineering are looking to recruit a Delivery Manager to lead the ES01 function, ensuring delivery is within budget and to customer requirements and standards. Full accountability for ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic … motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and leading the delivery teams. Implement and manage continuous improvement by highlighting deficiencies and recommending changes more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Space Development Agency (SDA), Missile Defense Agency (MDA), and Space Systems Command (SSC) programs. In addition to developing solutions, you will help the Government customer understand the value and benefits of the Leidos solution, explain technical features and transformation strategies, engage in proof of concepts, and troubleshoot potential problems. … by first having direct discussions with Customers to understand their key issues and needs, then identifying early, key discriminators, and orchestrating Leidos' solution from customer acceptance thru approval to proceed. Primary Responsibilities As part of this role, you will, provide expert design guidance for EW consisting of: Provide sound … strategy. Work with cross-functional product, business, and functional development teams across Leidos. Lead the capture of the system design requirements. Decompose high-level customer requirements into finer technical, functional and logical requirements. Facilitate identification of key technological differentiators that will enhance our product designs, enable a competitive more »

Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst or similar Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge Application Support Analyst Responsibilities : Customer Support: Reacting to first line application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside expected SLA internally to more »

Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge) Experience of working in a customer facing environment IT literate and familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of … in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live environment testing Anyone with C# programming knowledge would be very beneficial Junior IT Support Analyst Responsibilities : Customer Support: Reacting to first line … application queries Recording requirements within the customer ticketing and helpdesk system Replicating where necessary customer experiences within the internal environments Raising issues with the development team where necessary Tracking and ensuring that customer expectations and SLA’s are being met Escalating any items that fall outside more »