1 to 25 of 136 Permanent Customer Requirements Jobs with Remote Work Options

together, supporting each other, and growing together. We strive to continuously improve what we do, and we take pride in regularly receiving the highest customer satisfaction scores. Our Technical Architects shape, design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow best … practice. We offer expertise, tailored career prospects and the opportunity to work with a diverse customer base consisting of the UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM … Being regarded as an expert in high quality ServiceNow implementation, with a number of specialisms youre the go to person for Translating business process requirements into technical design, creating best fit framework for scale-able implementation Presenting solutions and ServiceNow best practices to internal and external stakeholders Providing strong more »

to take a key role in Xpedition s efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the … role are understanding customer s requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Documenting customer requirements and implementing Business Central/NAV on clients sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years experience The candidate will either have a proven track record as a more »

our dynamic team. We are looking for an experienced PLM (Product Lifecycle Management) Solution Architect who will play a key role in leading successful customer deployments of Aras Innovator solutions. You will lead the technical implementation team in the analysis of business needs, creation of system requirements from … customer requirements, planning, design, configuration, integration, testing, establishing performance metrics and deployment of PLM solutions. What you will be doing: You will be leading a technical implementation team in all aspects of solution deployment. You will facilitate workshops, develop solutions, build consensus across all stakeholders to ensure timely … of technology aligned to business value. You will develop conceptual solution architecture using combination of standard and custom applications to produce end-to-end customer solution. You will lead as well as support the development of requirements specifications, Use Cases, and functional specifications for customer sign off more »

for both fixed and mobile infrastructure networks across the operator and utility markets. Role Purpose: The Solution Architect (SA) is responsible for creating the customer solution, Statements of work, associated costs and High Level Design to support the proposal. They will work closely with the customer and account … teams refining the requirements, providing guidance, subject matter expertise and assist with strategy resulting in solutions that are deliverable, operational and commercially sound. The Solution Architect (SA) role is the Design Authority for the end-to-end technical solutions and services for the customer. The role will be responsible … to be offered. You will be responsible for the design, development, documentation and delivery of solutions for both active and passive technologies within the customer estate. Day to day you will evaluate new network and IT technologies, ensure systems are aligned to customer strategy, meeting customer requirements more »

encompasses all the technical support of our customers, the provision of technical credibility in supporting sales campaigns and the delivery of professional services in customer engagements. The specialization is within the Functional Safety application group, with potentially cross-discipline solution aspects. Key Duties and Responsibilities Apply advanced safety process … and knowledge of functional safety and cyber security standards to provide highest level technical support to customers and Channel Partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Own the customer problems, proactively engage with selected accounts to provide comprehensive functional … classes. Scope and deliver professional services for projects which might include collaborative work with other field engineers in the same or different disciplines. Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into more »

a DevOps environment. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

way of working. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

leaders of our business and industry. They are looking to recruit an experienced Application Consultant with a proven track record in working between the customer requirements, product vison and technical development teams. The role of the Energy Consultant will involve implementing our products in new and existing clients. … is also desirable. Our clients are primarily UK based utilities companies and as such work will be UK wide. Responsibilities • Responsible for translating the customer requirements into documentation for client implementation • Defining test scenarios based on requirements/design • Liaise with Test Manager on implementation test plans … Report to the Project Manager on project progress • Liaise with the Solution Architect on client requirements and solution design • Responsible for ensuring the delivery meets expected company standards (e.g. release documentation standards) • Liaison between the project technical teams and any third-party vendors. Qualifications Essential: • Subject matter expertise and more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

EvaluAgent is looking for ahome based Head of Solutions Engineering to expertly lead a remote team of skilled Sales Engineers, partnering with our sales & customer success teams, as a technical resource with commercial acumen. You'll be responsible for driving strong leadership in creating and maintaining a bar raising … a fast paced environment. Day to day you will: Lead and mentor a remote based team of Sales Engineers that partner with our Sales & Customer Success teams as a technical resource with commercial acumen You and your team will be responsible for understanding prospects and existing customers technical requirements … our solution can be a fit to add technical and commercial value Formulate & manage an on-going technical sales process that entails understanding a customer s requirements and filling the gaps through product demonstrations, presentations, and technical discussions to showcase value. Provide strategic guidance on developing customised product more »

Job Title: Control Systems Engineer (Beckhoff) Department: Nuclear Location: Stone and customer sites (likely 4 days a week) Salary: £45,000-£50,000 Hamilton Woods Engineering is working with a leading advanced automation and real-time business intelligence company specialising in Automation, Control and IT Solutions and Services with … office out of their customers site with remote working opportunities. Role Description: Development of PLC and/or SCADA system design and options from customer requirements PLC programming of control systems and configuration of SCADA from developed or given designs Involvement throughout whole software/systems lifecycle, from … configuration, and documentation (working throughout to full QA procedures) specifically production of design specifications and Test Specifications Installation and configuration/testing work at customer sites Working within project team to customer deadlines Essential Requirements: Engineering/Computer related or appropriate engineering qualification (degree/HND) or more »

team. You will be responsible for specification of phased arrays, which will involve specification writing, system simulation and algorithm development Role: Create detailed system requirements based on customer requirements Make sure requirements meet all relevant regulatory standards Define RF system board layout floorplan and layout strategies more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

ll report to the Engineering Leader and play a vital role in a dynamic Engineering Team. Your Role Take on the challenge of turning customer engineering requirements into bespoke software solutions, balancing time and cost constraints. Y You'll work with both commercial off-the-shelf components and … offers the chance to design and engineer a wide range of bespoke products, ensuring our clients benefit from high-quality, timely engineered solutions. Key Requirements: 3+ years in software design and development with National Instruments LabVIEW (CLD+ preferred) Experience in automated test, measurement, or control Strong system design and … worker and team collaborator Motivated to contribute to a dynamic business Ability to meet tight deadlines and deliver projects on time Skill in interpreting customer requirements within budget and timescale constraints Self-management and target achievement confidence Experience working in a multi-skilled design team Desirable Criteria: Knowledge more »

circuits, and providing electrical and mechanical services to customers both in the UK and internationally. As a home-based engineer, you will be visiting customer sites within the M25, Essex, Kent, Surrey, Slough, and Berkshire areas. You will work closely with the onsite lead engineer to manage the installation … projects, ensuring a quality service is delivered within agreed timescales. Main Duties: Provide electrical and mechanical services to customers Effectively manage escalations and reduce customer downtime Record and report all activities and maintenance requirements Promote sales of maintenance services and equipment Prepare technical reports and assist with quotations … Execute installations in line with customer requirements Abide by site Health & Safety requirements Will need to attend training and meetings at the head office in Sittingbourne, Kent on occasions. Requirements: 5 years' experience in field service or mechanical engineering Strong mechanical/electronic comprehension Electrical and more »

office, or a mix of both. As a Solution Consultant, you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolvers SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on best … Great Places to Work eight years in a row! Your day-to-day: Let's break it down! Project Delivery (90%) Measures of success : customer feedback (NPS, references), peer feedback, utilization,andproject margin Youll enable customers to take maximum advantage of our software by leading and participating in the … implementations. Consultation Educating customers on whats required for successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding more »

Job Title: Digital Automation Solution Consultant Location: UK Wide/Hybrid Salary: Excellent salary DOE + Bonus + Benefits Role purpose: This is a customer facing role that would suit someone coming from an existing or previous technical service management role. It is a hybrid role combining customer … and delivery that demonstrates the capabilities of the Digital Automation Practices solution portfolio. Key responsibilities: Support the Sales team as necessary in prospect/customer related calls & meetings. Ensure prospect and customer requirements are understood. Support the Sales team to complete the RFI/RFP technical process … response. Assist sales function in Proposal generation. Working with the customers in the definition of their "Road Map". Provide client workshops to define requirements and architecture. Develop demos of the required solution, knowledge of JavaScript, CSS, HTML. Skills and experience: Strong customer interactions skills to be credible more »

Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy. What you ll be doing The Engineering Innovation & Customer Solutions Director leads and oversees the strategy, planning and execution of the Pure s customer engineering solutions, and is responsible for creating a … data centres. The role sits at the interface between design, delivery and new investments, helping to drive continuous improvement in cost, speed of delivery, customer experience and profitability. It is a leadership role and will be expected to actively drive improvements in performance across the business. Ensure Pure s … data centre designs find the optimal balance of deliverability, cost and customer satisfaction Build and embed mutually value add networked relationships with customers, suppliers and internal stakeholders Create a progressive environment where thought leadership and innovation feed continuous improvement in design, engineering and new site selection strategy Look for more »

3rd Line Support Engineer, to join a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements - 2nd and 3rd Line, but also involved with the management and implementation experience of various devices, software and solutions including: Windows & Mac client devices … solutions Microsoft Intune and AutoPilot As the Workplace Operations Engineer/2nd 3rd Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: 2nd/3rd line support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request … Troubleshoot and resolve hardware and software issues Forming part of the support delivery team, reacting to customer requirements for implementation or changes Taking ownership of service-impacting issues for a customer's estate, and resolving the issue effectively whilst keeping the customer updated Supporting the Service more »

and testing component parts, processes and systems to develop new and improve core products. You will also be developing and recommending solutions to engineering requirements for complex or specialized projects or systems, to ensure that design objectives are met, including program scope, cost and schedule constraints. Systems Engineer Role … Responsibilities: Analyse customer requirements/requests and create design proposals both from scratch and adapting existing designs. Capture requirements, writing system and sub-system specifications and descriptions. Model solutions. Deliver design reviews. Validate design solutions. Create verification specifications, procedures and scripts, running testing and creating test reports. … Bring system components together and integrate. Participate and collaborate on design proposals to meet customer requests. Provide face to face support to customer with issues with current designs, negotiation of new solutions, test rig and aircraft ground test support. Systems Engineer Candidate Requirements: Bachelors degree (BS) (or more »

customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery … and rollout of mitigating actions to permanently fix the underlying issue Provide level 1,2 and 3 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Incident and problem management – taking over from 1st or 2nd line engineers where escalation … experience as a network manager/technical lead at a school or college Experience in managing or supporting projects Experience of working in a customer-facing role Supporting multi-site clients Education Service Delivery Manager – Skills & Experience: Intermediate level of knowledge and use of Microsoft Office applications All MS more »

to 17:30 What will you be doing? Implement new Key account business, establishing communication lines, SOPs, and credit applications. Ensure alignment between customer expectations and internal processes, driving behavior to achieve business goals. Develop and implement strategies, goals, and policies for Key account customers. Maintain a deep understanding … Key account customers' needs, developing SOPs to exceed expectations. Build relationships with internal and external stakeholders to meet expectations. Investigate and respond promptly to customer inquiries, problems, complaints, and escalations. Manage performance of direct reports, providing support, guidance, and development opportunities. Foster effective communication within and across teams, facilitating … management, showcasing effective leadership skills and the ability to motivate and guide teams. Demonstrated success in Key Account Management, with a strong understanding of customer needs and the ability to build lasting relationships. Exceptional leadership and interpersonal skills, capable of influencing stakeholders at all levels. Outstanding relationship-building abilities more »

around management and IT deliveries. Key responsibilities: System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of more »

around management and IT deliveries. Key responsibilities: System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of more »