Help Desk Lead
- Location
- Leeds, England, United Kingdom
roll‐out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. To achieve a high degree of customer and supplier satisfaction, apply logic and common sense to requests for assistance, ensuring that identified criteria are escalated in accordance with procedures. Establish … essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to ‘A’ level/HNC/D or degree would be beneficial or equivalent. Committed to service delivery excellence Honest and Reliable Confidential and discrete approach Calm manner and able to work under pressure ...