Overview: DesktopSupport Technician Site Lead We are seeking an IT Level III Desktop Technician Site Lead to support our LNEC customer. The ideal candidate will be responsible for managing the site and completing ServiceNow tickets, providing on-site troubleshooting, and supporting various hardware and software systems. Key Responsibilities of the: DesktopSupport Technician … PM for review prior to submitting it to the COR • Complete and send to the PM the monthly report NLT 3rd day of the month • Install, configure, and troubleshoot desktop devices, printers, scanners, and other peripherals • Perform critical hardware/software updates to meet security requirements • Provide daily operational support for client hardware and software installations • Perform integration … analysis and daily operational support for client hardware and software installations • Troubleshoot and resolve issues with desktop video teleconferencing (VTC) hardware and software • Support users with Windows operating systems, email systems, and multi-profile workstations • Set up new equipment, load operating systems, and install application software • Analyze and resolve automation, communication, hardware, and software issues • Respond to More ❯
Bratton, Telford, Shropshire, England, United Kingdom
Greenfield I T Recruitment
IT DesktopSupport – Job opportunity Location: West Midlands - OnsiteSalary: £25k - £32k (flex depending on experience) plus benefits Our client, who is a specialist IT Service provider working with clients in the West Midlands region is looking for an experienced IT DesktopSupport person to join the team. This role will attend various customer sites across the … West Midlands region (Walsall, Wolverhampton and Birmingham) providing high levels of customer support and working within agreed service levels. IT DesktopSupport - role Installation and preparation of new IT Hardware & Infrastructure. Management of call queue. Maintain asset register. Working at 2nd/3rd line capability with escalation and collaboration with 3rd line team where necessary. Perform software … rebuilds of laptops and PC’s where needed. Working with the Microsoft suite of products including MS Teams. IT DesktopSupport – experience A customer first approach. Good knowledge of Windows 10/11. Knowledge of Apple products, such as IPads. Some server experience – 2016 & 2019. Problem solving skills with good attention to detail. Some knowledge of Microsoft Intune. More ❯
DesktopSupport Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks DesktopSupport Analyst/2nd Line Support Engineer to support users in the UK office. You will work alongside the service desk team and provide support to a user base of around 1300 lawyers and business support staff using a range of technologies at the deskside. The main focus of the role will be to provide high quality 2nd line IT support relating to desktop … Windows Server/Azure, SCCM and InTune Endpoint Manager (mobile devices) inc imaging, Citrix, LAN/WAN/VPN connections, DNS/DHCP settings etc. The majority of the support work will be undertaken at the deskside but with some additional work undertaken over the phone and via remote sessions for escalated 2nd line issues. You play a key More ❯
We are currently looking for a DesktopSupport Engineer for our prestigious financial sector client based in London paying between £37,000 to £40,000 Great benefits. This is a great opportunity for a Support Engineer to really grow their all round skill set as great training and up skilling is provided. Previous experience of working in … a fast paced environment in a MSP or financial sector or in a VIP Support capacity is required. This role will be based onsite 5 days a week. The working hours will be 7.30am to 4.30pm - Monday to Friday. The Support Engineer will have a strong background working with the following – Windows Desktops Azure Office 365 Intune Laptop … Rollouts VIP Support Interested? Please apply below. IT Support Engineer, Support Engineer, DesktopSupport, VIP Support, Support Operations Engineer, Azure, Office 365, InTune, rollout, Windows More ❯
Zachary Piper Solutions is seeking TS/SCI FSP cleared DesktopSupport Technician to support a restricted cloud based program in Reston, VA. The DesktopSupport Technician will be responsible for providing tier I and or II desktopsupport for the customer and end-users in a 24x7 operation environment. Location: Reston, VA … Shifts: Day Shift, Swing Shift, Night Shift Responsibilities: - Provide technical support to the customer and end-users in regards to technical issues - Provide troubleshooting, patching, configuration, remediation support to computer hardware, and software applications - Handle ticketing system to track issues and document completion of tasks Qualifications: - Active Top Secret - SCI clearance with Full Scope Polygraph - Interest and willingness … to learn technical support duties - Experience working in Linux and or Windows environments Desired Skills: - Experience with help desk or desktopsupport related duties such as troubleshoot support for hardware - Desire to have exposure to the MS Azure Cloud Compensation: - Salary Range: $80,000 - $130,000 - Benefits: Comprehensive package including medical, dental, vision, 401(k), paid More ❯
Description POSITION SUMMARY: The DesktopSupport Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the implementation of new functionality. Documentation and adherence to … policies, procedures and standards of the organization is an important part of this position. The DesktopSupport Technician I is responsible for delivering high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The DesktopSupport Technician I is also responsible for supporting the business goals … school Information Systems course work preferred. CERTIFICATION/LICENSES: IT based certification preferred. A Valid New Mexico Driver's License required. SKILLS: Demonstrated customer service skills Basic knowledge of desktop operating systems and related software required Ability to maintain good customer relations with the ability to explain complex solutions and problems to users (regardless of their technical ability) Excellent More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Trade DesktopSupport Engineer (Windows Trayport Joule) London onsite to £80k Do you have experience of supporting energy market traders on the Trayport Joule trading screen? You could be progressing your career on the Asset Management side of a global Japanese bank as they expand this product offering within the UK. As a Trade DesktopSupport Engineer you will join a small team responsible for building, maintain and administering the desktop IT infrastructure, ensuring it is resilient, secure, reliable and efficient. You'll troubleshoot and resolve operational issues, introduce automation wherever possible and manage the delivery of IT projects. Location/WFH: You'll be based in impressive London based offices, onsite Monday to … management skills You're a technologist, likely to have your own home set up, read/write blogs, attend conferences What's in it for you: As a Trade DesktopSupport Engineer you will earn a competitive package including: Salary to £80k + bonus Pension Career advancement Apply now to find out more about this Trade DesktopMore ❯
that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. We are seeking a proactive and customer-focused DesktopSupport Analyst to join our on-site support team. The ideal candidate will have expertise in Windows 10 and Windows 11 , along with hands-on experience supporting … role requires a strong passion for delivering high-quality user experiences , along with the ability to lead customer-focused initiatives and adapt to new technologies. You will provide deskside support and ensure end users receive timely, efficient, and empathetic service. You will be instrumental in ensuring smooth IT operations while driving continuous improvements to support our users and … business needs. Key Responsibilities Provide first- and second-line support to end users in both Windows 10 and Windows 11 environments. Support a variety of hardware devices including corporate mobile phones , iPads , laptops, and other peripherals. Perform desk-side visits to resolve more complex or high-touch support requests and ensure the highest levels of customer satisfaction. More ❯
DesktopSupport Specialist I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the … WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and … Project Management. An average day: The DesktopSupport Specialist I is responsible for providing essential support for desktop and laptop PCs, ensuring compliance with licensing and regulatory requirements. Your role involves offering technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. You'll also provide support for Microsoft More ❯
DesktopSupport Specialist I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the … WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and … Project Management. An average day: The DesktopSupport Specialist I is responsible for providing essential support for desktop and laptop PCs, ensuring compliance with licensing and regulatory requirements. Your role involves offering technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. You'll also provide support for Microsoft More ❯
Greenwich, Connecticut, United States Hybrid / WFH Options
Align Communications
impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a highly experienced and motivated DesktopSupport Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and … support services for critical and noncritical IT assets. Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must. This role is hybrid requiring in-office presence twice per week … on-call schedule that includes overnights and weekends This is a full-time position offering full benefits, a competitive salary, and paid training Responsibilities Provide on-site desk side support for desktop-related and end user technical issues at one of our key managed services client locations Provide technical support for desktop-related and end user More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
DesktopSupport Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented DesktopSupport Analyst to join its London office. Employing close to 1000 people across five global locations, the … quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in … maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with More ❯
DesktopSupport Engineer – Up to £40,000 – Financial Services – London Overview: A FTSE250 global financial services company, operating in over 60 locations worldwide, is looking for an experienced DesktopSupport Engineer to join its London IT team.This is a full-time, onsite role based in the London office, five days per week. The is a great … ll gain hands-on experience with cutting-edge technologies and can grow your skills in a fast-paced, forward-thinking environment. Key Responsibilities: Act as a primary contact for desktop-related incidents and service requests, delivering timely triage, investigation, and resolution. Keep internal IT documentation and knowledge base materials up to date (minimum quarterly reviews). Manage and monitor … desk tickets using best practice workflows, ensuring consistent service delivery. Work alongside the Lead IT Operations Administrator to spot patterns, recurring faults, and potential risks, contributing to preventative solutions. Support and maintain end-user hardware including desktops, laptops, printers, and peripherals, as well as assisting with both hardware and software lifecycle management. Coordinate with other IT teams to resolve More ❯
groups and a major player in the economy for over 160 years, we support25 million clientsevery day with more than126,000 staffin65 countries We're looking for a Trainee DesktopSupport Analyst to join the dynamic and motivated IT infrastructure teams on a digital transformation journey! About the team: Within the Societe Generale group, GTS (Global Technology Services … are responsible for defining the technical strategy and vision for their respective disciplines. Our vision within GTS is to provide cost-effective, state-of-the-art technology services and support based on real-time infrastructure shared by our respective business lines, requiring compliance with common standards, policies and security. The DWS (Digital Workplace Services) entity oversees workstation (desktop and laptop computers, printing) ecosystem, collaboration tools (telephony, messaging, etc.) and associated services (user support, antivirus, etc.) Its mission is to provide the Group's employees with a fluid, mobile, secure and intuitive digital work environment, with an optimal environmental and social impact. Summary of Key Purposes of the Role: To work in a fast-paced pressurised environment. More ❯
IT DesktopSupport Engineer - Permanent Paddington, London - On-Site £40,000 + Pension, Health Care & Excellent Benefits Are you tech-savvy with knowledge of working and supporting Microsoft technologies, software and operating systems such as D365, O365, Active Directory, Exchange, Windows 10/11, AutoPilot, MDM, Tablets and Hand-Held Devices, BYOD, Server 2016+, Azure, Intune, BitLocker, and … Power Platform? Are you a key problem solver with a passion for delivering exceptional IT support? Join a leading health and welfare organisation with over 200,000 clients across the UK and Europe, as they continue to grow and innovate. We're looking for an experienced IT DesktopSupport Engineer to be the face of IT at … site, offering the perfect balance of flexibility and hands-on engagement. Your Role: As the go-to IT expert in the London office, you'll provide friendly, jargon-free support to users, ensuring smooth operation of all desktop and mobile technologies. You'll also collaborate with the wider Service Desk Team to manage and resolve issues across the More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Client Server
DesktopSupport Engineer (1st/2nd line) *Newcastle onsite* to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a DesktopSupport Engineer you'll provide 1st line support in line … offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10/11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop … you: *Please note this is a 12 month Fixed Term Contract, likely to extend* Salary to £35k Professional development Apply now or call to find out more about this DesktopSupport Engineer (1st/2nd line) opportunity. #LI-DNI More ❯
Job Title: DesktopSupport Location: St. Louis, MO Pay: $70-90k Company Summary: Our client is a proven leader in information technology, innovative strategic technical planning, and program management offering a professional level of expertise to their partners. Having been around for over two years our client provides the resources necessary for their team members to excel … career goals in the IT industry. Position Summary: This Position requires the following specific technical and professional background: The ideal candidate will have a minimum of 2+ years of DesktopSupport experience. Job Responsibilities: Provide support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking and setup of end user … via scripted install packages Inventory management of UDS deployed software and end user devices Network and locally attached printers The ideal candidate will possess the following: 2+ years of DesktopSupport experience TS/SCI clearance Anistar PAYS YOU for referrals If you know any qualified job seekers looking for work, we want to talk with them! Call More ❯
We are currently seeking a Desktopsupport Specialist to join our team in Offutt AFB, Nebraska (US-NE), United States (US). Position's General Duties and Tasks: In the role of Field Support Engineer, you will provide on-site end-user support, desktopsupport on Windows and Mac products and to other related … issues to improve overall service delivery. Depending on mission requirements you may be called upon to perform after hours support. Basic Qualifications: • Minimum 2 years of experience in Field Support Services o Bachelors degree in related field may be substituted for 1 years of relevant experience • Minimum 1 year of experience maintaining and managing client relationships at high senior More ❯
DesktopSupport coordinator LOCATION Tulsa, OK REPORTS TO IT Director TEAM COS EXPERIENCE 3 Years POSITION SUMMARY The DesktopSupport Coordinator oversees and coordinates the activities of technical support teams, ensuring clients and staff receive optimal support and service. Set objectives and guidelines, establish schedules and action plans, perform audits and assessments, review documentation … equipment setup, which streamline maintenance functions. Maintain integrity of operating systems, primarily device managers and TCP/IP configuration. Produce and provide technical documents for resolution processes in the desktop environment. Possess the fundamental understanding of internet connectivity, networking terminology, web and email protocols Analyze and identify trends in issue reporting and devise preventive solutions Mentoring other team members … on hardware and software problem analysis and resolution Take initial telephone or email inquiries. Recognize and escalate more difficult problems to specialists within the team SKILLS Desktop imaging MS Office (Word, Outlook, Excel) PC and laptop troubleshooting Windows 10 Windows updates Virus protection Software deployment AV room support (MSFT Teams Video Conferencing) Critical thinking skills Excellent communication skills More ❯
Driffield, North Humberside, North East, United Kingdom
Reed Technology
DesktopSupport Engineer Driffield, East Yorkshire (5 days a week in the office) £31,000 Our client in Driffield is currently on the lookout for an experienced DesktopSupport Engineer to join a dynamic team, providing high-quality 1st and 2nd line IT support. Based in Driffield, this full-time role offers an excellent opportunity for … an IT professional to contribute to the organisation's IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customer service in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle … management Perform system administration tasks, including user management in Active Directory and Exchange Maintain accurate records of IT issues, resolutions, and asset management Support mobile device and application management across Microsoft, Apple, and Android platforms Identify and escalate security risks where necessary Work on strategic IT projects and contribute to continuous service improvement The following skills and experience will More ❯
youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a DesktopSupport Engineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. The … may be required. Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and … VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems More ❯
youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a DesktopSupport Engineer to support one of our clients based on-site in Yeovil. This is a full-time, position working a 37.5-hour week Monday Friday. The … may be required. Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and … VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems More ❯
Junior Infrastructure/DesktopSupport Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/DesktopSupport Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company’s infrastructure, PC’s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯
Junior Infrastructure/DesktopSupport Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/DesktopSupport Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company s infrastructure, PC s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯
Northwood, Northwood Hills, Greater London, United Kingdom
Spread Co Ltd
Junior Infrastructure/DesktopSupport Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/DesktopSupport Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company’s infrastructure, PC’s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯