Technical ServiceDesk Engineer
- Hiring Organisation
- vertex-it-solutions
- Location
- Salford, Lancashire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
Head Office 5 days on site Permanent Looking for a Service Desk Analyst with strong customer Service experience within a Product/Manufacturer organisation (electronics, AV, or IT equipment) Role Purpose The Technical ServiceDesk Analyst contributes to the delivery of a high-quality, structured, and customer-focused service desk experience. … development. This ensures fast, accurate support, robust product validation, and continuous improvement across product lifecycle. Skills & Experience Experience in a ServiceDesk and technical support, (electronics, AV, or IT environment) Excellent customer service experience Strong diagnostic and analytical skills, with the ability to break down complex technical issues into clear steps. ...