1 to 25 of 26 Permanent Help Desk Support Jobs

Position - Help Desk Specialist Tier II Location - Dallas, TX Contract - Supporting Department of Education, Portfolio of Integrated Value-Oriented Technologies - Integration (PIVOT-I) program (1 year contract) Pay Rate - $55,000 - $70,000 Benefits: 11 paid holidays, 10 vacation days, 401k plan, Medical, Dental, Vision, Life etc. Work Permit: Must be U.S. Citizen" Clearance: Must be able to … obtain a Public Trust Clearance Mindbank Consulting Group has an immediate need for a Help Desk Specialist. The Help Desk Specialist provides desktop and remote technical support to users on end-user hardware. Troubleshoots laptop/desktop PC problems. Responds and follows-up on customer support problems, provides timely and professional Desktop … support to users. The Help Desk Specialist will be interfacing with users; therefore, you should be articulate in your communications. The ability to explain technical intricacies to end users in a way that is easily understood. Maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. Help Desk Specialist Responsibilities: • Configures More ❯

MINDBANK JOB OPENING Position - Help Desk Specialist Location - Dallas, TX Onsite Contract - Supporting Department of Education, Portfolio of Integrated Value-Oriented Technologies - Integration (PIVOT-I) program (1 year contract) Pay Rate - $55,000 - $70,000 per year- W2 Benefits: 11 paid holidays, 10 vacation days, 401k plan, Medical, Dental, Vision, Life etc. Work Permit: Must be U.S. Citizen … Clearance: Must be able to obtain a Public Trust Clearance Job Description: Mindbank Consulting Group has an immediate need for a Help Desk Specialist. The Help Desk Specialist provides desktop and remote technical support to users on end-user hardware. Troubleshoots laptop/desktop PC problems. Responds and follows-up on customer support problems, provides timely and professional Desktop support to users. The Help Desk Specialist will be interfacing with users; therefore, you should be articulate in your communications. The ability to explain technical intricacies to end users in a way that is easily understood. Maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and More ❯

The Role: Help Desk and Customer Support Manager Location: Peterborough Salary: £45,000 pa + Benefits I am working with a market leader in the supply and servicing of industrial equipment. We are seeking a dynamic and experienced Help Desk and Customer Support Manager . This is a newly created role which … presents an amazing opportunity to have a positive impact in a supportive and innovative group. You will be tasked with motivating and developing a team of administrators, schedulers and help desk operatives to be the best they can be. This role is about taking a fresh look at the customer journey and enabling teams to deliver and effective … an exciting time to join this company as they continue to go from strength to strength and grow across the UK Key Responsibilities Oversee the daily operations of the help desk and customer support teams. Develop and implement support policies, procedures, and best practices. Monitor and analyse support metrics to ensure high More ❯

Here are the details for a Help Desk Support Specialist I thought you might like. Again, my name is Corey White and I work at an IT staffing firm called Verigent. Please reply with a current resume if you are interested in moving forward. I will then call to briefly discuss further before submitting your resume … to the hiring manager at this client, and will have feedback within 24 hours. The job description and details are below. Client: Yakshna Solutions Job Title: Help Desk Support Specialist Job Location: Honolulu, HI Pay Rate: $26.00 per hour. Then $52,000/year conversion Start Date: As soon as selected and prepared to start, can … accommodate 2 week notice Work Location: Honolulu, Hi Job Description and Requirements: • Must have 1+ years' experience in helpdesk support. • Experience working on a helpdesk team. • Provide help desk support and shall receive, analyze, troubleshoot, and resolve all incidents across multiple Enterprise Services and application teams. • Responsible for ensuring the timely process through which problems are More ❯

the warfighter. As the Senior Customer Tech Support Specialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E connectivity, and RDT&E Active Directory … IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their … requests for assistance. • Participate in the development and maintenance of Standard Operating Procedures (SOPs) encompassing all User Assistance activity, as well as mentoring and managing Help Desk personnel with best practices. To qualify, you will need: • DOD Top Secret Security Clearance • CWF designation IAT Level III Certification • 6 years of similar professional experience in DoD or Federal environments More ❯

Help Desk Support Strategos Consulting LLC - New Orleans, LA Strategos Consulting is a Service-Disabled Veteran-Owned Small Business (SDVOSB), which identifies and provides usable solutions (consulting, services, training, and engineering) to the US Government and its partners. Strategos is comprised of professional training and educational specialists that collectively bring over 120 years of experience. In … United States military personnel. Strategos Training and Services specializes in non-personal support services, professional instruction, training analysis, training plan development, and curriculum development. Strategos is seeking Help Desk Support in pursuit of a government contract. Performance Location: New Orleans, LA Hours of Work: The contractor is expected to work a normal 40-hour … week to provide support Monday to Friday during normal working hours of hours daily with a one-hour unpaid lunch break. Summary: The Contractor shall provide support for Commander, Navy Reserve Forces Command, Code N1 Manpower and Personnel, trouble tickets that are originated by uniformed or civilian Navy personnel typically located within the Continental United States More ❯

Primary Responsibilities Handle Tier 1 Help Desk escalations via ticketing system Monitor and Manage incoming ticket queue and route appropriately Meet or exceed existing SLA's Required Minimum weekly amount of work completed in the ticketing system Provide technical assistance either over the phone or in person and to remote users Install, modify, and repair computer hardware and … software services • Experience working within established company escalation policies • Relevant technical certifications are highly desirable • Ability to lift no more than 50 lbs. occasionally, ability to sit at a desk for most of the day Additional Skills • Interpersonal skills for interacting with team members and client • Flexible and Friendly attitude • Customer-friendly demeanor • Organization skills to balance and prioritize … Life Insurance Dental Insurance Vision Insurance 401k $50k-$55k starting pay About Us This position does offer a growth opportunity for the right candidate. This is not your typical Help Desk Level 1 position; we handle a lot of functions within the company as a Help Desk Group. Continuing education and training expected on a per More ❯

Help Desk/Service Desk Support - Office365, TCP, AD, SLAs New Permanent opportunity for someone with 1st/2nd/3rd line support experience to join our clients Service Desk Team based in Surrey. Experience of support across an IT Infrastructure is needed (from Windows to Networking to End Users More ❯

Looking to build a career in IT support? This is a great opportunity to join a leading Bio-tech organisation to provide Help Desk support with Microsoft products and hardware. If you have some strong IT skills and you are willing to learn this could be a great move for you. Leading Bio tech … organisation based near Ely. This rolewill be office based. As Help Desk you will be responding to hardware and software problems related but not limited to: Email, MS Teams, and other MS Office Products Printers Imaging New Computers Desktop phones Identify potential cyber security issues Drive mapping Changing Passwords Desk Setup for IT equipment If you have More ❯

proud to be partnering with an internationally renowned, family owned powerhouse operating across the automotive, property, and finance sectors. This organisation has an exciting opportunity for an IT Helpdesk Support professional to join their established team. Reporting to the Helpdesk Supervisor, you’ll provide first line technical support to their UK wide dealer network, ensuring a … high standard of service delivery. Key Responsibilities: Provide general IT support, responding to hardware and software queries in a timely and professional manner. Deliver technical assistance to end users, including support with computers, mobile devices, and data dongles. Offer first line support for desktop and laptop users across the business. Troubleshoot issues with printers … copiers, and scanners. Carry out daily IT maintenance tasks and support activities. What You'll Bring: Strong communication skills with the ability to explain technical issues to non-technical users. Solid analytical and problem solving skills. A proactive, collaborative approach and the ability to work effectively within a small team. Flexibility and adaptability when handling changing priorities. High More ❯

Overall Assignment Description: CEdge has an opportunity for a Intermediate, Helpdesk Support Services Specialist (Tier II) located in Scott AFB, IL. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels! Clearance Requirements: Secret Clearance . The contractor shall … provide on-site support for SDDC's OIS NIPRNET and SIPRNET customers. Help Desk support shall include troubleshooting analysis, diagnosis, and resolution of workstation and peripheral problems IAW approved baseline configurations. The contractor shall establish and maintain a knowledge database of problem resolutions related to service requests and inquiries by SDDC BDE, BN, and More ❯

IT Support Technician/Helpdesk Support Analyst Location: East London? Job Type: Full-time, Permanent? Salary: £24,000 - £32,000 per annum Join a Leading MSP & IT Consultancy | Career Growth Guaranteed Calling all IT Support Technicians! We have an unmissable opportunity for a driven and ambitious IT Support Technician/Helpdesk Support … reviews, training support, and a clear path to career progression, you'll never feel like you're standing still. What You'll Be Doing: As a Helpdesk Support Analyst , you'll deliver responsive and professional IT and hosting support to clients via telephone, remote tools, and occasionally onsite. Expect a varied and hands-on … progression opportunities Exposure to the latest tools and technologies Work for a Microsoft Gold Partner with a strong culture of internal development Keywords: IT Support, Helpdesk, Service Desk, Windows Server, Microsoft 365, Active Directory, Networking, TCP/IP, Citrix, VMware, Group Policy, DHCP, DNS, Cloud, Hosting, MSP Oscar Associates (UK) Limited is acting as an Employment Agency More ❯

join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. … This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days per week , with two days working from home . Key Responsibilities will include: Acting as the technical escalation point for the IT Service Desk Providing support … Completing BAU tasks including patch management , vulnerability management , and backend system troubleshooting Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience More ❯

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. … SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a More ❯

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. … SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a More ❯

Customer Support & Systems Specialist Location: Leatherhead, Surrey (Hybrid - part office, part remote) Contract: Full-time, Permanent (37.5 hours/week) Salary: £26,500 - £32,000 (depending on experience) Holiday: 26 days + 8 bank holidays About the Role Are you tech-savvy, highly organised, and customer-focused? We're looking for a proactive Customer Support & Systems … the go-to person for customer support and system-related queries. You’ll manage helpdesk tickets, support our e-commerce platform (WooCommerce/WordPress), and help maintain and improve systems like HubSpot , Xero , and Asana . You’ll also play a key role in our tasting scheme platform—supporting users through the process and working … the sales team with reports, data entry, and system access Assist with tasting validation schemes and customer guidance Improve automation workflows and CRM data accuracy in HubSpot Help integrate systems (WooCommerce HubSpot Xero) Collaborate on tech stack improvements and internal workflows What We’re Looking For Must-Haves: Strong background in customer or technical support More ❯

has never been greater and this boasts excellent opportunities for growth amongst other benefits. Companies across the globe try to protect themselves from an increase in cyber attacks. We help you develop the skills required with four globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in … cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get you job-ready. Within our Cyber Security career programme, you will: 100+ hours of live instructor-led online … prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now’ to begin your new cyber security career More ❯

has never been greater and this boasts excellent opportunities for growth amongst other benefits. Companies across the globe try to protect themselves from an increase in cyber attacks. We help you develop the skills required with four globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in … cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Cyber Security course is designed to get you job-ready. Within our Cyber Security career programme, you will: 100+ hours of live instructor-led online … prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now’ to begin your new cyber security career More ❯

IT and technology? Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing service requests and … incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with IT teams and … a professional, methodical approach to work. Excellent communication skills with the ability to manage conflict effectively and a commitment to delivering top-tier customer service. Familiarity with IT service desk tools and industry best practices. Proactive and collaborative attitude. Previous experience in a 1st or 2nd line support role would be highly beneficial. What You'll Receive More ❯

IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing service requests and … incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with IT teams and … a professional, methodical approach to work. Excellent communication skills with the ability to manage conflict effectively and a commitment to delivering top-tier customer service. Familiarity with IT service desk tools and industry best practices. Proactive and collaborative attitude. Previous experience in a 1st or 2nd line support role would be highly beneficial. What You'll Receive More ❯

hours + per week Salary: £12.21 p/h Business Unit: NT Voice & Data Location: Nottingham We are looking for a proactive and customer-focused Helpdesk Customer Support to join our team in the Telecommunications sector. As the first point of contact for our clients, you will play a critical role in delivering exceptional service and support. This … customer experience. Key Responsibilities Customer Interaction: Respond to customer queries via phone, email and chat in a prompt, friendly, and professional manner. Issue Resolution: Provide first-line technical support for broadband, mobile, and phone line issues, escalating complex cases when necessary. Order and Asset Management: Process customer orders accurately and update asset records as needed. Record Maintenance: Maintain … Ability to assess customer needs and deliver clear, effective solutions. Experience in the Telecommunications sector is preferred but not essential. Proficiency with CRM systems and familiarity with customer support tools. Strong problem-solving and organisational abilities, with attention to detail. Ability to manage multiple tasks efficiently in a fast-paced environment. Competency with Microsoft Office 365, particularly Excel More ❯

ICT Support and Helpdesk Officer … pro rata, subject to level and experience, pay award pending 30 hours per week, Permanent (Cirencester) Do you have fantastic customer facing skills and a desire to help resolve a users issues? Are you experienced in dealing with customers or have the skills to? We have an exciting opportunity for you. About the role You will be working as … day administration support effectively and efficiently across all Councils and Clients. You will be providing an excellent customer service experience, liaising with customers at all levels to help log and record their issues both face to face and remotely. You will need to have a can-do mind set, taking responsibility for dealing with issues whilst working More ❯

Helpdesk Consultant to join our growing team. This entry-level position comes with full training, offering an excellent opportunity for someone looking to begin a career in MIS Support Services. As a Junior Helpdesk Consultant, you'll be the first point of contact for users requiring assistance with their School’s Management Information System (MIS). You'll … next steps, escalating to colleagues where necessary. Provide initial responses to new tickets via phone or email, gathering additional information from customers. Use the Helpdesk Knowledge Base to support call handling and troubleshooting. Create and maintain Knowledge Base articles for recurring or common issues. Shadow and assist experienced Helpdesk colleagues to gain practical knowledge and exposure. Undertake training … and accreditation in Bromcom and Arbor Management Information Systems. Perform other duties as required to support the Helpdesk and wider team. Person Specification Excellent verbal and written communication skills. Works well as part of a team and supports colleagues. Remains calm and effective under pressure. Motivated to learn, grow, and take on additional responsibilities. Demonstrates initiative and the More ❯

Helpdesk Consultant to join our growing team. This entry-level position comes with full training, offering an excellent opportunity for someone looking to begin a career in MIS Support Services. As a Junior Helpdesk Consultant, you'll be the first point of contact for users requiring assistance with their School’s Management Information System (MIS). You'll … next steps, escalating to colleagues where necessary. Provide initial responses to new tickets via phone or email, gathering additional information from customers. Use the Helpdesk Knowledge Base to support call handling and troubleshooting. Create and maintain Knowledge Base articles for recurring or common issues. Shadow and assist experienced Helpdesk colleagues to gain practical knowledge and exposure. Undertake training … and accreditation in Bromcom and Arbor Management Information Systems. Perform other duties as required to support the Helpdesk and wider team. Person Specification Excellent verbal and written communication skills. Works well as part of a team and supports colleagues. Remains calm and effective under pressure. Motivated to learn, grow, and take on additional responsibilities. Demonstrates initiative and the More ❯

Helpdesk Consultant to join our growing team. This entry-level position comes with full training, offering an excellent opportunity for someone looking to begin a career in MIS Support Services. As a Junior Helpdesk Consultant, you'll be the first point of contact for users requiring assistance with their School’s Management Information System (MIS). You'll … next steps, escalating to colleagues where necessary. Provide initial responses to new tickets via phone or email, gathering additional information from customers. Use the Helpdesk Knowledge Base to support call handling and troubleshooting. Create and maintain Knowledge Base articles for recurring or common issues. Shadow and assist experienced Helpdesk colleagues to gain practical knowledge and exposure. Undertake training … and accreditation in Bromcom and Arbor Management Information Systems. Perform other duties as required to support the Helpdesk and wider team. Person Specification Excellent verbal and written communication skills. Works well as part of a team and supports colleagues. Remains calm and effective under pressure. Motivated to learn, grow, and take on additional responsibilities. Demonstrates initiative and the More ❯