26 to 40 of 40 Permanent Help Desk Support Jobs

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating More ❯

Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a key factor within their staff have a great opportunity for an experienced Service Desk Analyst/1st Line Support … months experience, superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will have technical knowledge and experience of Windows 11, Office 365, Active Directory and … Server and will be responsible for resolving incidents, user queries and faults via ticketing systems to SLA's escalating cases to the relevant support tam where necessary. You will have good problem solving and diagnostic skills, experience of troubleshooting hardware issues, fixing/repairing laptops, desktops and printers More ❯

their business needs and design IT solutions that resonate with both the business and the user. We are currently looking for a Desktop Support Technician to support one of our major clients. Come join our team JOB TITLE: Desktop Support Technician EMPLOYER: CEdge INC … Responsible for providing first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. Experience using ticketing systems … are a must. Clearance Required: Secret Clearance, IAT Level 2 Bachelor's Degree preferred or 3-5 years prior customer service, call center or help desk experience is required Qualifications: Clearance Required: Secret Clearance, IAT Level II CompTIA sec + More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client … Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently … and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client … Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

Service Desk Analyst Camberley, Surrey, United Kingdom (On-site) Service Desk Analyst Location: Camberley, GU15 3YL (Office based role) Working pattern: 4 days on/4 days off shift pattern (11hr rotating shifts, 7am-7pm/7pm-7am) Job type: Full time, Permanent Ref: 1405 Competitive starting salary … Uncapped overtime options – 20% salary uplift for shift work - At the desk training - 26 days annual leave – Ongoing career development Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent) to join our growing Customer IT Service Centre from our modern office in Camberley. We have … career development/progression is on offer! This is a 4 days on/4 days off shift pattern role , where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern More ❯

to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. … Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in … IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests More ❯

Freelance IT Helpdesk Support Engineer (Antwerp) We are seeking an IT Helpdesk Support Engineer to provide first-line technical support for our Client in the Logistics Sector. You will be responsible for diagnosing, troubleshooting, and resolving technical problems related to hardware, software, and networking … issues. As a part of the IT support team, you will play a key role in ensuring the smooth operation of the company's technology infrastructure and delivering exceptional customer service. Responsibilities: Provide first-line support for all IT-related issues raised by end-users via … network connectivity issues (Wi-Fi, VPN, LAN, etc.) and guide users through basic troubleshooting steps. Escalate complex or unresolved issues to higher-level support teams (2nd/3rd line). Ensure timely follow-ups with users to provide updates on the status of their issues and ensure resolution More ❯

Overview This position supports the full spectrum of customer-facing technical support for an IT infrastructure environment that spans telecommunications, networking, and PC-based/LAN/WAN systems. The role includes managing the relocation of individuals across buildings, requiring a strong understanding of telecommunications infrastructure, networking, and … able to install, troubleshoot, and maintain infrastructure components while supporting workstation hardware/software and customer network connectivity. Requirements 1) Telecommunications and Infrastructure Support Plan, install, and troubleshoot telecommunications infrastructure systems (e.g., cabling, patch panels, networking devices). Assist with the relocation of IT systems and personnel, ensuring … infrastructure components before deployment in coordination with building moves. Perform BICSI-compliant infrastructure installation and adhere to industry standards. 2) Network and Systems Support Troubleshoot and resolve network connectivity issues across LAN/WAN environments. Install, configure, and troubleshoot workstation hardware and software (Windows, Mac, AWS). Manage More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise … should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯

seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is required as comprehensive training will be provided. However … familiarity with IP networking and IT support is a plus and would be advantageous in adapting to the role quickly. Key Responsibilities: Communicate effectively with Japanese- and English-speaking clients. Provide support and assistance, following training guidelines. Collaborate with team members to resolve client inquiries. Key … and verbal). Strong interpersonal and communication abilities. Willingness to learn and adapt through provided training. Basic knowledge of IP networking and IT support (desirable but not essential). Experience: No prior technical experience required; training will be provided. Previous customer-facing or support roles are More ❯

with a common denominator: the pursuit of excellence in each project, regardless of the challenge involved. We are currently looking for an IT Helpdesk Support & System Administrator to join our international Team based in Madrid! What you will do User support and setup of computers, in … PC and MAC environments. Set up and support of smartphones and tablets, both Android and IOS. Inventory of hardware and software. Network Management. Coordination with technical supplier's services (Microsoft, Dell, Canon, Apple, among others). Office 365 Administration (Users, groups, Exchange, Teams, SharePoint, Intune ) Helping with facilities More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you … IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently … you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the More ❯

Genesis10 is seeking a Helpdesk/Desktop Support Technician. This role is with a ventilation company in Hartford, WI. This is an on-site, contract-to-hire position. Responsibilities: Provide first-tier support for IT issues- hardware and software support Assist More ❯

will be responsible for providing technical assistance to employees, ensuring timely resolution of IT issues. Responding to IT tickets, troubleshooting issues, and provide support on sofware and hardware issues. Day to day responsibilities such as performaing routine maintainance checks, including software updates, hardware configurations and system monitoring. You … software rollouts, system upgrades and infrastructure updates. It's working with Microsoft Stack. Ideal for someone with 1-2 years experience in IT support, who are looking for that next step up in their career. Excellent offices in Stoke, room for progression and development. For more info pls More ❯