Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Newto Training
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Newto Training
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
Wolverhampton, West Midlands, England, United Kingdom
Newto Training
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
Birmingham, West Midlands, England, United Kingdom
Newto Training
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and … to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing More ❯
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. … development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar More ❯
OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. … development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar More ❯
Overview This position supports the full spectrum of customer-facing technical support for an IT infrastructure environment that spans telecommunications, networking, and PC-based/LAN/WAN systems. The role includes managing the relocation of individuals across buildings, requiring a strong understanding of telecommunications infrastructure, networking, and basic BICSI standards. Ideal candidates will be able to install … troubleshoot, and maintain infrastructure components while supporting workstation hardware/software and customer network connectivity. Requirements 1) Telecommunications and Infrastructure Support Plan, install, and troubleshoot telecommunications infrastructure systems (e.g., cabling, patch panels, networking devices). Assist with the relocation of IT systems and personnel, ensuring seamless telecommunications and network connectivity. Test and validate infrastructure components before deployment in … coordination with building moves. Perform BICSI-compliant infrastructure installation and adhere to industry standards. 2) Network and Systems Support Troubleshoot and resolve network connectivity issues across LAN/WAN environments. Install, configure, and troubleshoot workstation hardware and software (Windows, Mac, AWS). Manage user authentication systems such as Windows Active Directory and MFA. Administer and supportMore ❯
AV Desktop/HelpdeskSupport Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. End user clients will be in the blue chip corporate world. You will also be supporting a team of … av field service engineers where you will be the go to person to help them find a solution to any issue. If you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound More ❯
Team Valley Trading Estate, Gateshead, Tyne and Wear, England, United Kingdom
QA
Employer description: Since 2008, Smart IT has been a trusted provider of innovative and reliable ICT solutions. We are more than just an IT support company – we are a technology partner dedicated to helping businesses thrive in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions … tailored to each client’s needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently. Overview: As an IT HelpdeskSupport Apprentice at Smart IT, you’ll play a key role in supporting our clients’ IT infrastructure and applications. This role will expose you to a wide variety of … customers operate and the critical role technology plays in their business success. Working as part of a collaborative and skilled team, you’ll contribute to delivering exceptional IT support while also identifying opportunities to improve our processes and services. You’ll receive hands-on training, mentoring, and support, enabling you to develop both your technical expertise More ❯
YEARS OF EXPERIENCE IN THE FOLLOWING: RESPONSIBILITIES: Primary function is to answer calls arriving at the Support Center and to accurately identify, prioritize and log the service requests within the established standards. Diagnose problems by asking accurate, concise questions in a professional and timely manner. Accurately prioritize, categorize and log calls, reset network passwords, resolve print queue problems … manage crisis escalation and transfer calls to other support group as appropriate, assist in projects as needed. COMPETENCIES: Excellent customer service, interpersonal, organizational and communication skills; Ability to work in a fast paced changing environment; Understanding of Windows based applications; familiarity with relevant operating systems, the Lotus and Microsoft Suite of products, the Internet and networking; ability to More ❯
HelpdeskSupport Consultant - Hybrid - £22,000PART TIME - 9am - 3pm (negotiable)Monday to Friday will consider doing 30 hours over 4 days (Tuesday and Wednesday in office) We're looking for a proactive and collaborative HelpdeskSupport Consultant to join a multi-skilled team supporting users of an HR and payroll software system. This role is ideal … for someone with strong technical knowledge and a passion for problem-solving. Key Responsibilities: Respond to customer support queries via phone and helpdesk system Log and track issues accurately using internal tools Advise users on fault resolution and system functionality Maintain multiple software versions to meet client needs Collaborate with team members to ensure consistent service delivery Assist … in compiling helpdesk reports and identifying system improvements Support internal staff and contribute to onboarding of new team members Participate in tender response processes when required Skills & Experience: Minimum 2 years' experience with HR/payroll systems or technical support Solid understanding of IT systems and Microsoft applications Strong time management and teamwork skills Basic PC More ❯
HelpdeskSupport Consultant - Hybrid - £22,000 PART TIME - 9am - 3pm (negotiable) Monday to Friday will consider doing 30 hours over 4 days (Tuesday and Wednesday in office) We're looking for a proactive and collaborative HelpdeskSupport Consultant to join a multi-skilled team supporting users of an HR and payroll software system. This role is … ideal for someone with strong technical knowledge and a passion for problem-solving. Key Responsibilities: Respond to customer support queries via phone and helpdesk system Log and track issues accurately using internal tools Advise users on fault resolution and system functionality Maintain multiple software versions to meet client needs Collaborate with team members to ensure consistent service delivery … Assist in compiling helpdesk reports and identifying system improvements Support internal staff and contribute to onboarding of new team members Participate in tender response processes when required Skills & Experience: Minimum 2 years' experience with HR/payroll systems or technical support Solid understanding of IT systems and Microsoft applications Strong time management and teamwork skills Basic More ❯
HelpdeskSupport Consultant - Hybrid - £22,000 PART TIME - 9am - 3pm (negotiable) Monday to Friday will consider doing 30 hours over 4 days (Tuesday and Wednesday in office) Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. We're looking for a proactive and … collaborative HelpdeskSupport Consultant to join a multi-skilled team supporting users of an HR and payroll software system. This role is ideal for someone with strong technical knowledge and a passion for problem-solving. Key Responsibilities: Respond to customer support queries via phone and helpdesk system Log and track issues accurately using internal tools Advise … system functionality Maintain multiple software versions to meet client needs Collaborate with team members to ensure consistent service delivery Assist in compiling helpdesk reports and identifying system improvements Support internal staff and contribute to onboarding of new team members Participate in tender response processes when required Skills & Experience: Minimum 2 years' experience with HR/payroll systems or More ❯
1st Line SupportHelpdesk Technician 25,000 basic Full training programme Monday to Friday Regular team socials Pension 22 days hols + bank holidays Are you seeking a 1st line support role within a dedicated Helpdesk Team, with future potential to move into a 2nd and 3rd line position? Would you be keen to be one … gained in troubleshooting/diagnosing problems, progressing them to colleagues if currently out of your remit/understanding Experience with Network repairs and analysis Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience Understand the importance of providing and maintaining first class customer experience at all stages. Consideration can be given to More ❯
1st Line SupportHelpdesk Technician £25,000 basic Full training programme Monday to Friday Regular team socials Pension 22 days hols + bank holidays Are you seeking a 1st line support role within a dedicated Helpdesk Team, with future potential to move into a 2nd and 3rd line position? Would you be keen to be one … gained in troubleshooting/diagnosing problems, progressing them to colleagues if currently out of your remit/understanding Experience with Network repairs and analysis Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience Understand the importance of providing and maintaining first class customer experience at all stages. Consideration can be given to More ❯