We’re looking for a HelpDeskSupport Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: Provide technical support for hardware and software issues. Troubleshoot … and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & Mac OS environments. Requirements: 2-3 years of experience in IT helpdesksupport or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware deployment. Familiarity with Multi … rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career. More ❯
We’re looking for a HelpDeskSupport Specialist to join a leading global social media tech company in London! If you have a passion for troubleshooting, a strong technical mindset, and enjoy providing top-notch support, this could be the perfect opportunity for you. Responsibilities: Provide technical support for hardware and software issues. Troubleshoot … and assist with hardware setup. Maintain accurate records of technical issues and resolutions. Support Windows & Mac OS environments. Requirements: 2-3 years of experience in IT helpdesksupport or a similar role. Strong problem-solving and customer service skills. Knowledge of system troubleshooting, OS support (Windows/Mac), and hardware deployment. Familiarity with Multi … rate: £19.50 (8hrs per day) I Monday to Friday If you're looking for an exciting opportunity to work in a dynamic tech environment and enhance your IT support skills, I’d love to hear from you! Please APPLY NOW to take the next step in your career. More ❯
AV Desktop/HelpdeskSupport Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. End user clients will be in the blue chip corporate world. You will also be supporting a team of … av field service engineers where you will be the go to person to help them find a solution to any issue. If you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound More ❯
YEARS OF EXPERIENCE IN THE FOLLOWING: RESPONSIBILITIES: Primary function is to answer calls arriving at the Support Center and to accurately identify, prioritize and log the service requests within the established standards. Diagnose problems by asking accurate, concise questions in a professional and timely manner. Accurately prioritize, categorize and log calls, reset network passwords, resolve print queue problems … manage crisis escalation and transfer calls to other support group as appropriate, assist in projects as needed. COMPETENCIES: Excellent customer service, interpersonal, organizational and communication skills; Ability to work in a fast paced changing environment; Understanding of Windows based applications; familiarity with relevant operating systems, the Lotus and Microsoft Suite of products, the Internet and networking; ability to More ❯
Helpdesk/Field Support Technician Location Farmington, CT 06032. We are seeking a Helpdesk/Field Support Technician to serve as the first point of contact for all inbound technical support requests. The technician will provide onsite and remote support for PCs, Apple devices, printers, and peripheral equipment. Key Responsibilities: Provide strong … field support for end-user devices and peripherals. Troubleshoot basic networking issues (IP addressing, DHCP, DNS). Work with or learn IDF environments. Manage and update tickets accurately in the ticketing system. Communicate proactively with clients and internal teams. Troubleshoot and document technical issues through resolution. Maintain SLA targets and manage workload effectively. Take ownership of issues and More ❯
