1 to 25 of 46 Permanent IT Services Manager Jobs

The IT Service Manager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post … and Functional Leads to prioritise and respond to emerging requirements and support colleagues leading the departments deliverables. Job description Your key responsibilities: Promote IT Service Management best practice across DVSA, keeping abreast of developments and trends such as emerging processes and standards for IT Service Management … Now); understanding the ITSM processes well enough to envision the product. Regular engagement with suppliers in the development and monitoring of IT services, working closely with the vendor management function. Maintains up to date industry knowledge of ITSM tooling and best practice. Communicate such information to colleagues more »

Business Development Manager - Managed IT Services £80k + £160k OTE + Benefits **Head of Business Development Opportunity** Hybrid - Remote + London Office Who's it for We are proud to be partnering with a fast growing Private Equity backed Managed IT Services Provider. An established business now into the early stages of their journey to build and expand to a £50M T/O operation through a mix of acquisition and organic growth strategies. Already 2 acquisitions into the journey and more in vision this is an exciting … to build and lead s sales team. They require a Senior Business Development Manager to build out new Managed IT services customers (new logo) and build out White Space in some larger accounts with only a small current footprint. Looking to support their growth across more »

Sales Account Manager/Sales Executive IT Managed Services Solutions Monday to Friday – Hybrid – 1 day a week at HQ (Reading) Salary – up to £50,000 (DOE) + Uncapped OTE Excellent commission structure, personal development, fantastic working culture, ongoing training, endless development + Excellent Other … company benefits! Lucid Connect are working in exclusive partnership with a market leading IT Managed Services Provider to recruit this role due to expansion and ambitious growth plans. This represents an opportunity to join a well-established company who have an excellent team and very well recognisable … Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal more »

Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »

New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Public Sector team and will be aligned to Local Government clients. We Offer a Substantial Benefits Package, Inclusive of ... 25 days … strategic partners and vendors to leverage opportunities, stakeholders and in-direct networks and events Here's what we're looking for: IT services and solutions sales experience gained in a managed IT services business Experience in local government sales working across customers in the … build trust and inspire clients Existing and current stakeholder relationships across public sector in the UK Background selling across a number of the following services and products - modern workplace, cloud, storage, connectivity, infrastructure, testing, ITSM, business intelligence, data analytics, cyber security Evidence of winning new logos with local government more »

New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Enterprise Commercial team. We Offer a Substantial Benefits Package, Inclusive of ... 25 days holiday (rising to 27) plus 2 volunteering days … strategic partners and vendors to leverage opportunities, stakeholders and in-direct networks and events Here's what we're looking for: IT services and solutions sales experience working across customers in the enterprise/corporate space, most likely in a managed IT services environment … Background selling across a number of the following services and products - modern workplace, cloud, storage, connectivity, infrastructure, testing, ITSM, business intelligence, data analytics, cyber security Evidence of winning new logos with enterprise/corporate customers Existing and current stakeholder relationships across the enterprise sector in the UK Someone who more »

Customertimes is looking for a dedicated and experienced Senior IT Services Sales Manager with extensive experience in IT services sales, account management, client relationship management, strategy, and business development. The successful candidate has a proven track record of delivering outcomes that align … and profitability. What you’ll help us do: Introduce Customertimes to your business network Generate new business for Customertimes by selling IT services to the companies you have close relationships with Build and lead a mid-/long-term strategy for the market Develop long-term C … next steps It’s all about you: 8+ years of experience building relationships with multi-billion companies and selling IT services Million-Euro mentality. No small deals unless they land with the potential to grow Ability to bring net new revenue to Customertimes within the more »

B2B Account Manager - IT Services and Electronics What: IT Services & Electronics B2B Sales Account Manager Where: Warrington Salary : £25,000 - £35,000 Basic Salary (£50,000 - £100,000+ OTE) Requirements : B2B Sales Experience, Hungry and Driven Personality, Interest in Technology more »

B2B Account Manager - IT Services and Electronics Considering making an application for this job Check all the details in this job description, and then click on Apply. What: IT Services & Electronics B2B Sales Account Manager Where: Warrington Salary more »

strong B2B Account Manager - IT Services and Electronics br br Considering making an application for this job Check all the details in this job description, and then click on Apply. br What:/strong IT Services & Electronics B2B Sales Account Manager more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution more »

Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since … and collaborative culture that embraces all of their team. What you'll be getting up to: The team is looking to hire an Enterprise Services Lead Engineer to join their global team at a time of huge growth and success for this team. This will be a challenging, fast … to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise Services engineers. Providing management through guidance, mentorship, and supporting all more »

of the global supply chain. Unlike many consultancies Squarcle is as equally dedicated to delivery as it is to design. The Technology Services department is responsible for providing expert Technology Services advice to clients that operate within a fast-moving global environment. The team is made … up of subject matter experts that work a manager/senior Services and provide evidence and insight to support the work of the broader department. Working together or independently each role will be expected to work, onsite and remotely, with our clients to help them resolve their … play a pivotal role in driving IT service excellence and process improvement initiatives for our clients. Reporting to the Head of Technical Services whilst collaborating directly with clients, you will lead teams of consultants and analysts to deliver high-quality IT Service Management (ITSM) solutions more »

Client: A leading cosmetic firm in the United Kingdom Job Title: Information Technology Service Desk Manager Location: London W1U 8ED, United Kingdom Job Description: We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service delivery and support desk for a … luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically excellent … system management. Provide leadership and guidance in a period of significant organizational change. Manage IT budget and procurement for day to day services and hardware requirements Provide 3rd line escalation point for the IT support team. Define, manage and execute new IT projects more »

The Costa Rica IT Team is comprised of 2 IT Associates and supports a dynamic, growing office with 400+ business services staff. The IT Manager is a critical operational position within the IT function that manages senior business relationships … staff Supervising and coaching direct reports to ensure performance and professional growth Providing a high level of customer service supporting IT related services including laptops, workspaces and mobile phones with staff in office and while travelling Preparing and deploying laptops for staff, including configuration and imaging of … Network issues Fluent in English and Spanish YOU'LL WORK WITH You will work with a variety of local operational teams comprised of Office Services, Finance and Human Resources and interact with staff all staff cohorts across the Southeast region and the WW IT function. ADDITIONAL INFORMATION more »

The IT Service Manager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post … and Functional Leads to prioritise and respond to emerging requirements and support colleagues leading the departments deliverables. Job description Your key responsibilities: Promote IT Service Management best practice across DVSA, keeping abreast of developments and trends such as emerging processes and standards for IT Service Management … Now); understanding the ITSM processes well enough to envision the product. Regular engagement with suppliers in the development and monitoring of IT services, working closely with the vendor management function. Maintains up to date industry knowledge of ITSM tooling and best practice. Communicate such information to colleagues more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You … office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General … helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The more »

exciting and innovative organisation in the livestock industry as the Head of Service Management. This renowned company is dedicated to providing exceptional livestock data services, enabling effective disease and infection control while driving productivity and innovation in agriculture. As part of this forward-thinking team, you will have the … opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the successful delivery of support outcomes. You will more »

IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel throughout the UK. The ideal candidate will possess excellent people skills, stakeholder management capabilities, and the ability to coordinate … and ensure adherence to service standards. Adequate reporting and service standards are met. Drive continual service improvement across various areas. Constant review of IT costs in the business, understanding if there's opportunity to reduce or deliver increase value of service. Promote IT operations, embedding yourself more »

Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution more »

New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Public Sector team and will be aligned to Local Government clients. We Offer a Substantial Benefits Package, Inclusive of ... 25 days … strategic partners and vendors to leverage opportunities, stakeholders and in-direct networks and events Here's what we're looking for: IT services and solutions sales experience gained in a managed IT services business Experience in local government sales working across customers in the … build trust and inspire clients Existing and current stakeholder relationships across public sector in the UK Background selling across a number of the following services and products - modern workplace, cloud, storage, connectivity, infrastructure, testing, ITSM, business intelligence, data analytics, cyber security Evidence of winning new logos with local government more »

New Business Account Manager in a fast growing IT Managed Services business. Must have experience in an MSP. This role is in the Public Sector team and will be aligned to Local Government clients. We Offer a Substantial Benefits Package, Inclusive of ... 25 days more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who … are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be more »

fastest growing MSPs, specailising in the Defence sector and working on MoD & MoJ projects. Work in a varied role as a Service Support Manager, utilising your skills to oversee and assist with the smooth completion of IT services. You must be eligible for SC clearance for … and help to lead several crucial functions including: Incident Management: Assist in the response to IT service incidents, ensuring rapid restoration of services and minimisation of impact on operations. Develop and maintain incident response protocols Change Management: Oversee the change management process, ensuring all changes to IT … Service Desk team where necessary, ensuring high-level of customer service and effective resolution of user issues. Skills/Must haves: Experience in IT management (within the defence sector is advantageous; not not required) Strong understanding of ITIL processes(with certifications in ITIL v3/v4 is preferred more »

Role: IT Services & Product Manager Location: Islington Salary: £60,000 + Bonus Why are we all here? Well, the answer is simple. Our purpose is ‘Sharing the Joy of Italian Dining’ and we do this through our menu (our product), our service (our people) and … a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. What You'll Do: As IT Services and Product Manager you will be responsible for ensuring a working BAU environment for all systems from an IT perspective … support and BAU support documentation, with training for the IT 3rd Line Support Analyst and the separate 7-day One Call Shared Services helpdesk, with assistance from the IT 3rd Line Support Analyst where appropriate, and develop strong relationships with supplier contacts at all levels more »